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“Great staff, and services.”

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Holiday Inn Express Frankfurt City Hauptbahnhof
Ranked #59 of 269 Hotels in Frankfurt
Reviewed 8 July 2014

Arrived late and was warmly welcomed. Given "priority club" room which was excellent and spacious. The room was at the back of the hotel so the view was nothing to write home about but I think this would be preferable than the front of the hotel where street noise could be a problem. Breakfast selection was reasonable, only gripe was that boiled eggs were the only hot choice. Only downside was that the wireless internet was down for 1 of the 3 days we stayed. All round though it was very good.

Room Tip: Ask for room at back if possible.
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  • Stayed: June 2014, travelled as a couple
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Thank Wheesht!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 13 July 2014

Dear Wheesht!

Thank you for your IHG membership and for leaving an online review about your stay.
We are pleased to see that you were impressed with your priority club room. Our continental breakfast buffet is free of charge, whereas you may pay 15€ or more in other hotels, therefore we only offer boiled eggs as a hot option. We apologise for the inconvenience caused by the wifi, we had a power cut which disrupted the connection, however we are glad to see we were able to resolve the issue for the remainder of your stay.

We hope to see you again next time.

Kind regards,

Natalie Grice
Junior Guest Service Manager

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254 - 260 of 912 reviews

Reviewed 4 July 2014

Excellent hotel, very friendly staff, very modern, stylish, clean facilities, nice breakfast and wifi included in price. Location central (close to the central station and financial district), though not the nicest/safest psrt of town.

  • Stayed: June 2014, travelled solo
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Thank GeorgeandMelissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 7 July 2014

Dear GeorgeandMelissa,

Thank you for writing an online review about your stay.
We are delighted to see that you were so satisfied with our hotel and that you felt welcome by our warm, helpful staff. We are also glad to see that you enjoyed the style and cleanliness of our rooms as well as our extra included services such as breakfast and wifi. We are sorry to see that you did not feel at ease in the area, however we can assure you that the hotel is located on a quieter street a bit further away from the more eventful areas of Frankfurt.

We hope to see you again next time at Holiday Inn Express Frankfurt City Hauptbahnhof!

Kind regards,

Natalie Grice
Junior Guest Service Manager

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Reviewed 30 June 2014 via mobile

This hotel features a great location. The gard l'est is rifht across the street and the subway is out the front door. The price seems really competitive and the rooms are very clean. This is a great place to lay your head of you are a wiery traveler.

Stayed: June 2014, travelled with friends
1  Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 7 July 2014

Dear Tom T,

Thank you very much for your online review.
We are pleased to see that you enjoyed our practical location and our great value for money. We hope you slept well and we look forward to welcoming you back next time you are in Frankfurt.

Kind regards,

Natalie Grice
Junior Guest Service Manager

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Reviewed 22 June 2014

After arriving in Frankfurt and a horrific hotel we quickly changed to the holiday inn express, we stayed for 6 days and the service was excellent, the room was clean bright and spacious and the breakfast was fantastic. Wifi is included which was at a good speed and not at an extra cost. Thanks a lot holiday inn, you saved us in Frankfurt.

Stayed: June 2014
1  Thank erin2nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 1 July 2014

Dear erin2nicole,

thank you for sharing your positive experience with us online. We are delighted to see that we could offer you a comfortable and affordable hotel during your visit to Frankfurt. We are so pleased to see that you enjoyed the look and style of your room, as well as the extra services such as breakfast and wifi.

We hope to see you again next time!

Kind regards,

Natalie Grice
Junior Guest Service Manager

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Reviewed 21 June 2014

Holiday Inn Express Frankfurt City Hauptbahnhof hotel is very well located next to the main train station Hauptbahnhof and next to the main shopping centers in down town. Most of what you need is in a walking distance. The hotel services are quite satisfactory though the rooms has no refrigerator. We stayed there twice in June 2014 and we liked both stays.

Room Tip: The rooms vary in size. some of the rooms are small.
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
1  Thank FAHADalahmadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 1 July 2014

Dear FAHADalahmadi,

thank you for your online review.
We are very pleased to see that you enjoyed our convenient location. Unfortunately we do not offer refrigerators in our hotel as we are only an express hotel and this is not part of our policy. We hope that this did not cause any inconvenience and that you still enjoyed your stay with us.

We look forward to seeing you again at Holiday Inn Express Frankfurt City Hauptbahnhof.

Kind regards,

Natalie Grice
Junior Guest Service Manager

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Reviewed 18 June 2014

I booked in that hotel for its location. It was near from the railway station & tramway, which was perfect to me as I spent only one night in Frankfurt. I took 5 min walking to the river in morning & 5 min by tram to go shopping at night. It was good enough to us, the breakfast also was good as for one business day.

Room Tip: I took room in 4th floor with front view, it was good but little pit cool.
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  • Stayed: February 2014, travelled as a couple
    • Value
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Thank aomario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 21 June 2014

Dear aomario,

Thank you for writing an online review about your recent stay.
We are glad to see that you benefitted from our practical location during your stay, as it is a convenient, short walk to most attractions and facilities.

We hope to see you again at Holiday Inn Express Frankfurt City Hauptbhanhof.

Kind regards,

Natalie Grice
Junior Guest Service Manager

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Reviewed 15 June 2014

I have to start this review with the location: The hotel is situated just a short walk from Frankfurt's main train station. The travel time from Frankfurt's airport to Frankfurt's main train station is about 15 minutes (by the S-Bahn train), and than it's less than a five minutes easy walk (it's easy even with suitcases).

The location itself is a reason to choose this hotel (and the price was also more than reasonable).

Since it's near the main train station it's not the best neighbourhood, but I once returned to the hotel after 23:00, and it felt safe.

The room was clean and modern. The bathroom was small (with a shower, not a bath), but it's not a deal braker. There can also be some more closet space, but that's, too, is not a major problem.

Breakfast was nice (usuall to Holiday Inn Express), and the staff was very friendly (check-in was a little bit slow).

Overall, it's a great choice for a 2 nights stay in Frankfurt.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JGinat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this reviewResponded 21 June 2014

Dear JGinat,

Thank you for your online review.
We are pleased to see that our convenient location and our good value for money were two main deciding factors in you choosing our hotel. Unfortunately we do not have baths in our bathrooms due to us being an express hotel, but we are sure you will agree that even with just a shower our bathrooms are equipped with all the necessary items and look very modern and stylish.

We are glad you enjoyed your stay and hope to welcome you back again next time.

Kind regards,

Natalie Grice
Junior Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Frankfurt City Hauptbahnhof

Address: Elbestr. 7, 60329 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Bahnhofsviertel , Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#34 Romantic Hotel in Frankfurt
#41 Luxury Hotel in Frankfurt
#54 Business Hotel in Frankfurt
Price Range: £63 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Express Frankfurt City Hauptbahnhof 4*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof! ... more   less 
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Also Known As:
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

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