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“Free minibar!”
Review of Hotel Excelsior

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Hotel Excelsior
Ranked #63 of 271 Hotels in Frankfurt
Reviewed 12 January 2010

I really enjoyed my stay at excelsior. The staff respected the do not disturb sign and the beds were very comfortable.I think that for the price paid, it came with many amenities like free breakfast and free minibar and free internet and printer. My TV wasnt working and they fixed it immediately which was nice. The staff was pretty helpful but the wait staff were a little rude. instead of letting me sit at a clean table, the server insisted that I eat at a dirty one. No doubt it made her clean up job easier, but not exactly the best service. Overall I was very pleased with this hotel.

  • Stayed: January 2010, travelled solo
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1  Thank Ihearttraveljapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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602 - 608 of 1,542 reviews

Reviewed 6 January 2010

A friend and I stayed at this hotel for a few nights. The hotel is located right next to the train station. That made it very easy to take the underground train or buses to anywhere we wanted to go in the city. The beds are comfortable, but I would say that the hotel is probably long overdue for some updating. Wi-fi worked in the rooms (most of the time) and was free. They also had a business center for checking emails. The biggest surprise was the free mini bar - yes, that's right - FREE. Beer, cola and water - all free! An American-style breakfast was also included. I don't think they serve lunch or dinner and there isn't much around in the neighborhood other than the train station. Probably the biggest pain was having to store your own bags in their basement closet when you checked out - oh, and the extremely slow elevator. Otherwise, not a bad place to stay if you're looking for value and convenience.

  • Stayed: November 2009, travelled with friends
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Thank amalee206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2010

Located just across the street from the train station, safe area. Good for single woman traveler - single room has twin bed, is tiny and somewhat worn but has good, hot shower and offers TV with CNN and MSNBC. Room and hotel is clean and quiet. Rooms have a free mini bar. Unique door locks and handles are not intuitive. Affordable at 55 Euro/night.

  • Stayed: December 2009, travelled solo
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Thank TravelBren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2009

Me and my wife stayed here for 2 nights in november. The hotel is clean room was good, breakfast was really good and everything was included on rate (Free internet in room, free mini bar, free breakfast, free cake in the lobby)
Perfect location 20 meters from frankfurt HBF. Friendly staff.
Highly recomended!

  • Stayed: November 2009, travelled on business
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Thank MPPK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2009

I stayed here for two nights with my Wife to visit the Christmas Market. I was a little worried due to the hotel's location but it was perfectly safe. There are a few sex shops in the area, but nothing that is in your face.

Check in was quick and efficient and our room was on the 5th Floor. As other reviewers have pointed out, there is a definite knack to using the door tags! Our room was very comfortable and cleaned to a good standard. The free mini bar was welcome and the breakfast selection was very good. There is a secure left luggage room which came in handy. A quick walk away is O'Reillys Irish Bar that does good food.

  • Stayed: December 2009, travelled as a couple
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Thank MattfromLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2009

I stayed here twice as a walk-in traveler. This hotel has the tremendous advantage of being a few steps from Frankfurt's Central Railway Station, the "Hauptbahnhof". And on days when there is no event, no trade fair etc. one can apparently get great deals. They have a free mini-bar, free ironing service for one item of clothing, free Internet. The rooms are not huge, but certainly adequate.

The breakfast (included) is just fine, better than the breakfast served at several of the Express by Holiday Inns in Germany. There are enough dining options close by.

The views from the hotel are not great, but then that's how it is next to a railway station.

Oh, and there's a taxi rank right outside the hotel.

  • Stayed: October 2009, travelled on business
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Thank constro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2009

Me, my wife and our 21 year old daughter stayed here for one night. We flew into Frankfurt Airport and caught the train to the main train station. We walked out of the station and there in front of us was the Hotel - it is in a very convenient location.We only arrived around 10.00pm so it was great to be greeted by a friendly person at the desk and to have complimentary drinks from the bar fridge.The Hotel was clean, comfortable beds,free internet,good shower, a nice breakfast and cake/coffee etc available throughout the day. GREAT value! Highly recommended for a stopover. Served our purpose very well. (Do the city sightseeing tour by bus- only takes one hour for cost of 15 Euro)

  • Stayed: November 2009, travelled with family
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Thank Vonhagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Excelsior

Address: Mannheimer Str. 7 - 9, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#27 Best Value Hotel in Frankfurt
#28 Family Hotel in Frankfurt
Price Range: £47 - £258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Excelsior Hotel Frankfurt

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