We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location for Transit is Ideal”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Sheraton Frankfurt Airport Hotel & Conference Center
Ranked #33 of 271 Hotels in Frankfurt
Reviewed 17 June 2012

The hotel is perfect when transiting thru Frankfurt Airport. It's right in the airport. Rooms are newly renovated. Make sure to choose the towers section rather than the older part.

Stayed: June 2012, travelled as a couple
Thank baci2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 18 June 2012

Dear baci2003,

Thank you very much for staying at our hotel.

I am happy to read that you recommend our Towers section. Our Club and Tower rooms are furnished with modern amenities, have a large desk and a comfortable easy chair to sit back and relax in, W-LAN reception and a high-speed Internet connection to help you work as efficiently as possible. I am glad you could enjoy one of those rooms.

Thank you for choosing Sheraton! We hope you will consider staying with us again.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (4,039)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,391 - 2,397 of 4,039 reviews

Reviewed 15 June 2012

While visiting Frankfurt on business, we stayed here and used their facilities for our meetings. The service and staff were terrific. Friendly, accommodating, and very helpful.
My room was comfortable and immaculately clean.

The meeting facilities were excellent, comfortable and well provisioned. Our coffee and lunch break refreshments arrived in a timely and inconspicuous fashion.
The proximity to the rail lines, bus routes, and airport made getting everywhere we needed to go a breeze. You really can’t argue with that kind of convenience.

Really the only reason I have not given the Sheraton a perfect score is because:

1) They are still charging for Wi-Fi

2) Our host had specifically made arrangements for us to check in early. When we arrived, we ended up sitting around for about four hours before we were able to check in.

That said, I hope to stay here again the next time I visit Frankfurt!

Room Tip: Don't expect much in the way of views.
See more room tips
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BigIrishGod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 18 June 2012

Dear BigIrishGod,

Thank you very much for your review and for recommending our conference & meeting facilities. We are happy about your report that shows that you enjoyed your business trip.

Being an airport hotel located at the Frankfurt International Airport, we cannot guarantee an early check-in before noon. We always try our best to provide guests with a room prior the normal check-in time. Normally it works, but due to the limited availability we were not able to provide you with a room upon your arrival. We apologize for the inconveniences caused.

We hope to see you soon again.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2012

We start every European adventure with the inevitable flight to Frankfurt, which is always made better by a stay at this hotel. They seem to renovate it every year, as it always feels brand-new. The hotel is huge but that doesn't affect the service- check-in and check-out is always incredibly fast, even when entire tour groups seem to be in front of you in line. The rooms are stylish, the bathrooms large and bright, and everything is always perfectly clean. We've had both room service as well as light snacks and drinks at the bar, and both have been good. The bar actually had a good selection of heavier appetizers and plenty of interesting beers, which is a nice way to say goodbye to Germany or wherever you've been traveling. The hotel is a quick and easy indoor walk from the airport terminal and baggage claim and makes starting and ending a trip stress-free. It's also adjacent to the train station. There isn't a better place to stay near FRA.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VTtoTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 15 June 2012

Dear VTtoTX,

What a nice review you wrote! We are delighted by your kindness, thank you very much! Our hotel has indeed undergone various huge renovations and has changed from a rather plushy interior to a light, modern and friendly place to stay.

We hope to welcome you again and look forward to seeing you.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2012

I stay in this hotel frequently because of its location and how simple it makes life while traveling through Frankfurt. The actual hotel is attached to the Frankfurt Int'l Hotel and the Rail/Subway Station. This simple feature makes it one of the best.

Once you gather your baggage and walk over to the hotel (which is a little confusing if you've never done it before) you enter a very large lobby area that leads you to all areas of the hotel. There are multiple towers and I prefer the new towel only because the Member Lounge is in that tower.

Check in and Check out takes a little longer than usual even when the lobby isn't too busy, otherwise the reception desk staff is very helpful. The rooms are average size for europe but a little dated and worn. The staff is very helpful if there is even a minor issue with the room. Since I travel for business, the rooms are just fine.
They do charge for Internet but you can use free Wifi (limited) in the lobby area.
Its worth paying a little extra to get breakfast included in your rate. They offer a really nice buffet with great selections to satisfy your taste. There are 2 bars on the Lobby Level (Lemons and Limes) that offer 2 ambiances and there is an enjoyable restaurant on the lower conference level.
The beauty of the hotel is that you can get off your flight, check into your room to drop your things, and jump on the train into town or wherever your going. It seems like the next closest hotel is 25 minutes by taxi or a few train stops away. In either case, your dropping euros to get there.

Room Tip: Most rooms are the same (even on SPG floors) but if your going to have access to the lounge, then st...
See more room tips
  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NoahTrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 15 June 2012

Dear NoahTrop,

Many thanks for stopping by at our hotel so frequently. It was a real pleasure to read your comment. The only thing that puzzles me is that you gave us a rather average score in points although your review tells a completely different story. But, anyway, we are glad that you had a pleasant stay at our hotel.

We hope you will soon visit our hotel again.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2012

Pros: Big quiet Bedrooms with Comfy beds
Cons: Long check in & check out queues, rubbish threadbare bath towels,

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LJ_Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 15 June 2012

Dear LJ_Surrey,

Thank you very much for your feedback on TripAdvisor.

I am happy to read that you liked our Sheraton Sweet Sleeper bed. This bed is especially designed to eliminate uncomfortable pressure points that cause tossing and turning. I personally know that you can easily recover from a long flight, an intense workout or just from a hectic day.

We offer very soft and thick bath towels in all rooms - that`s why I am surprised to read your comment. I will follow up with our Housekeeping team to see what caused your inconvenience.

We would be delighted to see you soon again.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2012

I wasn't sure at a conference at an airport hotel would be great. But this place is excellent.

Good sized clean well furnished rooms. Great tv channels for international use.

Most of all the staff were a credit. Attentive, friendly and would do anything for you.

Bar was great, restaurant and breakfast excellent, room service the same.

Only negative, would have loved to have a pool.

Stayed: June 2012, travelled on business
Thank MattP_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 14 June 2012

Dear MattP_UK,

Thank you very much for your review and for recommending our conference facilities. With 60 flexible function rooms, including our conference centre and SkyLoft, we are one of the top event hotels in Europe. We can cater for events for as many as 1,200 people, transforming functions and corporate events into extra special occasions with style and innovation. I am glad to see that you could enjoy your business stay at our hotel.

We would be happy to see you soon again.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2012

I have stayed at this hotel before - I will avoid it it future and not return
The room is OK - nothing special but OK
Reception and the Bar is a weakness - too many Trainee's at Reception, and a lack of communication between colleagues. The bar is a joke if you expect to be served, the bar staff ignored me when we were seated at a table - we waited and waited and waited.
Finally we were forced to stand up and go to the bar in person - where bar staff (who were not busy with other clients) continued to ignore guests. A challenge to spend money and get a drink.
The Wifi is a complete rip-off nearly Euros 60 to have Wifi in your room for 3 days !

  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank John013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 14 June 2012

Dear John013,

Thank you very much for your feedback.

If you like, please contact me at sascha.konter(at)sheraton.com to let me know more about your experiences. It strikes me weird that my staff should have ignored you and other guests. I am very interested to get more details.

Thank you very much and kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Frankfurt
0.1 mi away
Hilton Frankfurt Airport Hotel
0.1 mi away
Hilton Garden Inn Frankfurt Airport
0.9 mi away
Steigenberger Airport Hotel Frankfurt
Show Prices
Show Prices
Show Prices
0.9 mi away
MEININGER Hotel Frankfurt/Main Airport
0.9 mi away
Holiday Inn Frankfurt Airport
Holiday Inn Frankfurt Airport
#38 of 271 in Frankfurt
181 reviews
1.2 mi away
NH Frankfurt Airport
NH Frankfurt Airport
#1 of 8 in Kelsterbach
1,475 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Frankfurt Airport Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Frankfurt
#23 Business Hotel in Frankfurt
#25 Luxury Hotel in Frankfurt
#43 Romantic Hotel in Frankfurt
Price Range: £19 - £296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Official Description (provided by the hotel):
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Southall Travel, Agoda, Hotels.com, Ctrip TA, Ebookers, HotelsClick, getaroom.com, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Sheraton Frankfurt Airport Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing