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The Westin Grand Frankfurt
Ranked #28 of 268 Hotels in Frankfurt
Certificate of Excellence
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Was a great deal”
5 of 5 bubbles Reviewed 4 September 2013 via mobile

We were lucky enough to find a great deal for our stay at westin , a nice luxurious hotel , rooms are extra clean , proffesional nice staff , excellent room service , beds are so comfortable , minutes walk to shopping area , simply great !

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rana_naguib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear “rana_naguib”,

What a great summary of your stay at the Westin Grand Frankfurt and here is our big thank you for sharing your high recommendation for us and with Tripadvisor.

It makes us very happy that you are pleased with our services, and that you fully enjoyed your stay with.

Looking forward to welcoming you soon again.

Best regards,
Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,313 reviews from our community

Traveller rating
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    49
    27
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

Probably one of the best hotels I have stayed in. The rooms are well sized. The ambiance is good. The bar is excellent and the ability of the head bar man to create cocktails to match the moment is top notch. I've stayed many times for business and pleasure and have never been disappointed

  • Stayed October 2012, travelled solo
    • Value
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Helpful?
1 Thank rdf_northolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear rdf_northolt,

This is a fantastic compliment – what else can say than a big THANK YOU for your amazingly kind and empowering words. This will certainly create new motivation for the entire team.

Your feedback shows that the Westin concept is being more than accepted and as you mentioned the cocktails in our trendy GrandSeven bar are top-notch . We were very pleased to read your outstanding recommendation.

I will be very happy to welcoming you back on your next visit to Frankfurt.

With best regards,
Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

Stayed for a night at Westin Frankfurt. It is easily accessed at the end of the street "Zeil" or by S/U-Bahn. I ran 12 km on a running track in the nice fitness room which was visited by app. 5 other guests.

Room Tip: My room seemed to have a fixed temperature which was somewhat cold. However I had an additional swea...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Swede_it_is
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear “Swede-it-is”,

Thank you for making us happy and of course for having taken a moment of your time to reflect on your experiences.

Looking forward to welcoming you soon again!

All the best from Frankfurt,

Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 September 2013

My whole frame of mind changed upon entering the foyer of this hotel. Opulent without being ostentatious, fantastic staff, very nice room at a location 2 minutes walk from Frankurt's main shopping mall. Having booked this room via a online agency at a very attractive rate I was happy to take the offered upgrade at 70 euros a day which granted the two of us a more spacious room and access to the VIP lounge which provided a cooked breakfast, tea,cofee,beer,wine,soft drinks and light meals (very tasty) all day until 22:00!!! On the Friday we had a very tasty "business" luch for 9.90 euros per person which also offered a glass of wine or beer, we chose water. On the Saturday we again had lunch, again a very nice meal, however considerably more expensive and I was staggered to find that the same bottle of water now cost me 9.00 euros!!! The only downside to the four nights we spent there. All in all a most pleasant experince that I would not hesitate to repeat or to recommend!!! Congratulations to the management and the staff!

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Ansis49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear Ansis49,

What a delight reading your kind summary of your stay. Thank you for making us happy and of course for having taken a moment of your time to reflect on your experiences.

A big thank you for this highly motivating compliment, which we will share with the entire team.
We are pleased that you liked our very special business lunch offer for 9,90 € which is only served from Monday to Friday.

Looking forward to welcoming you soon again!

All the best from Frankfurt

Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

Great location for a hotel - very central - close to the Zeil shopping street and the U-bahn entrance. The rooms extremely spacious - loved the chocolate on arrival. Good restaurant and vibey bar area. Room service menu really good. Staff extremely helpful and check-in / out was done very quickly. Was the last hotel on my trip and it was great! Would recommend you offer free wifi throughout the hotel and rooms

  • Stayed March 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Lina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear Lina N,

Thank you for your kind summary and motivating compliments.
We do appreciate them a lot and hope to welcome you back soon at the Westin Grand Frankfurt!

All the best,
Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
154 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 23 August 2013

During our last stop for our Europe Trip, we decide to stay in this hotel and it was truly a great experience for us. First, the room was spacious compare to all the accommodation we stayed during our Europe trip. Once we arrived, we were greeted by friendly staff in the lobby and the reception. They did a free upgrade for us on the room and recommended us the nearby restaurants which is just within walking distance from the hotel. Clean, strategic location and friendly staff make us feel very comfortable on our short stay in Frankfurt, German

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edwintcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear EdwinTCG,

What a nice summary of your stay at the Westin Grand Frankfurt and here is our big thank you for sharing your high recommendation for us with Tripadvisor.

It makes us quite happy that you are pleased with our services, and that you appreciated so much our assistance.

I hope you will soon make another trip to Frankfurt. We look forward to seeing you again in the near future.

Many greetings to Kuala Lumpur and to the Petronas Towers
Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 22 August 2013

Westin brand doesn't disappoint-and this hotel is no exception. Just steps from the Zeil pedestrian shopping street, the U-bahn entrance, and with a helpful staff...you can't go wrong.

The ground-floor restaurant had inventive seasonal offerings...and you must go to the bar and seek out Fatih. He's an excellent bartender and superb "host" while you're sitting at his bar.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshleyB63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review, 12 September 2013
Dear AshelyB63,

What a delight reading your kind summary of your stay. Thank you for making us happy and of course for having taken a moment of your time to reflect on your experiences.

A big thank you for this highly motivating compliment for Fatih Akerdem, our bartender. He indeed is a jewel for us. It will be our pleasure to welcoming you back soon at The Westin Grand Frankfurt.

All the best from Frankfurt
Heiko Buchta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Grand Frankfurt

Property: The Westin Grand Frankfurt
Address: Konrad-Adenauer-Str. 7, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
#22 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Official Description (provided by the hotel):
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin

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