We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful location, friendly staff” 4 of 5 bubbles
Review of Holiday Inn Express Frankfurt City Hauptbahnhof

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Holiday Inn Express Frankfurt City Hauptbahnhof
Ranked #44 of 267 Hotels in Frankfurt
Chicago, Illinois
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Wonderful location, friendly staff”
4 of 5 bubbles Reviewed 30 October 2013

It is difficult to beat the location in relation to the main train station - it is across the street. The staff was wonderful as on arrival there is some fresh fruit and free wifi in the lobby. The area around the hotel can get a bit sketchy (we were 2 women), but we still felt quite safe. In addition to the main trains, there are trolleys and buses that go to all of the great attractions.

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank swimgirl320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Guest Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 10 November 2013
Dear Tripadvisor user

thank you very much for the time you spent to write your impression from your stay in our hotel.

We are glad that you enjoyed everything and found our rooms really nice and comfortable! It was a pleasure to have you staying with us!

O course it is really important to us, that our guests feel safe and good, when they walk through the neighborhood, especially in a big city like Frankfurt!

We hope that we may welcome you again in the nearest future!

Kind regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

823 reviews from our community

Traveller rating
    205
    430
    142
    24
    22
See reviews for
135
243
69
233
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Honolulu, Hawaii
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

We stayed at this hotel for 2 nights and I wanted somewhere close to the train station. It met my needs at the time of booking but was very pleased with this hotel choice. The hotel is safe as you need your room key to get into the hallway to the rooms. The hotel is very clean, the staff was very helpful and very friendly.( Helen and Victor provided excellent customer service) The breakfast was a good continental type selection. There is a great Italian restaurant across the street. We could walk to the train station and walk to the main city center and shopping areas. We did the Hop on Hop off tour and the starting point is in front of the train station. The only thing negative is they could use new pillows.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 808LApo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Guest Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 10 November 2013
Dear 808 LApo,

thank you very much for your nice review on our hotel !

We are putting a lot of efforts into making our guests happy and comfortable at our Hotel and it really means a lot to us when our customers give us such nice feedbacks. We are glad that you enjoyed your stay with us and we really appreciate the high rating you gave us on tripadvisor.com!

I would like to thank you for choosing our Hotel and to wish you all the best for your upcoming trips! I hope we will see you again during your next visit to Frankfurt!


Kind regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunnyvale, California
Level Contributor
121 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

As it's name implies this hotel is close to the central train station. The location is both a plus and a minus for this hotel. Walk out of the train station, cross the tram tracks, 2 blocks to Elbestrasse, turn right and the hotel will be on your right. Short walk to the Alstadt some good restaurants that are close to the Opera. The immediate area isn't the best, not dangerous but seedy enough that I might not stay here with children.

The room was very nice, excellent shower, very large living space with a comfortable bed. Fast wifi, ok breakfast. Decent place to stay.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shen_Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Guest Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 27 October 2013
Dear Shen Jackson,

thank you very much for the time you spent to write your impression from your stay in our hotel.

We are glad that you enjoyed your stay and found our rooms really nice and comfortable! It was a pleasure to have you staying with us!

We hope that we may welcome you again in the nearest future!

Kind regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

Just returned following my third stay at this hotel during the Bookfair in Frankfurt, and really I couldn't grumble about it at all. Working in publishing i've made the trip to Frankfurt in October for the past eleven years, and stayed in a variety of different hotels, but this has definately been the best.
Rooms are quite large by previous comparisons of hotels i've stayed at in this city, and I quite like the fact that you are given a choice of pillows, and have proper double quilts (unlike single quilts on a double bed as other hotels have provided). The showers are good, hot and powerful. Safe's are provided in each room, although they are tiny, and only just big enough for an i-pad.
Breakfast is continental style, and though not vast is definately acceptable to start your day with. There is a small bar area in reception, although the selection is not vast, but fine for a quick drink prior to going out to dinner whilst meeting colleagues (thus not a destination bar). This area could be improved upon easily, just by dimming the lighting in the evenings and having some music otherwise it's quite clinical.
Wi-fi is 5euros for 24 hours, and once connected has been reliable.
Staff on the front desk have been very helpful with directions, and any queries i've had.
I don't know how much my company pays, as it's a group booking, but I imagine that like everywhere else prices are inflated to their highest during the bookfair
The hotel's location is about a five minute walk from the main train station in Frankfurt, so if arriving by train very convienient, and if you are going to the Messe it's about a 20/25 minute walk.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RebeccaLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Gust Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 22 October 2013
Dear Rebecca,

thank you very much for your review on our Hotel!

Every feedback from our guests is extremely important for us and we take all your reviews very seriously.

We really appreciate the choice of Holiday Inn Express Frankfurt City Hauptbahnhof!
It is a pleasure to read that you liked your room and felt comfortable during your stay with us.

Especially during the fair- "madness" :-) we try to make the stays our guests as nice and comfortable as possible.

We hope that you will stay for the next bookfair again in our hotel and wish you all the best!!

Kind regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 18 October 2013

This hotel is well located just 10 minutes walk from Frankfurt Hbf, good hotel for a short stays for or transit to other cities if you are using Frankfurt as an arrival city. Good access to tourist places by walking and trams, Staff are well trained, great help, muti-languages speaker (Thai speaking receptionist is very impressive for me in Germany!) Clean Room and breakfast is adequate with great staff services.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrCeeWorldTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Guest Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 22 October 2013
Dear Mr. CeeWorldTravel,

thank you for your review and the high score you gave to our Hotel!

We are glad that you enjoyed your stay and found our rooms really nice! It was a pleasure to have you staying with us!

On behalf of my team I would like to thank you for choosing Holiday Inn Express Frankfurt City Hauptbahnhof and express the hope to see you again in the nearest future!

Kind regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

I was thrilled to get a last minute deal to stay in this neighborhood. This was not at all what I expected from a Holiday Inn - the place was excellent! Large, quiet, modern, comfortable rooms situated on a nice side street from a vibrant area of Frankfurt. Catching the trams was very easy and there are many good restaurant options nearby. I will look into this hotel on my next visit to Frankfurt.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mimicry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Guest Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 22 October 2013
Dear Mimicry,

thank you for your review and the high score you gave to our Hotel!

We are glad that you enjoyed your stay and found our rooms really nice and comfortable! It was a pleasure to have you staying with us!

On behalf of my team I would like to thank you for choosing Holiday Inn Express Frankfurt City Hauptbahnhof and express the hope to see you again in the nearest future!

Kind regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

I picked this hotel because it was close to the Hauptbahnhof, the price, and on the basis of the tripadvisor reviews and I'm happy to report success on all fronts. I think it's a great value hotel. The fruhstuck buffet is not huge but it's good - you can eat healthy and get a coffee and that's all I want from a hotel breakfast.
I like the room I was in- it was modern and clean and was a perfectly adequate size. I also like the proximity to Merkez on Munchener Strasse - best Doner Kebab ever.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Drue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Guest Service Assistant at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, 22 October 2013
Dear Tripadvisor User,

we are thankful that you found the time to write about your impressions of our Hotel! I am really glad that you enjoyed your stay with us and I would like to thank you for choosing Holiday Inn Express Frankfurt City Hauptbahnhof! Every guest is extremely important for us and it is the best praise when we read such reviews from you-it means you notice our work and efforts and we lived up to your expectations and which is the best and the most important thing for us!

We wish you all the best and sincerely hope to welcome you again during your next trip to Frankfurt!

Best regards,

Sandra-Christina Leib
Guest Service Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Frankfurt hotels
Victoria Hotel
#36 of 267 in Frankfurt
4.0 of 5 bubbles 434 reviews
Townhouse Hotel
#39 of 267 in Frankfurt
4.0 of 5 bubbles 237 reviews
Show Prices
Show Prices
Show Prices
Bahnhofsviertel
Holiday Inn Frankfurt - Alte Oper
Innenstadt
Wyndham Grand Frankfurt
Wyndham Grand Frankfurt
#23 of 267 in Frankfurt
4.0 of 5 bubbles 1,207 reviews
Bahnhofsviertel
Ambassador Frankfurt Hotel
Ambassador Frankfurt Hotel
#96 of 267 in Frankfurt
3.5 of 5 bubbles 698 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Frankfurt City Hauptbahnhof? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Frankfurt City Hauptbahnhof

Property: Holiday Inn Express Frankfurt City Hauptbahnhof
Address: Elbestr. 7, 60329 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Bahnhofsviertel , Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#30 Luxury Hotel in Frankfurt
#35 Romantic Hotel in Frankfurt
#55 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Express Frankfurt City Hauptbahnhof 4*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG and Odigeo so you can book your Holiday Inn Express Frankfurt City Hauptbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing