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“Business stay okay”

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Maritim Hotel Frankfurt / Main
Ranked #85 of 269 Hotels in Frankfurt
GreenLeadersSilver level
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Business stay okay”
Reviewed 28 February 2014

Second visit. A nice hotel close to festhalle. Rooms are a good size, modern and clean. You have to pay for wifi but unfortunately it didn't reach my room (806) so I had to sit in the lobby to use it

Spent 4nights here on business and travel to Frankfurt once a month so have tried most hotels. On a par with the Hilton but at about half the price. Breakfast doesn't start until 6:30am so if you have early meetings you miss out. Perhaps a half hour earlier for the early birds? However, a very good choice of hot and cold food.

Staff friendly without being genuinely 'warm'. With one or two exceptions felt they were going through the motions. This was my impression first time and this visit confirmed it. Still as long as i can check in quickly and order a meal then I'm happy.

Room Tip: Avoid rooms too far from the central hub as you can't get a wifi signal. I reckon 800 to about...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, General Manager at Maritim Hotel Frankfurt / Main, responded to this review, 3 March 2014
First of all we would like to thank you for your positive and constructive feedback. Your comments are very important as they enable us to improve our service. We would like to inform you that we do offer our guests the possibility of getting a lunchbox with various snacks if you have to leave the hotel before we start with our breakfast. We would be happy to welcome you again in the future. Peter Berhörster, General Manager Maritim Hotel Frankfurt
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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English first
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 February 2014 via mobile

Firstly, it is a great location if you are attending the trade fair buildings. Thats the only good thing about this place. Rooms are outdated, even has old CRT tv's. Fixtures in the room were broken again, had to get someone in to fix a few things. Had exact same problem last year. Broadband is very expensive. Breakfast is outrageously expensive. Still allows smoking in the bar. If youre a non smoker, forget it. Service from check in to check out is non existant. Try to get the staff to say hello or even a smile is a challenge. If you plan to stay here for vacation, best to stay somewhere in the city as you are 15 euros by taxi to the main shopping area, and will easily find a much better hotel.

Stayed February 2014, travelled on business
Helpful?
Thank NoShoesNoProblem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, General Manager at Maritim Hotel Frankfurt / Main, responded to this review, 3 March 2014
Thank you so much for taking time to publish your experience at our hotel. We are very grateful for your feedback, as it is your suggestions and the knowledge of the impressions you gain during your stay with us, that help us to improve our standards. We feel sorry for your inconvenience and regret that we have not lived up to your full expectations. I totally agree with you, that the internet service in the Maritim Hotel Frankfurt needs to be improved. However, due to the fact that this service is provided by an external company regrettably we have to accept the given information and prices. I would like to assure you that our company is working on a solution to provide a better service in the future.
Unfortunately we were not able to offer the service you expected from our front office staff. I like to ensure you that it is our sincere aim that our guests are offered the best service possible at all times. It would be our pleasure to welcome you once again and convince you of our services. Peter Berhörster, General Manager Maritim Hotel Frankfurt
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Travellers are raving about these Frankfurt hotels

The Netherlands
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 February 2014

Located next to the exhibition grounds this is the number one choice for fair visitors. It's a good hotel, not very special, but the rooms are spacious, excellent beds en great breakfast.
There is a nice bar, but we prefer the bar across the street in the Mariott hotel

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bestfoodnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, Geschäftsführer at Maritim Hotel Frankfurt / Main, responded to this review, 24 February 2014
Thank you very much for your positive feedback. We are happy to hear that you have had a pleasant time in our hotel. We were delighted to have you as our guest and we are looking forward to welcoming you again in the future. Peter Berhörster, General Manager Maritim Hotel Frankfurt
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Czestochowa, Poland
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 February 2014

No other is closer to the fairground. No need to take a coat as the hotel has a passage to the fair entrance. Spacious, clean room. Tea/coffee equipment. Small, old style TV set. In room WiFi NOT FREE!!! - the reason for 3 stars only. Expensive breakfast - 28 Euro (during Ambiente).
The short distance to the fairground is the main advantage.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacek Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, Geschäftsführer at Maritim Hotel Frankfurt / Main, responded to this review, 24 February 2014
Thank you for your positive Feedback. It was our pleasure to have you as our guest and we are happy that you were able to enjoy the benefits of our direct access to the exhibition centre. Our internet service is provided by an external company and therefore, regrettably, we have to accept the given information and prices. I would like to assure you that our company is working on a solution to provide a better service in the future.
We are looking forward to welcoming you again in the future. Peter Berhörster, General Manager Maritim Hotel Frankfurt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lyon
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 February 2014

Very disappointing hotel well situated in the entrance of Messe Fair with no services and old TV and poor internet services that are expensive .It is time to refurbish all equipments and update the standard of hotel.

  • Stayed January 2014, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinciLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, General Manager at Maritim Hotel Frankfurt / Main, responded to this review, 20 February 2014
Thank you so much for taking time to publish your experience at our hotel. We are very grateful for your feedback, as it is your suggestions and the knowledge of the impressions you gain during your stay with us, that help us to improve our standards. We feel sorry for your inconvenience and regret that we have not lived up to your full expectations. In this case we would like to inform you that our internet service is provided by an external company and regrettably we have to accept the given information and prices. I would like to assure you that our company is working on a solution to provide a better service in the future.
We would also inform you that renovation measures are initiated and in a few parts of the hotel already finished. In these rooms the TV sets are also substituted and exchanged. We would be happy to welcome you again in the future. Peter Berhörster, General Manager Maritim Hotel Frankfurt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macclesfield, United Kingdom
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 7 February 2014

For it's location, this could be an absolute gem of a hotel, but caters primarily for business users and exhibitor visitors to Messe. It is tired and dated, with the carpet in my bedroom, threadbare in places. Bathroom was poor. No free wifi, which is a huge issue when other (and better quality) hotels in the area offer this. Queuing in the business hub, to check emails is not my idea of fun!

The bar is extremely expensive and still allows smoking. So a quiet drink before retiring for the evening, also means your wallet is fleeced and you leave smelly and needing a shower before bed.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, General Manager at Maritim Hotel Frankfurt / Main, responded to this review, 11 February 2014
Thank you very much for your feedback. We feel sorry for your inconvenience and regret that we have not lived up to your expectations. Our internet service is provided by an external company. Regrettably we have to accept the given information and prices. I would like to assure you that our company is working on a solution to provide a better service in the future.
In our LifeStyle Bar we offer our guests every night live music and show entertainment of selected artists. Due to our entertainers, our bar is very popular in Frankfurt. The LifeStyle Bar is also the only public area in the hotel where the guests are allowed to smoke. Alternatively our staff will also serve cocktails and drinks in our comfortable lobby, which is a non smoking area. It would be our pleasure to welcome you once again and convince you of our services. Peter Berhörster, General Manager Maritim Hotel Frankfurt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 January 2014

I stayed here for one night in Jan 2014 thanks as my flight to US got cancelled and it was my first trip to Frankfurt.


Neat and good place to stay. However, not happy with Internet. Hotel charging extra for internet.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shankar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaritimFrankfurt, General Manager at Maritim Hotel Frankfurt / Main, responded to this review, 13 January 2014
Thank you for your positive Feedback. It was our pleasure to have you as our guest. Our internet service is provided by an external company and therefore, regrettably, we have to accept the given information and prices. I would like to assure you that our company is working on a solution to provide a better service in the future.
We are looking forward to welcoming you again in the future. Peter Berhörster, General Manager Maritim Hotel Frankfurt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maritim Hotel Frankfurt / Main

Property: Maritim Hotel Frankfurt / Main
Address: Theodor-Heuss-Allee 3, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Frankfurt
#11 Spa Hotel in Frankfurt
#54 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Maritim Hotel Frankfurt / Main 4*
Number of rooms: 542
Official Description (provided by the hotel):
This modern hotel awaits its guests, located centrally at the trade fair, just a few paces from the Festhalle and the Trade Fair Tower. Business travellers value the good connections to the railways, road and airport. Delegates to the trade fair and conferences can walk up directly from their room to the Congress Centre Frankfurt and to the adjoining trade fair halls. City travellers can take short paths leading to the Römer, the museum bank and several other sights worth seeing. ... more   less 
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Also Known As:
Maritim Hotel Frankfurt Main

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