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“Comfortable Stay at the Hilton”

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Hilton Garden Inn Frankfurt Airport
Ranked #26 of 269 Hotels in Frankfurt
Certificate of Excellence
Leirvik
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Comfortable Stay at the Hilton”
Reviewed 9 August 2014

Before booking be aware that there are two Hiltons at Frankfurt Airport- Both are situated right next to each other. The one is the Hilton Frankfurt Airport (more expensive), the other is the Hilton Garden Inn (cheaper) where we stayed- 2 adults, 3 kids..

The obvious advantage of staying at this hotel is if you are coming in on a late flight or leaving on an early flight like we did.

The hotel is very conveniently situated close to Terminal one- reachable without leaving the airport building. If you are coming by rental car it is not easy to find the hotel - there are very few signs actually pointing to the hotel- just go towards Terminal 1- go into the actual terminal and there you will find signs pointing towards the hotel.

The rooms are modern, fresh and there is a very good ventilation system which you actually can regulate yourself.

I would have rated the stay as excellent if the price per night actually had included breakfast. We went down to breakfast and it turned out that the normal booking via internet was without breakfast. It was possible to buy breakfast for 25 Euros per person but I found that a bit expensive for a 5 head family- so we bought breakfast at the airport. I have stayed in many hotels in Europe during the last ten years- breakfast was always included in the rate. But that was really the only negative aspect..

If you would like to venture into Frankfurt City there are many trains leaving the terminal building.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Leirvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 15 August 2014
Dear Leivirk,
Thank you for the kind feedback and the good rating here on TripAdvisor.
It is great to learn that you and your family enjoyed the stay here with us.
As we have many travelers who are leaving so early in the morning that they do not choose breakfast we offer room-only rates, but all our rates are bookable including breakfast as well.
I am happy to inform you when checking online prior to your next trip you will find that we do offer special rates and packages on our website directly.
Dear Leivirk, we are very much looking forward to welcome you back hopefully soon.
Best regards,
N.Syed
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English first
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2014

Very cost effective hotel, good location in the airport and close to both Bad Homburg and Eschborn, very clean, new, quiet as well. Would stay here next time, too. Liked the breakfast, good bar services, lots of places around to go through, closeby train connections which takes you to Frankfurt center in 20 minutes.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tominoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 15 August 2014
Dear Tominoo,
I would like to thank you for this positive review of the recent stay with us.
Our location is great and as you mentioned it is outside the hotel in the Squaire where you’ll find plenty of shops and possibilities to spend your time during the stay.
For your next stopover I am happy to recommend our fitness and wellness area which we provide complimentary for you. It offers gym equipment, sauna and steam room, and a fascinating view over the airport.
We are looking forward to welcome you back soon.
Best regards,
N.Syed
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Nairobi, Kenya
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2014

The Hilton Garden Inn was perfect for our one night in Frankfurt before departing the next morning. The walk from the terminal is about 10 minutes through a couple long hall ways but it is well marked and easy to find once you are headed in the right direction. We had to ask one clerk where to go initially but after that just follow the signs.

Just a note: once you exit baggage claim just head upstairs (2 escalators) to the walkway and it is easy from there.

Julia at the front desk was excellent, providing quick check in, directions to the train and a recommendation for dinner. Pulaner Am Dom is by the way a great German restaurant about 10 minutes walk from the train station.

Room was quiet, clean and well appointed.

Wi-Fi is weak in the rooms but excellent in the lobby.

If we ever go through Frankfurt again the Hilton Garden Inn will be our pick.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 7 August 2014
Dear Brian S,
Thank you so much for your wonderful comments in your review regarding the Hilton Garden Inn Frankfurt Airport here on TripAdvisor.
I fully agree to your great words about our team member.
We hope you had a safe journey back home and are looking forward to meet and greet you in the near future.
I fully agree to your great words about our team member.
With best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
135 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 August 2014

While traveling with the family and having the comfort of very courteous and friendly staff with excellent service was very satisfying. So many options to dine and visit surrounding places along with connected mall was simply cool. Having the sky walk to the international terminal was also very convenient.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RazzakMemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 7 August 2014
Dear RazzakMemon,
I am glad you enjoyed your stay so much here at Frankfurt Airport and I fully agree with your comment on our amazing courteous and friendly team members. Convenient location is definitely what we represent as well, amongst many other things. We are happy to read that you had such a good time here with us.
We hope to welcome you back soon.
Best regards,
N.Syed
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europe
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 August 2014

The Hilton Garden Inn Frankfurt Airport has nice comfortable rooms, friendly and professional staff, and a tasty breakfast.

We have been using The Hilton Garden Inn Frankfurt Airport since it opened.We will continue to use it.

It is one of the three airport hotels actually at the airport, and the least expensive from what I have found.
It is really an easy and short walk to terminal 1 or to the shuttle bus area for terminal 2.

We always book a room with breakfast, which is a tasty and satisfying buffet.

Rooms are clean and nicely decorated. Bed and pillows are comfortable. Room and Bathroom are "big" compared to some of the other hotels we have used. You get a very good night's sleep, too. The rooms are quiet.

If you are thinking of staying at the Frankfurt Airport for a night, then book The Hilton Garden Inn Frankfurt Airport.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank thearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 7 August 2014
Dear thearts,
Thank you, Thank you, Thank you!!! What a great review and recommendation for us and fellow travelers staying and transiting through Frankfurt Airport. We are proud to have your loyalty and hope to meet and greet you soon back at the Hilton Garden Inn Frankfurt Airport.
With best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 August 2014

We liked: the room very comfortable, the bed, the place which is in the airport and over the train station, the ice room (in the floor, where you can get ice cubes by yourself), clean enough, the staff was nice, the curtains do darken the room enough to sleep .
We didn't like: the radio/mp3 cable was cut, the wifi connection was tragic after 10 am, that bad that you couldn't connect more that device with your code, the water smelled like gas when you opened the tap to wash yourself, meat choices on breakfast was very poor in a country like Germany, other than this, good breakfast.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Alix T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 4 August 2014

Hotel Staff was friendly and very helpful. Facilities were well kept. The food was EXTREMELY TASTY. The hamburger was exceptional. The eggs for breakfast were very tasty also. Great location to airport. I would stay there again just to enjoy the (food) hamburger and I rarely eat hamburgers.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank warisaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 15 August 2014
Dear warisaj,
Thank you so much for your great comments. I absolutely agree with you on the hamburgers in our restaurant at the Hilton Garden Inn Frankfurt Airport. Did you know that the Mobley Burger is named after the first Hotel of Conrad Hilton the founder of the Hilton Hotels? I do hope we will be able to welcome you back soon.
With best regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frankfurt Airport

Property: Hilton Garden Inn Frankfurt Airport
Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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