I really enjoyed my stay at excelsior. The staff respected the do not disturb sign and the beds were very comfortable.I think that for the price paid, it came with many amenities like free breakfast and free minibar and free internet and printer. My TV wasnt working and they fixed it immediately which was nice. The staff was pretty helpful but the wait staff were a little rude. instead of letting me sit at a clean table, the server insisted that I eat at a dirty one. No doubt it made her clean up job easier, but not exactly the best service. Overall I was very pleased with this hotel.
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- Also Known As:
- Excelsior Hotel Frankfurt