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“An overnight”
Review of Alexander am Zoo

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Alexander am Zoo
Ranked #60 of 269 Hotels in Frankfurt
Certificate of Excellence
London, United Kingdom
Level Contributor
384 reviews
270 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
“An overnight”
Reviewed 3 September 2007

Moderately priced hotel in east Frankfort. Close to the u-bahn in a residential area. Seemed safe apart from two crackheads in the subway station (literally). Two stops into central town.
The rooms were a good size and there was a very good bathroom. Breakfasts were great.
One major drawback - the garage was terrible. I found it almost impossible to park in their cramped grage and ended up seriously damaging my hire car which cost me a lot of money.
Also there are no decent local restaurants. They reccomended a local Italian which was a rip off with terrible food. My wife was ill from their salmon.

  • Liked — The rooms
  • Disliked — The dreadful garage
  • Stayed September 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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272 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
California
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 August 2007

I had to go abroad for business and found this gem on the Best Western website.

The price was very reasonable and the cleanliness of the hotel was very good! I had a single room with a queen bed and it was a good size considering that I spent 26 nights at this location. The hotel is located in a residential area of Frankfurt and the back entrance to the zoo is literally across the street. This hotel is about 200 meters to the U-Bahn (the German metro system). No hills to climb as you walk through this very clean and safe neighborhood. The closest metro stop is "Hasburgeralle" which is on the U-7 line. If your landing at Frankfurt International, and are adventurous, then ask how to take the metro system to this stop. A metro tip: If buying a single trip ticket then chose 50 when using the ticket machines - this allows you a single (one way) journey within the Frankfurt district.

The front desk staff were friendly and the housekeeping staff kept the room very tidy. The best feature of this hotel was the complimentary full breakfast. The daily offerings were: scrambled eggs; hard boiled eggs; bacon/sausage; three different juices; fresh coffee (as well as cappucino/lattes); meats, cheeses; yogurts; cereals and fresh delivered breads, rolls and croissants. The dining room is very big with fresh flowers and linen table cloths and the staff are very quick with the fresh coffee.

One thing to mention, the hotel does not offer complimentary toileteries or washcloths (as in the United States) but, this seems to be the standard in Europe. So, bring your own shampoo and lotion (and a washcloth). They do offer the basics: bath/hand towels and liquid soap. This hotel also had an in room hair-dryer as well as an electronic safe (complimentary). There is also a mini-bar where you can make your own purchases and keep in the small fridge. Also note, smoking is allowed in ALL hotels, restaurants and just everywhere in Europe. If smoke is an issue then be sure to ask for a non-smoking room; however, because smoking is allowed you will still smell a trace in your room.

Overall, a great experience and I would highly recommend this hotel to anyone looking for a quiet, clean location with a tremendous breakfast!

  • Liked — Cleanliness, quiet location and Fantastic Complimentary Breakfast
  • Disliked — N/A
  • Stayed July 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
5 Thank World_Traveler37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 April 2007

I was looking for reasonable accomodations in Frankfurt and realized that I could book this through some Air Canada points I had. I would have paid for this hotel anyways, had I not had the points because of its location and its reasonable price. The hotel was easy to find using maps given on travelocity or orbitz websites. We took the S-bahn to get there. We also got a Frankfurt two day pass that gave us half price zoo admission and unlimited transportation for 12 euro per person. (You could also use this for 1/2 price on other museums too we just ran out of time.) The zoo was literally two hundred metres from our hotel. We also asked the front desk person to help us find places to eat. She gave us directions and we walked a couple blocks through a really neat livable community to a street full of trendy restaurants with outdoor dining. My husband and I really enjoyed this hotel for its amenities and its lovely breakfast. We also thought the community nearby would be such a lovely place to live in, if we were ever to move to Frankfurt.

  • Liked — the great location in a neat community
  • Stayed April 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank hawaiiinaugust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyon
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 17 June 2006

Although on a map of Frankfurt the hotel does appear on the eastern edge of Central Frankfurt, U-Bahn lines u6 and u7 (after a transfer at Konstablewache) provide convenient access to the hotel. From the Zoo stop it can be a long walk if you have a lot of luggage, but if you take the u7 and get off one stop past the Zoo there is a smaller more conveniently located station there.

If you have business in the area of the Messe or need to get to the Hautbahnhopf early in the morning, a hotel more centrally located would be a much better bet, but as I was staying during the World Cup and desperately hoped to avoid the crowds, this hotel was the perfect choice, and fairly priced (about 125 EUR). I imagine that during low season you might be able to get even lower rates.

The hotel itself is (as previous reviews state) in a quiet neighborhood, with a supermarket located nearby (good for stocking up on fruits, rations, water, beer), as well as a fantastic Italian restaurant whose food is excellent and prices reasonable (7-10 EUR each). The zoo is a little bit pricey (8 EUR) but a possible destination if you are travelling with children.

The room I stayed in appeared to have been recently renovated, but it was a terrific room, much larger than the one in another Best Western hotel where I stayed at in Frankfurt. Huge king-sized bed, large TV, a mini-bar, large writing desk, comfortable chairs and large windows, air conditioning (this can be crucial in the summertime), a larger shower and bath area with two sinks. An ideal hotel for couples or families. Also, hangers, fluffy towels, rubber ducky (placed on the towels each night, for decoration only), and in-house electronic safe. Very excellent cost-performance.

Staff there are helpful and friendly. Be sure to ask for the Hotel Gast Card on there if you want to buy a two-day pass for the Frankfurt U/S-Bahn transport network, a steal at only 7,40 EUR. At the front desk you can also read English newspapers (Wall Street Journal, Herald-Tribune.)

Strongly recommend this hotel.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LyonZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergamo, Italy
Level Contributor
129 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 26 May 2006

At almost 200 euro for a single room it's not really cheap, but it
was during a trade shows - and these are the prices in all the area.
Besides that, the hotel is nice and new. You get what you expect from
a 4 star Best Western hotel. The hotel is just 150mt from the underground and anyway not more than 20 minutes on foot from the city center.
Contrary to my experience in Germany, the staff is very kind and helpful
and they even let me check out in the afternoon at no extra cost.
Overall I will go back there for the next trade show.

  • Stayed May 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank bridgerobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 May 2006

We stayed at the Alexander am Zoo from May 8 to 11, 2006. When we arrived our room was not yet ready so the hotel upgraded us to the Alexander suite at no extra charge. The room was essentially a very tastefully decorated top-floor 1-bedroom apartment with hardwood floors, two bathrooms,a full dining area, a fully equipped kitchen, and a private sundeck. We could not have been more pleased with our stay. The staff at the front desk was very kind and helpful, the included breakfast was excellent, and the location was fine (on a nice quite residential street next to the zoo). The hotel is a pleasant 15-minute walk to the Zeil or a 300m stroll to the Zoo underground station. At 106 Euros/night, the hotel was not cheap but given the hotel's location as well as our upgraded room and the Alexander's excellent staff, it is excellent value and we would highly reccomend the hotel.

Helpful?
5 Thank FarAndAway2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Offenbach, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 November 2005

After having stayed in various Hotels across Frankfurt I finally found my favorite one - the Best Western Alexander! It's hidden in a residential area but therefore extremely quiet - so I was able to sleep with an open window. The staff is very attentive, the rooms very clean and nicely furnished including a coffe maker. I can only recommend it to other women travellers!

  • Stayed October 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Hascheput66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexander am Zoo

Property: Alexander am Zoo
Address: Waldschmidtstr. 59-61, 60316 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Business Centre with Internet Access Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#36 Romantic Hotel in Frankfurt
#39 Luxury Hotel in Frankfurt
#47 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Alexander am Zoo 4*
Number of rooms: 66
Official Description (provided by the hotel):
The 4-star rated Hotel Alexander am Zoo features 66 air conditioned guest rooms and suites - some with kitchenette for extended stays. 2 Meeting rooms o the top floor with a roof terrace as well as an underground car park. The location near the Frankfurt Zoo in a quiet side street - the U-bahn U7 Habsburgerallee is 2 Minutes away. Many Restaurants are in the vicinity. ... more   less 
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Also Known As:
Alexander Am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt

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