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“Excellent location, great modern hotel”

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Hotel Hamburger Hof
Ranked #18 of 268 Hotels in Frankfurt
Certificate of Excellence
Avon, Ohio
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
“Excellent location, great modern hotel”
5 of 5 bubbles Reviewed 14 August 2013

My wife and I stayed at the Hotel Hamburger Hof for 4 days during a trip throughout Germany. We made day trips to multiple cities and locations from Frankfurt, and that was made very easy due to the Hotel Hamburger Hof's location. Pretty much everything was top notch at the hotel, here is a list of pros and cons:

Pros
- Very modern, updated decor from the second you walk in to your room.
- Bathroom was one of the best I've been in - completely modern, clean, uber-functional, and a monster walk-in shower (no tub).
- Superb location, as mentioned. Right next to the main train station, you just walk across the street and in. It may not be the most safe area at night in Frankfurt, but I never felt threatened.
- Despite the inner-city location, the rooms are very quiet, didn't seem to even be room-to-room noise.
- Breakfast was great, with even a hot choice (bacon, etc.), plenty of cold meats, cereals, pastries, fruits, you name it.
- Concierge and staff was great; any issues we had were quickly remedied and done so with courtesy.

Cons
- The elevator is not meant for luggage. Best to use the stairs for that - while rated for 5 persons, I wouldn't put more than three close friends on that elevator - *very* small.
- Room was smallish, but perfectly adequate and likely on par with other hotel room sizes throughout Europe/Germany.
- One of the complimentary bathroom amenities *not* included was skin lotion. Bring your own if you stay here.
- Large windows, but not much of a view, more of an air shaft so you get indirect light but good ventilation if necessary.
- A bit expensive, but I'd say it's worth it.
- Wifi is not free and is in fact ridiculously expensive - use the Starbucks in the train station next door for free access.

One tip - if you want the air conditioning to work, make sure the windows are closed. There's a connection to the A/C unit that prevents it from turning on if the windows are open. Makes perfect sense, just found out by accident!

I'd definitely recommend the Hotel Hamburger Hof to either pleasure or business travelers (assuming the costs work out) - it was a great place to stay and I'd stay here again in a heartbeat.

Room Tip: I stayed in room 304 - but as mentioned, the rooms are very soundproof, so you can't go too wron...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JB24003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
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English first
Hong Kong, China
Level Contributor
141 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

The hotel is next to Frankfurt rail station and subway. If you get out of the rail station at the north gate, you can avoid the red light district and arrive hotel with 2 minutes walk. The location is convenient but still close to red light district. I arrived Frankfurt on flight and then took on a train and then walked to the hotel. Please note that the hotel is small and its name is not obvious. It is the next to the InterCity hotel.

The room is very clean and modern. The size of room is comfortable and the room is air-conditioned. Staff are very very helpful and friendly.

There is a computer at the lobby that you can use to surf internet free of charge. There is no free wi-fi in the hotel. However, you can ask for a cable to connect your computer to surf internet.

The breakfast is nice and with much fruit. You may also have breakfast in rail station. There are many restaurants and shops in rail station.

However, the hotel requires EURO 5 deposit for borrowing an adapter.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bwkchang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, TX
Level Contributor
109 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 4 August 2013

With the train station right across the street and the airport reachable in 15 minutes from there, this is The Place to stay if you're passing through Frankfurt. The design of this hotel is modern without being cold--and our room was one of our favorites from a recent 2 1/2 week trip. The staff are nice; the breakfast is not especially memorable. The main selling point here are the fine rooms and the location, ideal for travelers. We'll be back.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wrb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 July 2013

Booked through their website. You get a discount if you pay full price in advance. Rooms are extremely clean and efficient, though rather small. Quick check-in and check-out. Extremely well located, not even 2 minutes walking distance from Frankfurt Main Station. Rooms are soundproof, so no noise can be heard from the pretty busy street and nearby trains. FYI, air condition only starts working not immediately but after about five minutes once you've plugged your room key into the AC slot. I was briefly afraid that air conditioning did not work until it finally worked out perfectly five minutes later.
The only drawback : the included breakfast was very limited in terms of variety (I can just assume that, because of the extreme heat in Frankfurt during my stay, some products could not be offered to avoid any premature spoiling) and coffee was average (not to say bad).
Finally, bed was rather soft, which I normally don't like, but I was so tired I didn't really care about it (for all I wanted was full functionning air conditioning).

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrenchOverseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 July 2013

This hotel was in a quiet road beside Frankfurt railway station. The room was a good size, comfortable bed and air con when hot. Staff were very pleasant and helpful. Nice breakfast room and good breakfast. In all good value, in a small hotel that was decorated in modern styling.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 708Sue_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 July 2013

We had 2 rooms - checking in Jul 18 and out Jul 20. Overall, hotel location was excellent. Room was clean. Checking in was a breeze and very pleasant experience with the front line staff including the staff who made the reservation with me and also provided directions for train from Frankfurt main to the hotel. Breakfast was ok and the server was friendly too.
Only suggestion is to include WIFI. Overall - very good and will stay again at this hotel.

Stayed July 2013, travelled with family
Helpful?
1 Thank sim02alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NSW
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 19 July 2013

We chose this hotel after reading reviews on Trip Advisor and were pleased with the choice. It is directly across the road from the main station and therefore easy for discarding luggage before heading off to explore.
The staff at reception were friendly and helpful and were able to provide information about travel around, the sights of the city and restaurants.
The rooms were very clean which is very important and they were big enough without being huge. The air conditioning also worked well. Our "double bed" was just two singles pushed together but I don't think that is unusual for Europe and they were very comfortable.
The breakfast was nice and the breakfast staff were very attentive.
Although next time I would prefer to stay in Wiesbaden, this is no way an indictment upon the hotel, just a personal choice of city and if I did stay in Frankfurt I would not hesitate to stay at this hotel again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KLR63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hamburger Hof

Property: Hotel Hamburger Hof
Address: Poststr. 10-12, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#10 Family Hotel in Frankfurt
#10 Romantic Hotel in Frankfurt
#17 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Hamburger Hof 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hamburger Hof Frankfurt

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