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“Purely business hotel” 5 of 5 bubbles
Review of Frankfurt Marriott Hotel

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Frankfurt Marriott Hotel
Ranked #14 of 267 Hotels in Frankfurt
Certificate of Excellence
MN
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Purely business hotel”
5 of 5 bubbles Reviewed 2 July 2014

It is clean, rooms are American sized, bathrooms are modern and functional. The Cross restaurant has good food and drinks. Wifi is free in the lobby with medium speed. The fitness center has wise range of equipment.
Use public transit (train stops in front of hotel) to get around. There is a mall about 10 minutes from hotel behind convention center. There is are we grocery store as well.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Junespain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 8 July 2014
Dear Junespain,

Thank you for staying at the Frankfurt Marriott Hotel and for taking the time to share your experience on Tripadvisor!

Your comments will certainly be of great assistance for fellow travellers when choosing their hotel in Frankfurt.

Please do not hesitate to contact me directly should your travels bring you back to Frankfurt in the near future and if there is anything I can assist you with.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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750 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Breckenridge, Colorado
Level Contributor
262 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

Love the fact that rooms are all in the upper stories of this hotel. Walk to opera, old town, fairgrounds, nice beer gardens. The French-inspired in-house restaurant provides a nice atmosphere and good (not great) food. Staff is multi-lingual, friendly, attentive and very helpful. Parking in-house for (Frankfurt) fair prices and very convenient. Did not use the rental car for the full 4 days of my stay - a big plus. Book early if you intend to stay during the Frankfurt book fair - this is THE place for this event. Well staffed lounge with great snacks for Marriott guests with status. Amazing views from here.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tvonruex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 22 June 2014
Dear tvonruex,

Thank you for staying at the Frankfurt Marriott Hotel and for rating us on Tripadvisor!

I am glad to learn that you highly recommend us and very much appeciate your kind and rewarding comments which will be shared during our next team meeting.

We would love to be your host again for the upcoming book fair (at the latest) and thank you again for your time invested in writing this very helpful review!

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 June 2014 via mobile

Hotel undergone some renovation to it's lobby and rooms. It looks more modern now. Rooms are all located on high floors. Bed is heavenly and room is clean. Breakfast spread is good and Champion Bar at the lobby serves excellent food. I love their Ribs! Sunday is ribs buffet while Monday is Buffalo wings buffet. All at €9.90 only.

The recently opened Sky Plaza is across the road (5-10 minutes walk) has everything from supermarket, food court, to retail outlets. Shops in the mall are open on Sunday till 9pm.

Take tram service 15 or 16 in front of the hotel to the City Central (5 minutes) for a transfer to the train to airport.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank trip2barcelona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 21 June 2014
Dear trip2barcelona,

As mentioned in your review the hotel has been renovated very recently and now disposes of new guest rooms and an exciting new lobby concept which you obviously tried.

Many locals come to enjoy the food & beverage promotions of our Champions Sports Bar. The most popular probably is the ribs we are serving on Sundays.

I personally bought a Marriott bed through our online shop since the comfort of these is simply phenomenal.

Should your travels bring you back to Frankfurt in the near future, we would love be be your hotel of choice again. Please let me know should you require any assistance.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netzaberg
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

My company had a function in the dinning hall area. Great location choice. The hotel is in the heart of Frankfurt and close to all necessary amenities (including Starbucks) after a long night. The food was not exceptional but the rooms were more then accommodating. Next to a beautiful park. Clean and modern rooms.

Stayed May 2014, travelled on business
Helpful?
1 Thank Christina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 20 June 2014
Dear Christina K,

Thank you so much for reviewing your experience on Tripadvisor. I am convinced that your comments will assist fellow travellers when choosing their hotel in Frankfurt.

We would love to be your host again for your next trip to Frankfurt.

Please do not hesitate to contact me if there is anything I can assist you with.

With warm regards,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 June 2014 via mobile

Stayed during Busy April for visiting Frankfurt Messe (convention center) Marriott is just a walking distance from the fair literally 2mins walk.
Rooms are overlooking Main city's Streets 2km away from Frankfurt AM central train station that takes you anywhere within/ouside Germany also car rental of all major rentals.

Nearby hotel 15mins (to the right side of the hotel) a nice cozy Italian restaurant with fresh prepared pasta/steak don't recall the name. But its next to the Shisha Bar.

Must book ahead of time if visiting during a busy fair.

Nice in room complimentary touches with chocolate bars as welcoming note from a professional team starting from concierge/front desk/housekeeping all are busy serving your busiest day.

Would recommend in room free Internet for corporate guests at a fixed rate during their stay.

Stayed June 2014, travelled on business
Helpful?
Thank AhmadMokhtar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 20 June 2014
Dear AhmadMokhatar,

It is always wonderful to receive such kind feedback about our staff and the service they are providing. You can rest assured that this will not go unrecognized. We very much appreciate the time invested in sharing your experience.

The Frankfurt Marriott Hotel is the ideal hotel if you are coming to town for an exhibition. The fair grounds and exhibition center are located across the street while downtown Frankfurt is only a few minutes away and Frankfurt's largest shopping mall, the Skyline Plaza, is literally around the corner.

Reading your review I am very optimistic to welcome you back at the Frankfurt Marriott Hotel for your next visit to Frankfurt. Please let me know if there is anything I can assist you with.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spain
Level Contributor
272 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

Sorry that this review is long overdue. We stayed here in August 2013 (when renovations were in progress) for a combination of business and visiting family. the hotel is conveniently situated not far from the airport or the city center. the front desk staff were efficient and the room large, However the pillows were feather and I am allergic. a call to the front desk revealed that the hotel did not have any foam pillows (something I am sure will have been remedied by now) but they supplied us with synthetic single bed duvets which we rolled up as pillows and this worked.
The executive lounge was excellent despite being in a temporary position because of the renovations. The hotel left 'sorry for the inconvenience' chocolates featuring workmen and tools in the room which was a nice gesture.
we will certainly stay here again and are looking forward to seeing the renovated lounge.

Room Tip: be sure to check if you are allergic to feathers.
See more room tips
  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank keenvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 20 June 2014
Dear keenvisitor,

Thank you for sharing your experience on Tripadvisor - even if dates back to a stay in 2013.

The hotel has been completely renovated since then and you can rest assured that we also dispose of foam pillows by now.

We are receiving nothing but wonderful feedback about our Executive Lounge which usually is located on the 43rd floor and therefore offers breathtaking views of Frankfurt.

We would love to welcome you back at the "new" Frankfurt Marriott Hotel and I very much hope that we will have that opportunity in the not too distant future.

In the meantime please do not hesitate to contact me if there is anything I can assist you with.

With best regards,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liege, Belgium
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

This hotel is just 10-15 minutes from the Frankfurt International airport. Service is very good, on-site parking and 24H service.
Great fitness center, lounge and front desk employees!!!
I really appreciated this hotel even for a very short night...

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Olivier_Luxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 20 June 2014
Dear Olivier_Luxon,

Thank you for taking the time review the "new" Frankfurt Marriott Hotel after your short but obviously still pleasant stay.

Your kind words will be shared with the team and we would love to be your host again in the not too distant future.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Frankfurt Marriott Hotel

Property: Frankfurt Marriott Hotel
Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#13 Luxury Hotel in Frankfurt
#15 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
Official Description (provided by the hotel):
The Frankfurt Marriott Hotel is located opposite the Frankfurt Fair and Exhibition Center. It is one the leading meeting, conference and convention hotels in the area of Frankfurt, Germany. Get a good night's rest when staying in our inviting guest rooms and suites with plush pillowtop mattresses, crisp linens and fluffy pillows. Plan your next weekend getaway at our Frankfurt hotel! ... more   less 
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott

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