Hotel is tired, old and not very well kept. The room was spacious, but the fittings were old and not well maintained and the carpet could really do with a replacement. The bed was not particularly comfortable and similarly to many business hotels in Germany, instead of one double there were two singles combined, which essentially means you have to sleep on a single bed or over the gap. The biggest issue though was the internet connection which was not working and which they failed to sort out even though I notified them. For a business hotel, this is unacceptable!
On the positive side, location is very convenient (right next to the train station), price is reasonable and the minibar is free. Moreover, the staff were all friendly and pleasant.
Overall I would have given it three stars (average) were it not for the lack of working internet connection and the fact that on the other side of the station there are hotels which are just as reasonably priced but are in much better repair and more recently renovated (e.g. InterCity).
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- Also Known As:
- Frankfurt Monopol Hotel
- Monopol Hotel Frankfurt