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“Well functioning Marriott”

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Frankfurt Marriott Hotel
Ranked #17 of 271 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersBronze level
Reviewed 6 March 2014

Stayed overnight in this hotel located on the western edge of the city. Recently renovated rooms still exudes freshness - but is very Marriot-esque. Room has been updated to cater for business visitors including international guests (e.g. multiple sockets supporting 110 and 220V plugs), free wifi and a good size desk. Location has easy access to the city center and to the airport; it is adjacent to a convention center and a new mall - so there are good choices for food and places to walk to that are close by if you need to get out. Hotel's gym offers a good selection of equipment and services. There are 3 restaurants in the hotel - tried 2 of them for breakfast and dinner. Food was satisfactory - cuisine was varied - probably to cater to the large number of airline staff from Asia. Staff was very attentive and helpful - full marks. Hotel was very good value for the rate that I paid for the room. All in all, a very good deal for a very nice and professional establishment.

  • Stayed: March 2014, travelled on business
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1  Thank Seng100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 20 March 2014

Dear Seng100,

Thank you for reviewing us on Tripadvisor! We very much appreciate your kind words and will happily share them with the entire team.

We just finished our renovation a few months ago which included all of our guestrooms as well as our hotel lobby. Having received nothing but wonderful feedback about this upgrade, I am very happy to learn that you as well enjoyed your stay with us.

It would be our pleasure to be your host again for your next visit to Frankfurt. You can contact me at any time if there is anything I can do for you.

With warm regards,
Till Tillmanns
Director of Rooms Operations

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528 - 534 of 868 reviews

Reviewed 5 March 2014

Positives
1) great property - very chic, very clean
2) great and efficient staff
3) good food - breakfast was very good catering to multiple cuisines including Indian and South East Asia:
Negatives
1) strictly a business hotel - no open spaces or major amenities for family
2) location - a bit away from the centre of town

Room Tip: Higher floor
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  • Stayed: October 2013, travelled on business
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Thank inmumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 20 March 2014

Dear inmumbai,

First of all I would like to thank you for staying at the Frankfurt Marriott Hotel. I am convinced that your review will be of great assistance for other travelers and we appreciate the time invested.

I will proudly share your comments about our property, food and – most importantly – our staff. I am sorry to learn that our location and offerings for families did not quite meet your expectations.

We are located across the street from the fairgrounds and just a stone’s throw away from Frankfurt’s largest shopping mall, the Skyline Plaza, which just opened a couple of months ago. You can walk to the city center in about 20 minutes and it is only a 5-10 minute cab ride away.

I would love to personally meet you should you decide to stay with us again in the near future. Please do not hesitate to contact me directly if I can be of any assistance.

Kind regards,
Till Tillmanns
Director of Rooms Operations

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Reviewed 2 March 2014

Comfortable hotel with a nice responsive staff. Two options for breakfast each morning and a nice spread of hot breakfast prepared fresh. Evening drinks and snacks at the lounge, with great desserts. The best part of the hotel is how tall it is, and therefore, if you get a room on the higher floors, the view is similar to what you'd get in a descending airplane which is on its landing path. Clean interiors and fancy bottles of complimentary water in your room. All in all, a very nice business hotel, with decent internet speed, great sleep quality and nice modern rooms.

  • Stayed: September 2013, travelled on business
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Thank PM-DEL-82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 20 March 2014

Dear PM-DEL-82,

It is wonderful to read that you enjoyed your stay with us and we very much appreciate the time you invested in sharing your experience.

We always recommend to book the Executive Package includes access to our Executive Lounge on the 43rd floor which does not only offer breathtaking views but also an enormous variety of food & beverage selections.

All of our rooms are located on floors 26 and above and therefore offer wonderful views of Frankfurt and its surroundings.

We just upgraded our internet connection which basically doubled the speed. Internet access is also included in the Executive Package which can be purchased for an affordable surcharge.

We are looking forward to welcoming you back. Please do not hesitate to contact me directly if I can be of any assistance.

Yours sincerely.
Till Tillmanns
Director of Rooms Operations

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Reviewed 1 March 2014

Spend 4 nights at the property. Nice size quiet rooms, great staff and nice pub. The breakfast was fantastic with a huge selection and very friendly service.

The overall location was great for doing business at the Festhalle, located across the street, as well as tourist sites in Frankfurt

  • Stayed: February 2014, travelled on business
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Thank CNDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 20 March 2014

Dear Ron C,

Thank you for choosing the Marriott Hotel for your recent visit to Frankfurt and for taking the time to share your experience with fellow travelers.

We would love to be your host again should your travels bring you back to Frankfurt. Please do not hesitate to contact me directly if I can be of any assistance.

With best regards,
Till Tillmanns
Director of Rooms Operations

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Reviewed 28 February 2014

Stayed three nights because of a business event. Hotel room was medicore. Mini bar was empty. Nice bar area. Conference section is good and food and beverage between meetings were very good. Wifi worked well. Good standard business hotel so no complaints.

  • Stayed: February 2014, travelled on business
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Thank DeKokkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 1 March 2014

Dear DeKokkies,

Thank you for staying at the Frankfurt Marriott Hotel and for sharing your experience on Tripadvisor. Your review will certainly be of great assistance for fellow travelers.

We would love to be your host again during your next visit to Frankfurt. Please do not hesitate to contact me directly if I can be of any assistance.

With best regards,
Till Tillmanns
Director of Rooms Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

Lovely hotel with great facilities. Good clean spacious rooms with nice little touches such as uk and American plug sockets in addition to the European ones.
Staff couldn't have been more helpful.
The health club facilities were also above average and included a sauna.
My room was on the 39th floor, and the views were spectacular. Would definitely recommend this hotel.

  • Stayed: February 2014, travelled on business
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2  Thank snowwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 1 March 2014

Dear snowwater,

Thank you for staying at the “new” Frankfurt Marriott Hotel and for sharing your observations on Tripadvisor.

Your kind words will certainly be shared with our team and we are very much looking forward to welcoming you back in the near future.

Please let me know if I can be of any assistance.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

Ive been using the Marriott Frankfurt hotel for 2+ years now, along with various Marriott hotels all over the globe (20+) and this is easily one of the best. The staff are fantastic and always happy to help. The hotel is in a great location and easy to get into the city. The hotel itself is nice and modern and is just having the rooms redone - if you are lucky enough to be a member with access to the lounge then you are in for a treat with the amazing breakfast and dinner that is put on offer - its easily the best selection ive ever had. The other hotel resturants are great too and worth trying out. Overall I always really enjoy my stay at the hotel and cant wait to return. Special thanks to Till Tillmans who has been a great help in the past and a real example of what makes me keep coming back to the Marriott hotels.

Room Tip: Use the lounge when you can and try the burgers in the sports bar
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  • Stayed: February 2014, travelled on business
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1  Thank JamiePryer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this reviewResponded 1 March 2014

Dear Mr. Pryer,

Thank you for your kind words as well as for the time invested in sharing your experience.

We are very happy and lucky to have you as our guest and we very much appreciate your loyalty.

Please feel free to contact me at any time if I can be of any further assistance.

With best regards,
Till Tillmanns
Director of Rooms Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Frankfurt Marriott Hotel

Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#12 Green Hotel in Frankfurt
#14 Romantic Hotel in Frankfurt
#14 Luxury Hotel in Frankfurt
Price Range: £98 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
Official Description (provided by the hotel):
The Frankfurt Marriott Hotel is located opposite the Frankfurt Fair and Exhibition Center. It is one the leading meeting, conference and convention hotels in the area of Frankfurt, Germany. Get a good night's rest when staying in our inviting guest rooms and suites with plush pillowtop mattresses, crisp linens and fluffy pillows. Plan your next weekend getaway at our Frankfurt hotel! ... more   less 
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott

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