I stayed at this hotel for 5 long days. Let me start with the positives: The shower is strong, the room is clean and the staff is (mostly) friendly. I booked a room on the “executive” floor with a king size bed, free Internet, free mini-bar and (I assumed) with breakfast for a substantial sum of 300 EUR (approx. $400 or more) per night. When I checked in I was given a room with a little bed and told I had no free Internet etc. It was only after I produced my written reservation confirmation they moved me to a different room with a “king size” bed, which is just two beds pulled together. The room was quite tiny and furnished with something they got from East Germany in the 70s or earlier. Shabby, worn out plastic covered junk. The “free” mini-bar contained a little box of chips, 2 inedible snacks, 4 beers, couple juices and soft drinks. No wine, no liquor etc. Every morning I went for breakfast, assuming it was included in the $400/night price. I would give the cashier my room number, but it was only on the 3rd morning the waitress asked me to sign a bill. When I inquired why, she told me I had NO free breakfast (remember, I’m paying more than $400/night for a lousy room), which fact was consequently confirmed by the reception manager when I went there to complain. So they charged me for 3 breakfasts at 24 EUR (more than 30 bucks each). There is more to it. They claim to be close to the exhibition grounds. It must be some little exhibition place because this hotel is 25 EUR by taxi or an hour by public transport from the main Trade Fair grounds, which I attended. Considering how much I travel, I cannot imagine why I made this bad choice. I always trusted Sheraton. No more.
- Official Description (provided by the hotel):
- The centrally located Sheraton Frankfurt Congress Hotel is set in greenery and has 396 modern rooms, swimming pool, sauna, 2 restaurants, a bar and 14 conference rooms. The rooms and suites feature elegant furniture in warm colours and fine fabrics, thus creating a very pleasant atmosphere.Well-being at its best awaits you in our spacious spa landscape. Switch off during an intensive workout on modern equipment in our newly designed Sheraton Fitness. Swim some laps in our generously sized pool. Leave everything behind and simply relax - either in our Finnish sauna or in the steam bath. We will be glad to arrange a time for you. Discover the numerous jogging paths in the municipal forest right on the doorstep or play to your heart's content on an 18-hole golf course in the adjacent golf club. Pamper yourself with a nice massage at the end. Smokers can enjoy a drink in the elegant Davidoff Lounge. And during summer time it is "Biergarten"time in the Sheraton Frankfurt Congress Hotel.Let us spoil you with international and Bavarian a la carte specialties in our 2 elegant restaurants. Afterwards you are directly whisked to the bar and lounge 44 where you can sip a drink or a cocktail in a cosy atmosphere.Our nice summer terrace and the 14 banquet rooms are perfect for conferences and can seat up to 500 people. Set right by the town forest in the Frankfurt district of Niederrad, the hotel has a very good access to the motorway, the town centre and the international airport.The specially designed communal lounge area features contemporary technology like multiple Internet-enabled workstations with WLAN and laptop connectivity plus printing services. Comfortable seating, a plasma television, refreshments, magazines and games create an welcoming ambience.This meeting point is a cosy place for busy travellers! Parking available for a fee. ... more less
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- Also Known As:
- Sheraton Frankfurt
- Frankfurt Sheraton