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“Clean quiet modern high rise hotel Near to two subway lines”

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Frankfurt Marriott Hotel
Ranked #18 of 269 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersBronze level
New Rochelle, New York
Level 6 Contributor
240 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Clean quiet modern high rise hotel Near to two subway lines”
Reviewed 19 July 2014

We stayed one night after our arrival in Europe. The font desk staff let us check in early. It was a Saturday and the hotel was mostly empty.

The bed was comfortable and the room had good black out drapes so we were not awake early.

Room Tip: We asked for a high although I think the windows are sealed very tight and that might not be neces...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank mjm814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear mjm814,

Thank you for choosing the Marriott Hotel for your recent visit to Frankfurt. I very much hope that you enjoyed the remainder of your Europe trip and had a safe journey home.

Your kind words as well as the time invested in reviewing and recommending us are very much appreciated.

Hopefully we will get an opportunity to welcome you back to the Frankfurt Marriott Hotel in the near future.

Please do not hesitate to contact me if there is anything I can do for you.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
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Buffalo, New York
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 July 2014

Hello, this is a very standard Marriott hotel in the heart of the city center. The hotel is a short tram ride from the Main rail station in Frankfurt. This is a corporate hotel with a very business-like feel to it. The service is standard if a bit impersonal. Restaurants nearby close from 3p-6pm. The only free internet is located in the lobby which is standard in many European hotels, although inconvenient for guests. Breakfast is available but not free. Beds are comfortable & rooms are quiet.

Room Tip: Views of Central Frankfurt are really all you can expect, so ask for a high floor.
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  • Stayed June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Rubytuezday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear Rubytuezday,

Your time invested in writing this review is very much appreciated since it will be of great assistance for other travellers as well as for us in improving our product and service.

I was very sorry to learn that the service provided did not quite live up to your expectations.

During the week we usually have a certain number of business guests due to Frankfurt's economic infrastructure. In particular our Guest Relations team, however, is doing their very best to also make our leisure guests' time in Frankfurt most enjoyable. There are numerous things to discover in Frankfurt and its surroundings.

We would love to be your host again during your next visit to Frankfurt.

Please do not hesitate to contact me directly if there is anything I can do for you!

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada, United States
Level 5 Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 July 2014

Seemed like everyone was using this hotel as a stop over on the way to someplace else. We flew in from the US to Frankfurt and recuperated here for the day. The concierge club was nice but really needs to be expanded. One really cool thing was that the hotel is 40 plus stories and when rain clouds moved in - we were actually above the clouds. Raining like crazy at the ground level....nice and sunny at the 42 floor. Anyway - I thought it was cool.

BTW - there is a nice shopping mall close to the hotel but other than that...not much around there.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear Keith L,

First of all I would like to thank you for staying at the Frankfurt Marriott Hotel and for taking the time to tell others about your experience.

Due to the size of our hotel and its location we do get busy on a regular basis in deed. This, however, should not impact our guests' experience and I am sorry to learn that especially our Concierge Lounge was perceived as too crowded.

As mentioned in your review there are only very few hotels in Europe which offer such a breathtaking view like the Frankfurt Marriott Hotel.

While the "Skyline Plaza" is located just around the corner from the hotel, many of our guests very much like the district Westend which we are located in. I would strongly suggest to contact our Guest Relations team to receive some information about restaurants and bars in the vicinity of the hotel. On the other hand downtown Frankfurt is only a few minutes away.

We would love to be your host again during your next visit to Frankfurt. Thank you again for reviewing us on Tripadvisor!

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 5 Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 14 July 2014

Great location for the conference centre, close to shopping centre and metro link to centre of Frankfurt.

A lovely bar downstairs and a good breakfast ( albeit expensive).

Very clean and spacious rooms. Friendly staff.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stef_1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear Stef_1986,

Thank you for taking the time to share your experience on Tripadvisor!

I am sure that your review will be of great assistance for fellow travellers when choosing their hotel in Frankfurt.

Please do not hesitate to contact me should your travels bring you back to Frankfurt and if you need assistance with your reservations.

Looking forward to welcoming you back!

With kind regards,
Till Tillmanns
Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 July 2014

Due to my SQ flight delay, I had to stay over for one night. The rooms were Marriott standard, modern, nice. Bath rooms a tad dated, but good.

Breakfast was very good, with good service. Nice business location.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank AxelWinter952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear AxelWinter952,

Thank you for choosing the Frankfurt Marriott Hotel for this unplanned additional night.in Frankfurt.

The time invested in writing this review is very much appreciated and we would love to welcome you back in the near future - preferably under different circumstances than a cancelled flight.

With best regards,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conyngham, Pennsylvania
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 July 2014

For this short trip to Germany I picked the Frankfurt Marriott Hotel again. I like its location and have nothing but pleasant experiences here. As usual, the service and accommodations were great. Upon arrival at the front door, as well as the reception desk I was greeted and welcomed back by name. I can highly recommend this hotel be it for business or pleasure.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank EHWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear EHWolf,

Thank you for being a loyal customer and for recommending the Frankfurt Marriott Hotel on Tripadvisor!

For us as a hotel it is wonderful to have such a large number of repeat guests - not only from a business perspective but it also creates a different atmosphere for our guests and associates.

We are very much looking forward to welcoming back numerous times and will do our best to make your future stays with just as enjoyable as your previous ones.

Please do not hesitate to contact me directly if there is anything I can do for you.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Arizona
Level 6 Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 July 2014

Missed a connection in Frankfurt and needed a hotel for the night. Picked the Marriott as i'm a rewards member. Was pleasantly surprised by the friendliness of the staff. Room was very nicely appointed and the executive lounge was quite nice as well.

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank kpaul1285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review, 24 July 2014
Dear kpaul1285,

Eventhough you did not really plan on staying with us in the first place, we are very happy to learn that you enjoyed your stay.

Your kind words in regards to our staff's friendliness are highly appreciated and will be shared during our next team meeting.

We would love to be your hotel of choice again should your travels bring you back to Frankfurt soon.

If there is anything I can assist you with, please do not hesitate to contact me directly.

Yours sincerely,
Till Tillmanns
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Frankfurt Marriott Hotel

Property: Frankfurt Marriott Hotel
Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Frankfurt
#12 Green Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#15 Romantic Hotel in Frankfurt
#15 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
Official Description (provided by the hotel):
The Frankfurt Marriott Hotel is located opposite the Frankfurt Fair and Exhibition Center. It is one the leading meeting, conference and convention hotels in the area of Frankfurt, Germany. Get a good night's rest when staying in our inviting guest rooms and suites with plush pillowtop mattresses, crisp linens and fluffy pillows. Plan your next weekend getaway at our Frankfurt hotel! ... more   less 
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott

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