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“nice hotel but internet hassles galore” 4 of 5 bubbles
Review of Park Inn by Radisson Frankfurt Airport

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Park Inn by Radisson Frankfurt Airport
Ranked #70 of 267 Hotels in Frankfurt
Phoenix, Arizona
Level Contributor
140 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“nice hotel but internet hassles galore”
4 of 5 bubbles Reviewed 27 February 2014

when will hotels learn that the wifi hassles cloud the experience of the hotel? First the positives - its clean, quiet and comfortable. Dinner available late as I arrived late and not too unreasonable even for a hotel. My only issue was the internet - it took me maybe 20 min to get logged in and not get kicked off over and over. Hotels in Germany for some reason are in the dark ages and still insist on charging for the internet or in this case hobbling it up so much that you "upgrade" so its not all foobared up. Raddisson in all the rest of Europe has free unrestricted wifi without all the "pay to get reasonable speed and no hassle"...come on man! also they charge for the van to the airport?!?!? Really 4 euros? Germans will spend 20 euros to be right about collecting 4 euros because thats "the rules". If they drop the minor hassles this place would be perfect and just what I needed. having said that for an overnight before an international flight it was right on the mark - I just wish they would drop the equivalent of the baggage fees!

Room Tip: i suspect all are good mine was quiet and double insulated windows with sound suppression insures th...
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AZbizguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 5 March 2014
Dear AZbizguy,

We appreciate you taking the time to write a review regarding your recent stay with us.

It is great to read that you're needs were met during your stay.
Your hint about our shuttle service fee helps us to improve this situation in future.
Concerning our internet we are happy to inform you that we will have faster one in mid-March 2014.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Nicole Senftleben
Sales&eCommerce Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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772 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
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English first
Canton, Michigan
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 19 February 2014

Recently I had to stay here for work, I found the room was very clean (loved the glass shower), and breakfast was very good - I especially liked the cast iron pots that they used to keep the breakfast foods warm.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 20 February 2014
Dear Joe S,
We appreciate you taking the time to complete a survey regarding your recent stay with us.

It is great to read that you're needs were met during your stay.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Your Park Inn by Radisson Frankfurt Airport Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 18 February 2014

Good location at the airport . Easy to reach with the shuttle bus. The room was clean with good facilities , as coffe maker. Comfortable bed. Good service at check in. The food in the RBG restaurant , good value for money.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank 31kjella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 5 March 2014
Dear 31kjella,

We appreciate you taking the time to write about your experience in our hotel.

We are glad to see you did enjoy your stay in overall and that you like our price value.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area.


Sincerely,

Nicole Senftleben
Sales & eCommerce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, South Carolina
Level Contributor
251 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 16 February 2014 via mobile

Due to long lay over at Frankfurt airport, my company booked me a day room at Park Inn. First I had to find that the complementary shuttle leaves from terminal 1 arrival C between doors 7 and 8. Then, was there 5 min before schedule and ten past schedule and never seen a bus. Called the shuttle number, they never answered. Taxi refused because it was too close, 2 min drive. Then they offer to charge 20 Euros. Eventually I walked there, probably 20 min.
There is a nice breakfast for 20 Euros and you can order omelets or scrambled eggs... At no extra charge.
Rooms are comfortable with TV, WiFi, safe...

Stayed February 2014, travelled solo
Helpful?
1 Thank Maravalj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 19 February 2014
Dear Maravalj,

We appreciate you taking the time to complete a survey regarding your recent stay with us.

It is great to read that you're needs were met during your stay.
Your hint about our poor shuttle bus information is very helpful for us!
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Your Park Inn by Radisson Frankfurt Airport Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Globe, Arizona
Level Contributor
120 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

It's a 10-15-minute walk from Terminal 2. Not a very lively area, but extremely convenient to the airport (a taxi will be 5-10 euro if you don't care to wait for the shuttle). The hotel is very nice, rooms are simple but spacious and super clean. Excellent shower. Breakfast is, again, simple but very nice. If all you need is a place to spend the night before or after a flight, this is perfect, especially when the rates are low (i.e., not during a messe in Frankfurt).

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravellerJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 19 February 2014
Dear travellerJack,

We appreciate you taking the time to complete a survey regarding your recent stay with us.

It is great to read that you're needs were met during your stay.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Your Park Inn by Radisson Frankfurt Airport Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
1 review
3 of 5 bubbles Reviewed 12 February 2014

A Good Hotel for a Business Trip close to the Airport with Transfer Bus provided. Restaurant and Bar Facilities adequate for Hotel Check and Check out In worked well and very helpful Room and Bathroom Clean and Good Basic Standard apart from Pillows Extremely soft

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Keith A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 19 February 2014
Dear Keith A L,

We appreciate you taking the time to complete a survey regarding your recent stay with us.

It is great to read that you're needs were met during your stay.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Your Park Inn by Radisson Frankfurt Airport Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima Region, Peru
Level Contributor
677 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
4 of 5 bubbles Reviewed 5 February 2014

congratulations Simone Sander, the hotel is fantastic , the front desk was ok, the food also, the room was all what I need to relax after a long trip and the internet was working perfect.!!
everything was good!! congratulations for the front desk and to everyone at the bar and restaurant, all very good!! good job!!!
I will be back!!

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alex d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this review, 19 February 2014
Dear Alex d,

Thank you so much for your wonderful review!!!

We appreciate it a lot and it is great to read that you're needs were met during your stay.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Your Park Inn by Radisson Frankfurt Airport Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Frankfurt Airport

Property: Park Inn by Radisson Frankfurt Airport
Address: Amelia-Mary-Earhart Strasse 10 | Gateway Gardens, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #70 of 267 Hotels in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Park Inn by Radisson Frankfurt Airport 3*
Number of rooms: 209
Official Description (provided by the hotel):
Frankfurt airport hotel a comfortably convenient travel hub Enjoy unpretentious, modern comfort in the heart of Europe at the Park Inn by Radisson at Frankfurt Airport. The hotel boasts close access to one of Europe's busiest air hubs, as well as to the bustling city centre. The ideal base from which to explore Germany, this Frankfurt Airport hotel is also perfect for guests embarking on a holiday elsewhere in Europe. Boasting 209 fresh and comfortable rooms and suites, the in-house RBG Bar & Grill, spacious and flexible conference rooms and a well-equipped fitness centre, this Frankfurt airport hotel makes a wonderful accommodation for both business and leisure travellers. The Park Inn by Radisson Frankfurt Airport is a verified member of Save Hotels, because your safety is our priority. ... more   less 
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Also Known As:
Park Inn By Radisson Frankfurt Airport Hotel Frankfurt

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