The Frankfurt Marriott is probably an amazing hotel for its target market: American businessmen who are here for a convention. However, for everyone else, it's really unpleasant.
The rooms themselves are recently renovated with comfortable beds and nice enough decor. They meet the Marriott international standard.
However, generally, I felt like I was in a 5 star Marriott Des Moines Iowa and not a top notch European hotel. The Executive lounge was always filled with LOUD American businesspeople. The food selection was extensive in the lounge, but was really very bad quality. It was like airplane food really. I stopped eating there after my first day in the hotel. For those who just want to stock up on free booze, the lounge does serve a nice alcohol service throughout the evening. (Although the red wine was undrinkable.)
The housekeeping was also weird. I called down to have turndown service. I arrived back to my room without it having been serviced. When I called again to have turndown service while I was away, I returned to find a pile of extra towels and toiletries stacked on the bathroom counter - with nothing else done to the room. And note that the hotel does not provide any water at turndown or during the day service.
Luckily I was just staying here for two nights. The location is convenient for the train station. However, it was not well located for any other sightseeing.
I definitely will not stay at this hotel again. I should note that for comparison, I just came from the Grand Hyatt Berlin, which was a very very excellent hotel. So this hotel is really a letdown. It's particularly noticable in the service. In the lounge in Hyatt Berlin, the staff would say "Hellp Mr. XYZ, we're closing in 10 minutes, would you like any last selections from the bar?" Here at the Marriott the comment was "We are closed now gentlemen."
- Official Description (provided by the hotel):
- The Frankfurt Marriott Hotel is located opposite the Frankfurt Fair and Exhibition Center. It is one the leading meeting, conference and convention hotels in the area of Frankfurt, Germany. Get a good night's rest when staying in our inviting guest rooms and suites with plush pillowtop mattresses, crisp linens and fluffy pillows. Plan your next weekend getaway at our Frankfurt hotel! ... more less
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- Also Known As:
- Marriott Frankfurt
- Frankfurt Marriott