Let me begin by saying that I am writing this whilst I am still in your room, 260.
When I first entered, I thought this is a hotel I can refer to my friends. Unfortunately this place is the very first time that I had such bad feeling.
When I first arrived, i cannot believe that there are remains of food from the previous guest. Literally there were opened foodstuff. I called the front desk at 7.10pm to inform them and no one came until 7.30pm. The lady who came thought the food were mine. I have to tell her that I checked in only an hour ago... baffled but offering little reasoning, she said it might be because the previous guest might have put out a 'do not disturb' sign. I found that extremely disturbing.
By writing this, I hope the management will be able to address this point. I will be reporting this to my company and will advise the striking out of this hotel from our preferred list.
- Official Description (provided by the hotel):
- Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more less
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- Also Known As:
- Steigenberger Frankfurter Hof Frankfurt
- Steigenberger Frankfurter Hof Hotel Frankfurt