It's always nice to find a new hotel that truly understands hospitality. This hotel located near the train station in Frankfurt offered a clean, comfortable, well organized and friendly place to stay on our just completed business trip to Frankfurt.
Natalie and her team at the front desk could not have been more helpful during the check in and check out. Pleasant and knowledgeable, their enthusiasm for providing for the hotel guests was great to see. During the evening, the front desk staff of Daniel and Markus were friendly and very helpful also in giving directions, finding a place to eat, etc.
A couple of specifics...one good and one that the hotel might work on...
The hotel's wi-fi was excellent, although not free. Often, as a business traveler, you find the hotel you're staying in has a wi-fi set that is very "iffy". Not the case here. I found this hotel's connection to the internet was excellent.
An area of opportunity might be to improve the towels in the guest rooms. It's a very small complaint, but softer, perhaps, newer towels would make the in-room guest experience quite a bit better. But, again, not a major issue at all.
So, thank you to the team at this hotel for making a quick visit to Frankfurt a very pleasant experience. Nice to see such efficient and pleasant hospitality is still in the hospitality industry. Very well done, all the way around.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof! ... more less
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- Also Known As:
- Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt