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“Fantastic Hotel”

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Steigenberger Frankfurter Hof
Ranked #20 of 268 Hotels in Frankfurt
GreenLeadersGold level
Houston, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic Hotel”
5 of 5 bubbles Reviewed 4 June 2013

Impeccable location, service, and amenities. I had to tinker with my reservation in the days before my arrival and the reservation agents were exceptionally helpful and responsive on email. I understand it's regarded by some as an old-fashioned Frankfurt hotel, I found the rooms to be fairly modern and well appointed. The gym is small, but serviceable. Although I take a dim view of hotel restaurants, the casual restaurant, Oscar's, was excellent. The cigar bar adjacent to the front entrance is a nice touch as well. I agree with another review that the pay-for WiFi is a little off-putting but, to me, the fault is minor as the Steigenberger is far from alone in this regard.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrewCHouston_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear AndrewCHouston_Texas,

Thank you for your kind review. The whole team and I are happy to read that you have liked the Steigenberger Frankfurter Hof and enjoyed your visit at our restaurant Oscar*s.

I am happy to let you know that since last year WIFI is complimentary for all our guests. We look forward to welcoming you back soon!

Best regards,

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,809 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago, Illinois
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 June 2013 via mobile

This hotel is located at a very convenient location in the city. All major attractions are nearby and so is the main train station. The U line station is right outside the door. The rooms are good, but nothing out of the ordinary, the elevators are so slow however. Breakfast was good, the internet is not free, however it was fast from my room. The view from my room was not that good. Bed was comfortable and the staff was friendly and helpful.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 143travel83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear 143travel83,

Thank you for your posting on this site. Your feedback is much appreciated and I am happy to let you know that by now WIFI is complimentary for all our guests. We look forward to welcoming you back soon!

Best regards,

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 29 May 2013

Our newly refurbished room was outstanding.
The bed pillows so comfortable, and the best shower I've e era even or experienced.
The staff were charming and helpful, we were given foot sightseeing hints,and encouraged to watch the soccer final in Oscars Restaurant..fabulous food wine and lots of fun.

Room Tip: Ask if it has been refurbished. I am not sure about a swimming pool
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear Debbie C,

Thank you for posting on this site. Your feedback is much appreciated and the whole team and I are happy that you enjoyed your stay at Steigenberger Frankfurter Hof. I will gladly pass on your compliments to our team.

We all hope that you will be returning soon.

Until then I remain with kind regards

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge ON
Level Contributor
134 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 28 May 2013

What a fantastic experience to stay at the Steigenberger. It is centrally located to the "town center" so there is lots to see and do in the immediate area. From the moment you walk into the lofty lobby, to the arrival at your room, the ambiance of that of a stately, refined property. The rooms have been recently rennovated and they are definitely first rate! The bathrooms have heated floors and towel racks and the most luxurious soaker tub which is separate from the shower. The shower is very high tech with multi coloured lights and an automated water heat control - wonderful!! The beds are very comfortable and pristine. All in all a wonderful experience!

Room Tip: Ask for one of the renovated rooms
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marilyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear CambridgeONMjw,

Reading your review about the Steigenberger Frankfurter Hof as your best hotel makes us proud and we sincerely thank you for this beautiful feedback.

Looking forward to your return I remain.

With kind regards

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 23 May 2013 via mobile

Went on a trip in Feb to Europe. This hotel is ideally located rooms are good. What I liked most is the smokers wing itself is different. The staff were cordial and helpful. Enjoyed their breakfast spread. It was simply amazing. Plus since it is in the main area in 5 to 7 mins we could reach the shopping area and some good restaurants.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Splash0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear Splash0509,

Thank you for your kind review. The whole team and I are happy to know that you enjoyed your stay at the Steigenberger Frankfurter Hof.

Looking forward to your return I remain.

With kind regards

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 May 2013

Wonderful helpful staff to great you, help with luggage and park your car. It is in a great location for seeing the main sights as we were just "laying over" in Frankfurt before our road trip through Germany. We had an excellent meal in the hotel. The room was spacious and well decorated. It boasted a luxurious bath with many very modern amenities. When I return to Germany, I am staying here again.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bink_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear bink_79,

Thank you for posting on this site. Your feedback is much appreciated and we look forward to welcoming you back soon.

With kind regards

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 May 2013

Stayed here recently for 1 week on a business trip. This hotel has an exceptional warmth about it. The front desk staff are wonderful. Both welcoming and very helpful. Rooms are very comfortable. The breakfasts are phenomonal and Oscars restaurant has first class cuisine. The bar in this hotel is a wonderfully relaxing place to unwind after a busy day. Lots of old world charm and character. The new day spa is superb.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SooperTrooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moritz_Klein, Leiter Öffentlichkeitsarbeit at Steigenberger Frankfurter Hof, responded to this review, 16 April 2015
Dear bink_79,

Thank you for your kind review! The whole team and I are happy to know that you have liked the Steigenberger Frankfurter Hof and we all hope that you will be returning soon.

Until then I remain with best regards

Sabrina Würfel
E-Commerce Manager
Steigenberger Frankfurter Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Steigenberger Frankfurter Hof

Property: Steigenberger Frankfurter Hof
Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#16 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
Official Description (provided by the hotel):
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 
Reservation Options:
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt

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