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“Bad service - Hot room”

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Motel Plus Frankfurt am Main
Ranked #163 of 269 Hotels in Frankfurt
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158 reviews from our community

Traveller rating
    18
    49
    57
    18
    16
See reviews for
17
32
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81
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vienna, Austria
Level 6 Contributor
141 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 August 2014

I stayed there for 4 nights in July 2014.

Pros
+ Excellent breakfast with wide range of foods including warm food (Rice/fried fish etc.)
+ Staffs were friendly
+ Rooms had all basic facilities including hair dryer, iron, fan etc.

Cons
- Rooms were really warm
- At 3rd floor, wifi doesn't work well
- Breakfast price was too high

I would recommend it

Room Tip: For Wifi, take a room at 2nd floor
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank mmsbd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level 5 Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 August 2014

A simple hotel in a good location adjacent to one of the biggest shopping malls in Frankfurt. But what it makes poor is the absence of any air conditioning or ventilation (opening windows doesn't help, if it is hot outside) and the unwillingness of the staff to help with small things: the TV was not tuned and (at 6:20pm), no-one was able to fix it that day anymore. WLAN did work with my wife, but not with me.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Guilherme T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Frankfurt hotels

Nantes, France
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2014

location is actually nice in that mall with swimming pool, fitness (hotels gives entrance tickets with rebate) and the shopping but the acces to the hotel is not that easy as not indicated from outside. Moreover parking cannot be paid with credit card. Otherwise the breakfast is perfect! they did pancakes on demand, there was japanise food and employees very nice.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Lily F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dusseldorf, Germany
Level 6 Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 May 2014

Having been added around December 2013 to the Mercure listings of Accor Hotels, the hotel showed the same decorations and standards as its predecessor the Courtyard Hotel. The staff were motivated to help me make my stay a comfortable one. In the winter months this hotel is recommendable because it is next to the Titus Thermen. Furthermore, being in the Nordwestzentrum you can go shopping till your feet fall off!

Room Tip: Go for a top floor
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tototronic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel Plus Frankfurt am Main

Property: Motel Plus Frankfurt am Main
Address: Walter-Moeller-Platz 2, 60439 Frankfurt, Hesse, Germany (Formerly Mercure Frankfurt Nordwestzentrum)
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #163 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Motel Plus Frankfurt am Main 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
Situated in the north of the Rhine-Main metropolis is the Motel Plus Frankfurt, a 3-Star hotel. It is incorporated in the popular Nordwestzentrum, a shopping mall that attracts visitors from the entire region. You can reach the city center quickly by taking the subway and bus. All 93 rooms have free Wi-Fi for your stay. Our conference room is available for you for business and private events. Thanks to the optimal connections to the freeways you can arrive comfortably with the car. Breakfast and bar: For the perfect start in your day and relaxing moments around the clock: Every morning you have 4 hours to enjoy all the food of our extensive breakfast buffet and at our lobby bar you are welcome 24 hours! Breakfast Take your time for an extensive breakfast in the morning: You can enjoy it from 6:30 to 11:00 o'clock and try all dainties of our various breakfast buffets. Bar Open nonstop for you, at all times, on every day of the year. Relax in our lobby bar with a chill beer or a drink, start your day with a cup of coffee or have a snack - whenever you wish. Business In the 3-star Motel Plus Frankfurt you can optimally prepare for your business appointment - in your room with desk and free Wi-Fi, or in the business corner with free on-line PC, office uses and printer. For the journey to your appointment you take the underground by which you reach the city fast and comfortably. At Hauptwache you can change in the subway.After a busy day you can relax in your comfortable room, or you visit the Titus-Thermen. They offer you various swimming pools with sauna and a fitness studio in the Nordwestzentrum. And if your meeting is longer than expected: Our bar has open 24 hours and serves tasty snacks and drinks to you any time. ... more   less 
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Also Known As:
Courtyard Frankfurt Nordwestzentrum Hotel Frankfurt
Courtyard Frankfurt Nordwest Zentrum
Frankfurt Courtyard

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