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“Average hotel, food OK”

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H4 Hotel Frankfurt-Messe
Ranked #83 of 269 Hotels in Frankfurt
Northampton, United Kingdom
Level 4 Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Average hotel, food OK”
Reviewed 4 August 2014 via mobile

Used as an overnight before an early flight from Frankfurt - not too far but not a straightforward route from this hotel. OK for 1 night stay but would not have wanted to stay longer. Room acceptable, light and airy, with balcony. Toiletries were of poor quality and towels were thin. One of the smallest showers cubicles I've ever used. Too few lifts for this large hotel ending up with excessive waiting times.
Reception had no-one manning it in the morning upon checkout with a 'back in 5 minutes' notice placed. However by the time the staff had returned there was a good queue of guests waiting. Staff generally friendly though and bar food was good. Free WiFi was also good in both public areas and room.

Stayed August 2014
Helpful?
Thank Brightside66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 5 August 2014
Dear Guest,

thank you for taking the time to complete a review of your recent stay here at the Ramada Hotel Frankfurt Messe. I would like to offer my sincerest apologies for any inconveniences caused to you during your stay with us. I can assure you that this inconveniences will not happen again. I hope that we can welcoming you back in our hotel soon.

Kind regards

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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556 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kennewick, Washington
Level 4 Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2014

Had the opportunity to stay at this hotel recently with my family, we were in Frankfurt for a convention. The hotel itself is very clean, nice rooms, super quiet! The staff went above and beyond to accommodate us, extremely helpful and kind. Most of the staff speaks English and were helpful with bus routes etc. Excellent breakfast and coffee as well=) Would definitely recommend.

Room Tip: Worth a taxi ride to Atschels bier garten and also Zum Baren!
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Shelleyinwashington6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 5 August 2014
Dear Shelley,

thank you very much for your recent stay and your guest feedback. We highly appreciate that you take the time to complete our survey and enjoyed you stay at our hotel. It will be a pleasure for me to pass your feedback to our Team. Thank you for this motivation.
We will looking forward to welcoming you back in our hotel soon.

Kind regards

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, TX
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 August 2014 via mobile

This is a great property if you need a quick overnight hotel by the Frankfurt airport. The shuttle was quick to drop off and pick up and was complimentary. Room was basic but clean and the area is wooded and very quiet.

Check in and check out were both efficient and the staff was very friendly.

Only downside of the visit was the satellite television wasn't working, but wifi was good and fast so I had my tablet to keep me occupied.

Stayed August 2014, travelled solo
Helpful?
1 Thank ronno1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 5 August 2014
Dear Ronno,

thank you for taking the time to complete a review of your recent stay here at the Ramada Hotel Frankfurt Messe. I would like to offer my sincerest apologies for the inconvenience with the TV. I already informed our executive engineer about your feedback. I can assure you that this inconveniences will not happen again. Once again thank you for your feedback and I hope that we can welcoming you back in our hotel soon.

Yours sincerely

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 6 Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 August 2014

We chose this Ramada Hotel because was close to Frankfurt Airport. We were in transit from Czech Republic to the USA and we would be only one night. The choice was excellent. How we were driving was very easy to reach the hotel which is right near Highway 5.
The check in was quick and within minutes we were accommodated in room 607. As was later I chose to dinner in the hotel's own restaurant. We ordered a Schnitzel with fries which was a delight. Very good option!
The room was a good size for for two people. The shower was nice however a little tight because of the curtain.
Many international channels and also Germans channels in the 32 "TV. Unfortunately we left the hotel before 6:00 AM and we can not enjoy the breakfast that was included in the rate.
Very good option for one night!!

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Leo Zeno V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 5 August 2014
Dear Guests,

thank you very much for your recent stay and your guest feedback. We highly appreciate that you take the time to complete our survey and enjoyed you stay at our hotel.
We will looking forward to welcoming you back in our hotel soon.

Kind regards

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, FL
Level 6 Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 1 August 2014 via mobile

We really enjoyed our stay here. We were sharing the hotel with a full house of Americans & they were kind enough to put out a cooler full of ice for us! Germans do not understand our love of ice cubes, but the gesture was kind.

The room was very clean, spacious, & comfortable. The bedding was strange: 1 large pillow, 1 small pillow, 1 small comforter, 1 odd-sized comforter & none of them fit the bed well. The a/c wasn’t very cool. Those are really minor complaints & didn’t bother our trip in any way. The staff was EXCELLENT & very kind. The location is great if you like being away from it all, but close enough to get there in a few minutes. Easy taxi service. Easy bus service (to the tram or S-Bahn) & it was right off the Autobahn. There was a room safe large enough for tablets & decent closet space.

There was one female staff member at the front desk in the evenings with dark hair that was especially awesome. She was extremely helpful & I wish I would have noted her name. She went above & beyond to make our stay great.

I’m sure the a/c issue was because it was extremely hot during our trip. The weird bedding was just strange, not horrible.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Poncho1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 5 August 2014
Dear Poncho,

thank you very much for having chosen our hotel and thank you for taking the time for this detailed assessment. It´s very important for us to get the opinion and comments our guests, since it will help us to maintain the standard of the hotel and its quality of service. It will be a pleasure for me to pass your feedback to our Team. I already informed our executive engineer about your feedback with the a/c. Thank you again for your feedback. We will looking forward to welcoming you back in our hotel soon.

Yours sincerely

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Netherlands
Level 6 Contributor
182 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 30 July 2014

We stayed 1 night. The hotel is fair. The room is very good, the view was poor, we saw a flat roof with balconies. The bed is great. The floors of the lobby are very sticky. Breakfast is good, but diner is bad. The tomato soup have not seen a tomato, but is a boullon with a little bit raviolli. It was not tasty. The main course was not too bad, but did not have much flavor. The prices are very high for what you get. We do not want to eat here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank DroomDecor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 31 July 2014
Dear Guest,

thank you for taking the time to complete a review of your recent stay here at the Ramada Hotel Frankfurt Messe. It´s very important for us to get the opinion and comments our guests, since it will help us to maintain the standard of the hotel and its quality of service. I would like to offer my sincerest apologies for any inconveniences caused to you during your stay with us. I can assure you that this inconveniences will not happen again. I hope that we can welcoming you back in our hotel soon.

Kind regards

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 July 2014 via mobile

My sister along with our uncle and aunt came as part of the Jehovah's witnesses international convention in Frankfurt! We chose this hotel due to the proximity to the airport and to te commerce bank arena where the convention took place! I loved it so much, the staff were friendly and the rooms are very clean! The beds are comfortable! The breakfast was so good, the fresh croissants were so good. The had bikes for sale and the place was surrounded by a forest...rent a bike and take it on the path inside the forest, very relaxing. The bar and restaurant were very good as well. Although the bar service was slow, the food was great, just have a bit of patients. Warning, if u order a pepperoni pizza...this is not ur typical red meat like we have in Pizza Hut or dominos...pepperoni pizza is pizza with green chiles so make sure u say pepperoni sausage or salami pizza or you are in for a surprise. All in all this place is awesome, definitely will come again!!

Stayed July 2014
Helpful?
1 Thank pris-diaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAMADA-Team, Leiter Gästebetreuung at H4 Hotel Frankfurt-Messe, responded to this review, 31 July 2014
Dear Guests,

thank you very much for your recent stay and your guest feedback. We highly appreciate that you take the time to complete our survey and enjoyed your stay at our hotel. It will be a pleasure for me to pass your feedback to our Team. Thank you for this motivation.
We will looking forward to welcoming you back in our hotel soon.

Yours sincerely

Daniel Mayer
F&B Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H4 Hotel Frankfurt-Messe

Property: H4 Hotel Frankfurt-Messe
Address: Oeserstr. 180, 65933 Frankfurt, Hesse, Germany (Formerly Ramada Frankfurt Messe)
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — H4 Hotel Frankfurt-Messe 4*
Number of rooms: 236
Official Description (provided by the hotel):
Our hotel is in a peaceful location in the middle of a wooded area. Due to the convenient location and direct motorway connection, the airport, the Frankfurt city centre, as well as the nearby cities of Niederrad and Eschborn are within easy reach.The Frankfurt Exhibition Centre is at a distance of only 2 km. The railway station is only 6 km away, and the next bus stop is at a mere 200-metre distance. ... more   less 
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Also Known As:
Courtyard Frankfurt Messe
Frankfurt Courtyard

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