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Park Inn by Radisson Frankfurt Airport
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Reviews (921)
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All reviewsfrankfurt airportreturn shuttlecosts eurosfree shuttlebusiness roomearly flightbasic amenitiesrooms are cleanbetween flightsan overnight stayshort staybusiness tripmodern hotelstayed one nightmini barrunwayproximity
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354 - 359 of 921 reviews
Reviewed 26 April 2014

i stayed there 4 days ago.
for my taste beautiful hotel with nice modern design.
breakfast room also very pleasant ,on ground floor
with nice view to the park or to the street if you want.
very good also breakfast buffet which costed 20 euros.
shuttle service to airport working good.
the only black point was as following
i arrived to hotel at noon 12.30.
the receptionist told me that check in time is 3 pm.
but, he said to me, i can make one offer ,60 euros, if you
want to take the room now. when i told him that this happens to me
for the first time, and i would nt come again ,and wanted to speak to the manager,
was decided to go sofort in the room, "for free".

pitty for such a hotel this behavour.

  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CHRISTOS_GR60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce at Park Inn by Radisson Frankfurt Airport, responded to this reviewResponded 13 May 2014

Dear CHRISTOS_GR60,
thank you very much for your review and for taking the time.

On behalf of our entire staff here at the Park Inn we apologize for the concerns you have about your experience at this hotel.

It is correct, early check-in is possible at 3pm. If guests want to have a early check-in before 3 pm, we can offer this service for a rate of 65 EUR. In the hotel industry is it common to offer this service for an extra charge.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

Sincerely,

Nicole Senftleben

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014 via mobile

Easy and friendly check-in. Top service during businessmeeting. Room with aircondition, very good bed, free wi-fi, safe, etc.
Absolut top breakfast, but was offered cooked breakfast too, without extra cost. Double espresso also free... Bravo!
Easy costless shuttlebus to the airport. Happy to come back.

Stayed: April 2014, travelled on business
1  Thank Olaf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales & eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this reviewResponded 5 May 2014

Dear Olaf H.,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in overall. On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Please friend us on Facebook to stay informed of our upcoming specials.

Sincerely,

Nicole Senftleben

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Reviewed 18 April 2014 via mobile

I stayed for 2 nights at the Park Inn, and found the rooms to be clean and well maintained, but fairly basic. Everything in the room was working, but they could be more comfortable; providing only 2 quite thin pillows as standard isn't great.

A couple of problems were the slow wifi (it can apparently be upgraded by paying €7, but that seemed rather steep so I didn't try it - high speed internet should really be included these days) and the lack of an iron & ironing board in the room (which the vast majority of people staying in an airport hotel will need).

Finally, the shuttle to the airport is €4, and it would be quite a trek on foot; one expects to be able to get to the airport at no cost if staying in an "airport" hotel, but that's not the case here.

I didn't try the bar or restaurant so can't comment on them.


Stayed: April 2014, travelled on business
1  Thank largebrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Public Relations Manager at Park Inn by Radisson Frankfurt Airport, responded to this reviewResponded 22 April 2014

Dear Largebrick,

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Park Inn by Radisson standards.
We will also give the information concerning the internet issue to our technical department.
We hope, to welcome you again as our guest in the future.

Should you have any further questions, do not hesitate to contact us.
Kind regards

Sara Araujo
Director of Sales & Convention Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

thank youb for your hotel i wiill return back this hotel i would like you to tell me how to book this hotel next time and your internet web site. and i think that this hotel was so good and good services and bar and so on

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
Thank Hironori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Director of Sales at Park Inn by Radisson Frankfurt Airport, responded to this reviewResponded 16 April 2014

Dear Hironori,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay in our Hotel. We look forward to welcome you again.

Please friend us on Facebook to stay informed of our upcoming specials!

Best regards

Sara Araujo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

I stayed at Park Inn Frankfurt airport during Light and Building, I was lucky to get a hotel which was not totally outrageous in terms of price and with the Courtesy bus and two trains on the S Bahn to the Messe it took 35 minutes total, which is very good.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
Thank colmm303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this reviewResponded 14 April 2014

Dear colmm303,

We appreciate you taking the time to complete a survey regarding your recent stay with us.

Thank you very much for your positive words and your hints about your journey to the fair ground.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Nicole Senftleben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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