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“very convenient, very quiet”

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Park Inn by Radisson Frankfurt Airport
Ranked #71 of 269 Hotels in Frankfurt
Melbourne, Australia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“very convenient, very quiet”
Reviewed 26 May 2014

I stayed here for a night after a long haul flight, having not felt up to continuing my journey straight away. There is a free shuttle minibus which was easy to find - it is painted in red, green, yellow and blue squares. It was a less than 10 minute ride to the hotel. The room, whilst not huge, was well appointed, spotlessly clean and more than adequate for a short stay. I dined in the hotel restaurant (there is also the option of room service - great for the jetlagged), and the food and service was of good standard - though it took some time to arrive. Maybe this was just my perception as I was very tired, or they may have been a little understaffed on that particular night.
You can't open the windows in the room (which if, you are craving fresh air after a long trip can be annoying), but on the plus side, it is VERY quiet. Despite the close proximity to the airport, there was no noise - I had a very good night's sleep.
The buffet breakfast is good value for money.
It costs 4 euro to take the shuttle back to the airport - make sure you book at reception. The shuttle runs every half hour I believe. If you are going to the railway, get off the shuttle at Terminal 1 - a much shorter walk.
I would happily stay at this hotel again if I had a late night arrival. It is not the place for an extended stay - surrounded as it is, by airport infrastructure, but is a very convenient place to catch up on some sleep and is good value for money.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Becca3189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review, 27 May 2014
Dear Becca3189,

We appreciate you taking the time to complete a survey regarding your recent stay with us.

Thank you very much for your positive review.
On the other side we appologize that the food did take a while till you get it.

We would like to inform you that you can open the windows in the room, not completely but a little bit.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we look forward to welcome you again when your travels bring you back to the area!

Sincerely,

Nicole Senftleben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
172 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 23 May 2014

This hotel is a nice "IKEA" furnished hotel with pleasant rooms and nice bed and food (both breakfast and the restaurant for dinner are excellent), but nothing more than that for the price.

The wifi is free, but you can only connect 1 device. If you need both your phone and your laptop/tablet you have to pay the premium service of 7 euro.

There is a shuttle bus service running from airport (Terminal 1, just outside arrivals exit 8) and is free from the airport to the hotel, but you have to pay it 4 euro from the hotel to the airport. From Terminal 2 you might find it easier to walk there (it is closer) if there's no heavy rain.

I would expect to have at least free internet and free transport to the room price (which is not what you call "value for money").

There is a small gym, which is good, a couple of treadmills, barbells and bike which is enough for an afternoon training or two.

The amenities are pretty basic, hand and bath soap refillable mounted at wall.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank douniko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review, 26 May 2014
Dear dounik,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you liked your stay in our hotel and that you felt welcome.
Your hint about our internet and shuttle-bus service will be forwarded to the responsible department to find an adequate solution in future.

Please friend us on Facebook to stay informed of our upcoming specials!

With best regards,

Nicole Senftleben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 May 2014

We stayed here on three occasions for a night each on a current business trip to Europe. We have few early morning flights and trains to catch. This is a Very Good Airport Hotel in terms of cleanliness and amenities. They offer free shuttle bus pick-up from the airport but the shuttle drop back to the airport is 4 euros - not bad.

The free wi-fi does not work however the paid wi-fi is excellent - 7 Euros for 5 different devices is not very expensive.

The breakfast is average with not too many choices and for 11 euros it is a bit expensive. We had it once and were not impressed.

The have restaurant that we used for dinner on three occasions but felt that the food was just average and the service is not good. Maybe because we were group of three asian guys. The waiters were behaving like they were doing us a big favour. We could see the difference in the service level between our table and another tables with local Europeans.

They also host big Chinese tour Groups but they do not have the experience how to handle such groups - (specially chinese Groups - who are like a hoard of Locusts - destroy everything on their way).

For example the Chinese Tourists did not speak any english and wanted the Hotel Business Card - but the reception instead of handing them over freely did not want to give these away. In China hotels leave the hotel business cars out on the desk for the visitors to take them.

If the European hotels want to get the new big tourist business - Chinese Tourists - they have to learn how to handle Chinese Tourists and learn how to respect customers.

Room Tip: All rooms were good.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aloo707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review, 21 May 2014
Dear aloo707,

We appreciate your review and your hint and thank you very much for your positive words .

On the other side we apologize for the disappointing service you received from our staff!!! 遺憾

It is very sad to read this, that you felt not comfortable in our hotel and that you did not received our best service.

We will discuss this problem in our team to avoid such a disrespectful behavior.

As well we will train our staff again in how to handle Chinese Tourists.

We appreciate the feedback and we will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

With best regards
Nicole Senftleben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 May 2014

We stayed at the Park Inn for our final night in Germany, needing to be near the airport for an early morning flight home. The hotel is removed from everything...set out by itself, but very close (by shuttle) to Terminal 2. The shuttle charges 4 euro per person, but was quick and efficient. The rooms were comfortable, clean, and spacious and there is a restaurant on the location (good because there is nothing else nearby). We ate dinner there the night we arrived....the menu is rather limited, but the food was good. Breakfast isn't served until 6a so we missed that. It's a fine place for a one night "preflight" stay. And the price was reasonable.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dodi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce at Park Inn by Radisson Frankfurt Airport, responded to this review, 20 May 2014
Dear dodi66,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in our hotel and that you have made positive experiences. We look forward to welcome you again!

Please friend us on Facebook to stay informed of our upcoming specials.

With best regards

Nicole Senftleben
Sales&eCommerce Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, United Kingdom
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 May 2014

Stayed overnight waiting for an early flight out, Bedroom was good, but no movie channels and limited UKTV. Didn't sample breakfast but the restaurant served a good range of evening meals well cooked with good service,

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richardofrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review, 19 May 2014
Dear Richardofrich,

Thank you very much for your positive review regarding our staff.
It will motivate our team in their daily work.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we look forward to welcome you again when your travels bring you back to the area!

Please friend us on Facebook to stay informed of our upcoming specials!

With best regards

Nicole Senftleben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
portovenere, Italy
1 review
Reviewed 11 May 2014

very close to the airport, efficient and friendly personnel, some problems with my credit card charging, still to be solved; I was requested to register my credit card as a guarantee , and it was immediately charged with 50 euro without any reason; I am still waiting to get this amount credited back.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Michele S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales&eCommerce at Park Inn by Radisson Frankfurt Airport, responded to this review, 13 May 2014
Dear Michele S,
We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause.

On behalf of our entire staff here at the Park Inn we apologize for the concerns you have about your experience at this hotel.

The 50 EURO deposit should be charged back to your card during in a week. If this is not happened please get in contact with me.

Mail: nicole.senftleben@rezidorparkinn.com

Sometimes it takes a while, it depends on the bank.

The deposit is for cases, that a phone or other services been used, but not paid. Or that something is damaged in the room and recognized only during the clean up.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

Sincerely,

Nicole Senftleben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2014

Enjoyed my stay, good value and location from the airport. Room was clean, comfortable, and contemporary. Shuttle drive was efficient and always on time. The basic internet plan is a great idea. Breakfast had good fruit and juices, great for a healthy breakfast. Checkout was efficient.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
1 Thank Dieter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Frankfurt, Sales & eCommerce Executive at Park Inn by Radisson Frankfurt Airport, responded to this review, 5 May 2014
Dear Dieter M.,
We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to read that you enjoyed your stay and we thank you for your positive words!!!
It will motivate our team in a special way.
We look forward to welcome you again when your travels bring you back to the area!

Please friend us on Facebook to stay informed of our upcoming specials.

Sincerely,

Nicole Senftleben
Sales & eCommerce Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Frankfurt Airport

Property: Park Inn by Radisson Frankfurt Airport
Address: Amelia-Mary-Earhart Strasse 10 | Gateway Gardens, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #71 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Park Inn by Radisson Frankfurt Airport 3*
Number of rooms: 209
Official Description (provided by the hotel):
Frankfurt airport hotel a comfortably convenient travel hub Enjoy unpretentious, modern comfort in the heart of Europe at the Park Inn by Radisson at Frankfurt Airport. The hotel boasts close access to one of Europe's busiest air hubs, as well as to the bustling city centre. The ideal base from which to explore Germany, this Frankfurt Airport hotel is also perfect for guests embarking on a holiday elsewhere in Europe. Boasting 209 fresh and comfortable rooms and suites, the in-house RBG Bar & Grill, spacious and flexible conference rooms and a well-equipped fitness centre, this Frankfurt airport hotel makes a wonderful accommodation for both business and leisure travellers. The Park Inn by Radisson Frankfurt Airport is a verified member of Save Hotels, because your safety is our priority. ... more   less 
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Also Known As:
Park Inn By Radisson Frankfurt Airport Hotel Frankfurt

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