I needed to be near Frankfurt's main rail station, so Tourist Hotel was the perfect fit. The room was spacious and clean. I had made reservations for 2 separate dates, 1 day when I arrived in Germany and 1 day when I was departing Germany. A month prior to my travel I cancelled my reservation for the last day in Germany with an internet agent. She took care of it by forwarding the cancellation to the Mr.
Gill, the owner of the hotel. However, my credit card statement showed that I was charged for 1 night when I had cancelled the room reservation. I contacted the internet agent (I had saved my confirmations) and she informed Mr. Gill for the refund. I have yet to receive a credit. And two months have passed already. I will never again deal with Tourist Hotel.
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- Also Known As:
- Frankfurt Tourist