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“Convenient location,good value for money”

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Holiday Inn Express Frankfurt City Hauptbahnhof
Ranked #53 of 270 Hotels in Frankfurt
Reviewed 18 June 2013

5 minutes walking distance from Frankfurt central station.
Nice,clean convenient rooms,friendly check in and a correct breakfast .
The area around is not upscale definitely but it is a logical business mid level hotel in a convenient location.

Room Tip: High floor is better,but the differences are minimal.
  • Stayed: January 2013, travelled on business
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Thank PLSPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 2 July 2013

Dear PLSPG,

Thank you very much for taking the time to review the Holiday Inn Express Frankfurt City HBF. We appreciate reading that you enjoyed your stay and our good location and we hope to welcome you back your next time around.

Kind regards
Arndt Writzel, Manager

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334 - 340 of 879 reviews

Reviewed 18 June 2013 via mobile

I would confirm the many positive comments of other reviewers. We arrived late (about 2330) by train from Amsterdam. It was less than a 10min walk to this modern hotel. Despite the late hour, we didn't feel any threat. Hotel reception was friendly and efficient and we were soon in a comfortable large clean quiet room. Next morning we were up at 0630, had breakfast (included in price) and were back at the station by 0800. Using the subway to cross the busy road and tram lines in front of Hbf saved a few minutes ... and as some stress.

  • Stayed: June 2013
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Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 16 July 2013

Dear Andrew C,

First of all, on behalf of our team, I would like to thank you for staying with us and finding the time to write a review on our Hotel! The comfort and the convenience of our guests are the main priorities for us and it is a great joy to read such positive feedbacks!

You are absolutely right to say that our location can definitely save a traveller a lot of time and nerves and we are really happy that you were able to experience that. Thank you very much for choosing our Hotel and we are looking forward to seeing you again in the nearest future!

Kind regards,
Elena Hannappel
Guest Service Manager

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Reviewed 17 June 2013

We almost didn't stay at this hotel as we discovered it was located in shonky end of town and quite intimidating. On way to check in we took a wrong turn from GPS two streets away from hotel and witnessed a woman injecting her foot at 3pm in afternoon in gutter, groups of men, druggies and homeless people standing around in the streets. But despite it's appearance, it was quite safe. And we were pleasantly surprised with Hotel. Parking impossible around the streets. There is no assigned parking space associated to the hotel for quick check-in and unloading suitcases etc., so be prepared to drive around and look for parking and dragging your bags for some distance. The hotel does offer paid parking (15 euros per day) where you can access from the left side of the building, stop at gate, then press intercom. They will direct you to a numbered space and then you can check-in from there. All very secure. Breakfast standard European wise, but good. Buffet style. Excellent Italian & Asian restaurants directly across the road, at very reasonable prices.
The hotel itself is quite good. Very modern, spacious with amazing roomy bathroom and excellent security. rooms do not have a fridge, which in my opinion should be mandatory, express or not. Hotel does let you put cold items in a fridge located at reception. There is also a free ice machine near reception. Staff were helpful and spoke excellent English. Train station 5-10 minute easy walk to hotel, just hand-cuff your suitcase to your wrist! Frankfurt is not Germanys most beautiful city!

  • Stayed: May 2013, travelled with family
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1  Thank sheilariser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 18 June 2013

Dear Sheilariser,

Thank you very much for your positive review of the Holiday Inn Express Frankfurt HBF. We are happy to hear that you liked our facilities and the hotel altogether.

I am sorry that you had such a horrible arrival experience. The area does attract some seedy individuals at times but the situation with these fellows is usually relaxed and our street and the main street from the station are safe even at night.

Kind regards
Arndt Writzel, Manager

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Reviewed 15 June 2013 via mobile

Have in the hotel for fair for 4 nights the hotel is new , small but nice .
Staff was good , friendly , and gave us good service.
The room were new , clean , and nice.
The hotel breakfast little small but ok .
The location is good near central station 5 minutes walk.
Nice Italian restaurant across the street and many other Turkish restaurant near by.

  • Stayed: January 2013
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Thank Sirisyos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 18 June 2013

Dear Sirisyos,

Thank you very much for taking the time to review the Holiday Inn Express Frankfurt HBF. We are happy to read that you liked our facilities. Yes, breakfast is Continental only but also free of charge.

We hope to welcome you back soon!

Kind regards
Arndt Writzel, Manager

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Reviewed 6 June 2013

We were a family of four and used this hotel as a base while we were in and out of Frankfurt. We agree with what we found with most of the reviews. Hotel was clean and conveniently located close to the train/subway station and within walking distance to the old town which was a must for our travel purposes . The staff was polite and respectful. The breakfast was acceptable but became tiresome the longer we stayed there. However, It is conveniently located close to fruit markets, restaurants ( including fast food) and grocery stores. The area can get seedy but overtime we got used to walking through it. In all the different rooms that we stayed in, we had one consistent problem: the room can get stuffy, and hot. So hot, that we had to open the windows and keep it open until the air conditioning ( or rather fan?) gets going, which could take awhile..So while we were trying to sleep, we were uncomfortable.In hindsight, I'm not sure now whether the great location was worth the sacrifice in comfort level.

  • Stayed: May 2013, travelled with family
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1  Thank ebang8689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 10 June 2013

Dear Ebang8689,

Thank you for taking the time to review the Holiday Inn Express Frankfurt City Hauptbahnhof.

I am very sorry to hear that the room temperature was not acceptable. We have forwarded your comment to the responsible technician with immediate effect in order to find an appropriate solution for this situation.

I regret that this will not have a positive effect on your stay anymore yet we hope that you will give us another try during your next stay in Frankfurt.

Kind regards
Arndt Writzel, Manager

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Reviewed 31 May 2013

Was in this hotel for two nights. Needed a hotel near the main train station and the exhibition centre. The hotel is well located. Staff is friendly with some good check in/check out proceedures. The room is spacious, bathroom with very large Shower. The condition of the room was good, clean and although no mini bar, there is a coffee maker. TV programs could be updated as there are channels not working. During the night, depending on which side your room is allocated there can be some noise from the road especially in the early morning hours. Overall a positive stay. Will return if needed.

Room Tip: All rooms are fine.
  • Stayed: May 2013, travelled on business
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Thank Oberwil1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 6 June 2013

Dear Oberwil1,

Thank you very much for patronizing Holiday Inn Express and your time to review our hotel. We are happy to read that you liked staying with us and that you intend to come back your next time around.

We are currently working on improving the selection of television channels so that you can choose from a wider selection of channels during your next stay.

Kind regards
Arndt Writzel, Manager

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Reviewed 29 May 2013

This was our first experience of the low cost Holiday Inn Express type hotel and we now wonder why we bothered to stay in the regular Holiday Inns. This one is clean, modern and just what you need as a traveller. Breakfast is suitable and across the road is a fantastic Italian Restaurant that should not be missed.

  • Stayed: December 2012, travelled as a couple
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1  Thank InquisitorX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXFRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 6 June 2013

Dear InquisitorX,

Thank you very much for taking the time to review the Holiday Inn Express Frankfurt HBF.

We appreciate reading that you liked your stay and we fully agree with you: There is no reason to go anywhere else.

Best wishes
Arndt Writzel, Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Frankfurt City Hauptbahnhof

Address: Elbestr. 7, 60329 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Bahnhofsviertel , Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#35 Romantic Hotel in Frankfurt
#36 Luxury Hotel in Frankfurt
#55 Business Hotel in Frankfurt
Price Range: £74 - £314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Express Frankfurt City Hauptbahnhof 4*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof! ... more   less 
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Also Known As:
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

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