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“Convenient hotel at airport”

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Hilton Garden Inn Frankfurt Airport
Ranked #27 of 269 Hotels in Frankfurt
Certificate of Excellence
Auckland, New Zealand
Level 5 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Convenient hotel at airport”
Reviewed 23 July 2014

Very convenient to stay when transiting Frankfurt and continuing on by plane or rail. On arrival go up to the next level and just follow the signs to HIlton and Sheraton hotel.
Quiet, small, clean rooms.
Starbucks and similar downstairs for breakfast if u do not want to have on the hotel.
EFficient check in and check out.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank fmc208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear fmc208,
Thank you for your nice comments and for taking the time to submit them here on TripAdvisor.
I am very happy to learn that we were able to meet your needs during the stay and I gladly shared your feedback with the team.
We are very much looking forward to welcome you back when passing through Frankfurt for flights or meetings.
Best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,555 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Houston, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014

I am very happy with this hotel. I am only here for a night while I transfer flights but the hotel is very clean and modern. The hotel staff was very helpful and friendly. The hotel is also at the airport so this is a big plus. A tip for future travelers - follow the airport signs towards the trains. Then you will eventually see the signs directing you towards the hotel.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Heron2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear JHeron87,
„Perfect“ – that is what you call us and we are very proud of it.
We always strive to create perfect stays for our guests and I am happy that we reached this goal for your overnight.
Your tip regarding the location comes in very handy for other travelers – thank you for that.
So hopefully we will have you back with us soon for more perfect stays.
Best regards,
N.Syed
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SANTO DOMINGO
Level 6 Contributor
272 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 22 July 2014 via mobile

In my personal opinion, fliying in or out after a very long trip, there is no better place to stay than in airport hotel. This one is excellent located in top of the flughafen banhoff, the train station of the airport for the long train, inside the Squaire, that is a modern, beautiful building. The squaIre nad the airport have everything you need to spend more than a day wandering around, shops, supermarket, bakeries, book stores its a big mall. The service in the hotel is great, they keep my luggage cart overnigth. The room was no the biggest but everything needed was there, the bathroom is excellent. Definitively, will go again.

Stayed July 2014, travelled on business
Helpful?
Thank dgeronimopo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear dgeronimopo,
WOW – It is always wonderful to read recommendations and I am very grateful that you did choose us for your recent stay. Also, I very much appreciate the time you spent on reviewing us on Tripadvisor.
I will happily pass on your feedback about our staff, hoping that we will get the opportunity to be your host again in the near future.
With kindest regards,
N.Syed
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Cumberland, Maryland
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 July 2014

Arrived here by train so we just had to take an escalator up to the hotel. It is a little tricky finding the signs to the hotel so keep your eyes open! There are actually 2 escalators to get to the hotel level. Very friendly and capable staff at check in. One of the cleanest hotels I've stayed in with lovely bedding and towels. We ate in the restaurant downstairs and it was a bit pricey but good. The room itself was reasonably priced for the location and easy access to the airport. We were able to check in our "checked bags" the night before at the Lufthansa counter which made it easier in the morning going right to the gate with just our carry on's.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 2grammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear 2grammy ,
We work every day to ensure the quality of our service remains at a high standard and reading the most current reviews about our hotel including yours assures me that we are on the right track.
We very much appreciate your feedback and we are delighted to learn how much you enjoyed our product and location.
Hopefully we will have you staying with us again to create another great impression here at the Hilton Garden Inn Frankfurt Airport.
Best regards,
N.Syed
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bloomfield hills, United States
1 review
Reviewed 20 July 2014

I always stay at this Hotel the night before my return flight to US (app 5-10 times/year). This time it was the family in two rooms. Location, service and view of runway were excellent and everyone in the family loved it. Do it again

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Juergen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear Juergen W,
It always delights me to read the reviews of our guests here on TripAdvisor. Your feedback really makes me proud. As such an experienced guest in our hotel you know what to expect and I am more than happy to learn that we succeeded in meeting your expectations again and again.
We are honoured to have you as our loyal guest, and I am looking forward to welcome you back with us hopefully soon!
Best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level 5 Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 July 2014

We found this hotel to be perfectly located after two long flights and also the next morning for our onward long distance train journey. It was easy to find after arriving at Terminal 1 with good signage. Checkin was friendly and efficient and the room was clean, quiet, and comfortable.Free wifi was a bonus.We did not eat at the hotel but found a choice of cafés open for breakfast in the Squaire with reasonable prices.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiwiTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear KiwiTwo,
„perfectly located“, „easy to find“, “Check in friendly and efficient” – there is not much left for me to say except for THANK YOU!
Those words speak for themselves and happy guests are our goal. Thank you for rating us here on TripAdvisor.
Hope to see you soon, here at the Frankfurt airport!
Best regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 July 2014

After sixteen days touring Europe and sampling local hotels and food, we thought that we would stay in an American chain hotel the night before our flight back to the US. The room was all that we would expect from the HGI, with comfortable beds, nice American type bathrooms, and a refrigerator in the room. We must have been spoiled by the prices in the local German restaurants, however, as the prices in the HGI restaurant were a little of a shock. We initially wrote the cost off to the fact that the hotel was in the airport, but we went in search of dessert in the terminal outside the hotel and discovered not only several reasonably priced restaurants but also a full service grocery at the other end of the Squaire terminal. We were able to find cheap dessert and some drinks there. I would definitely stay at the HGI again but would eat in the terminal. And be prepared for the multiple levels of security to get through the airport. If you want Starbucks, get it in the main terminal, as there are fewer choices once you are through security.

Room Tip: None of the windows open, which was not a problem for us but was for another customer.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank sanibelrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 29 July 2014
Dear sanibelrocks,
Thank you for this detailed review and for sharing your experience online with other travelers.
Your feedback is highly appreciated and will be shared with the respective department.
Dear sanibelrocks in regards to your room recommendation I fully agree. Our comfortable beds and the nice bathrooms are well planned for an overnight stay at the Hilton Garden Inn Frankfurt Airport.
We are looking forward to have you back with us.
Best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frankfurt Airport

Property: Hilton Garden Inn Frankfurt Airport
Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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