We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The hotel close to FRA that really helps”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Steigenberger Airport Hotel
Ranked #26 of 268 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
Morrisville, North Carolina
1 review
“The hotel close to FRA that really helps”
5 of 5 bubbles Reviewed 11 July 2012

Looking for a reasonable airport hotel at Frankfurt airport I selected the one with the typical German name Steigenberger - sounds kind of alpine to me. Getting there I realized - this is not just a decent place, this is the very special airport hotel I am looking for! It did help me to travel nicely.

The shuttles are frequent and well organized - as if still at the Arrivals gate the sign Reception pops up in front of you. Everything in the Steigenberger was flawless - the naturally friendly, helpful and fast working staff, the rooms, the equipment, restaurants and bar. And everything one needs for a reasonable price in a hotel before the trip next morning - relax and sleep in full comfort, enjoy once more excellent German food and drinks, be safe and in time - happens nicely and easily, with no rush or effort,

I would like to thank the staff for their good work and care. Next time I stop at Frankfurt I know where is my place to spend the night. Probably it will work well for a business meeting, too - here the city troubles can be avoided, and everyone continues by the own flight.

Boris, North Carolina

Room Tip: The rooms looking to the forest are more relaxing. And the rooms in the Executive tower are exceptio...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 12 July 2012
Dear Boris M;
Thank you for your great feedback and your positive review of the Steigenberger Airport Hotel Frankfurt on TripAdvisor .
I am very pleased that you felt so comfortable and our team was able to provide you with the service you expected. It is truly our goal to give our guests a feeling of wellbeing. We take care of everything while you are relaxed doing your work or other things.
We will be happy if you visit us again soon. Of course we also organize a perfect meeting or an extended business trip for you. A pleasure!
Meanwhile all the best and many greetings to North Carolina
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,957 reviews from our community

Traveller rating
    1,138
    1,135
    418
    159
    107
See reviews for
472
565
337
1,410
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Johannesburg
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 10 July 2012

Lufthansa deposited me in Frankfurt 3 hours late from Milan (a flight that the pilot managed to complete in 50 minutes) and, needless to say, my connecting flight to Johannesburg had left without me. I wasn't looking forward to a night in an "airport hotel", but was pleasantly surprised by the Steigenberger. Check in for a host of disgruntled and tired travelers was extremely efficient and the room was more than adequate with a decent bathroom and a good shower facility. Food, unsurprisingly, was a help yourself affair in a communal dining area, so I can't comment on the restaurant. Staff was friendly and helpful - traits that could, perhaps, be passed on to Lufthansa at the airport.

  • Stayed July 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willierJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 11 July 2012
Dear willierJohannesburg;
Thank you for your positive review of our hotel. We are grateful that you have taken the time for it and share your good experiences.
I am delighted that you were satisfied with our check-in handling, your room and our service and you recommended the Steigenberger Airport Hotel. It is important for my colleagues and me to get your feedback so we always know whether we can meet your expectations.
I look forward to your next visit, also happy if you choose our hotel for a "voluntary" stay when you come to Frankfurt.
All the best so far and best regards to Johannesburg
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germiston, South Africa
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 9 July 2012

I checked in at about 3.00am after Lufthansa cancelled a departure due to the new 11.00pm ban on departures from Frankfurt. I was given a beautiful room in the executive tower. It was new, modern, very large, clean and had everything one needed, including a Nespresso machine. The staff were extremely helpful and friendly and the shuttle service departs to the airport every 15 minutes. I would happily stay here again. Could happily have stayed a week

Room Tip: The Executive wing has great rooms.
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuperSpeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 10 July 2012
Dear SuperSpeed;
It is a great pleasure for me to read, that you have rated our hotel so positive. Thank you for that.
I'm glad you have chosen the Steigenberger Airport Hotel for your day stay up to your new departure. Thank you for your kind words about our executive area, our staff and the free 24 hours airport shuttle service.
If you come to Frankfurt the next time please visit us again, also for a week, we would be happy. We will be pleased to inspire you with our other highlights, such as three restaurants, pool, and the urban forest.
Kind regards to South Africa
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isla de Vieques, Puerto Rico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

I stayed here for two nights while on company business. The hotel was very clean, and the staff was friendly and courteous. I was a bit confused by the unfamiliar type of light switches. However, I was able to figure them out in a couple of minutes. Perhaps there could be a card in the room with instructions. The adjacent restaurant, Unterschweinstiege, was superb, as well as convenient.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Huespedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 10 July 2012
Dear Huespedes;
Thank you for your review on Trip Advisor and that you spent the time for it.
I am very pleased to read that you felt as well with us during your business stay. Thank you for your positive words about our staff and the cleanliness of our hotel.
I also thank you for your great feedback about our traditional restaurant Unterschweinstiege. It is a matter of fact that this is unique for an airport hotel. In particular, the summer terrace and the seasonal, regional dishes are popular with our guests.
Visit us again soon, also during a private trip. We are looking forward to it.
Greetings to New York
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 9 July 2012

I believe this is one of my rare last-minute reservation where I really got what I needed. Booked over the company's agency, I thought a hotel near the airport would be noisy and difficult to get to my meetings.

Neverhtless, late arrival at night makes this an excelent choice. Executive lounge room was spacious and I did not hear a single plane even if the hotel is literally at the airport surroundings. A/C was tricky to find and adjust, just close to the bed on an electronic panel.

Great restaurant and snack bar. Wide choice for breakfast, mine was supposed to be included, they insisted it wasn't so you have systematically to sign a bill, but it came out it WAS included and no additional charge was made.

Extremely friendly and available Staff, at least 4 people handling check-in and out at reception desk. Large amount of guests upon check-out but had not to wait more than 2 minutes.

Make sure to get the FREE Steigenberger shuttle, comes every 15 minutes (I was in T2), it would be a waste of time and money to use a taxi for a 3 minutes ride!

Room Tip: I was on 3rd floor of Executive Lounge, silence guaranteed.
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StylishBackpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airporthotelfra, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 1 August 2012
Dear StylishBackpacker;
Thank you for taking the time to provide reviewers on TripAdvisor your comments regarding your stay at the Steigenberger Airport Hotel Frankfurt.
We are glad you enjoyed our overall service, our executive tower and hotel amenities.
Most of our guests are repeatedly surprised by the price/performance ratio at our hotel. I am appreciate you enjoyed our free airport shuttle and our breakfast buffet.
I hope we can welcome you again soon at Steigenberger Airport Hotel.
Many greetings to Paris
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 8 July 2012 via mobile

I can only say nice things about this hotel. We arrived late and checked out early so I cannot comment on more than the highly efficient transport service to and from the hotel and airport and the modern, clean and comfortable rooms, but for an airport hotel not sure you need much more! Would definitely stay there again if i had a layover in Frankfurt.

Stayed July 2012, travelled with family
Helpful?
Thank Rachel22864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 9 July 2012
Dear Rachel22864;
Thank you for your positive evaluation of Steigenberger Airport Hotel on TripAdvisor. I am pleased that you took the time to write it.
Thank you also for your kind words about our free 24 hours express airport shuttle as well as our rooms at Frankfurt airport.
For your next visit I recommend you planning a few more days and making use of the diversity of our restaurants and our proximity to Frankfurt.
I am pleased when you visit our airport hotel again.
Kind regards,
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 July 2012

I have zero complaints about my stay at the Steigenberger Airport Hotel. I stayed here at the end of a busy holiday in Europe and was very happy with the experience. I booked via Expedia and got a great rate for a non-smoking room (large, clean, quiet) in the executive tower. I was dragging a lot of luggage and found it very easy to get from the Frankfurt train station to the airport. A free shuttle then picked me up at the airport and took me to the hotel. In the morning shuttles leave from the hotel every 15 minutes. It takes four minutes to get to your terminal. Makes travel easy. Also the hotel is on the edge of a large forest area and the hotel will give you a map showing well marked walking/running tracks if you fancy getting out and stretching your legs after a long day travelling.

Stayed June 2012, travelled solo
Helpful?
Thank TravelFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Steigenberger Airport Hotel, responded to this review, 9 July 2012
Dear TravelFB;
I am very pleased that you evaluated your stay at our airport hotel so positive on Tripadvisor. Thank you for this!
Our free 24 hours express airport shuttle is actually very appreciated by our guests. It runs every day around the clock, every 15 minutes between the hotel and the terminal 1. A second shuttle bus runs between the hotel and Terminal 2, in the same frequency.
I am happy that you visited the city forest and that you used our jogging map to explore the best path for you. The forest is ideal for cycling, hiking, walking or jogging. Every taste is catered for, and you get fresh air on top.
I am pleased if you visit us again soon at the Steigenberger Airport Hotel in Frankfurt.
Kind regards,
Tina Schmidt & Steigenberger Airport Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Frankfurt hotels
0.2 mi away
MEININGER Hotel Frankfurt/Main Airport
0.9 mi away
Sheraton Frankfurt Airport Hotel & Conference Center
0.8 mi away
Hilton Frankfurt Airport Hotel
Show Prices
Show Prices
Show Prices
0.9 mi away
Hilton Garden Inn Frankfurt Airport
0.2 mi away
Holiday Inn Frankfurt Airport
Holiday Inn Frankfurt Airport
#46 of 268 in Frankfurt
4.5 of 5 bubbles 71 reviews
0.3 mi away
Park Inn by Radisson Frankfurt Airport
Show Prices
Show Prices
Show Prices

Been to Steigenberger Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Steigenberger Airport Hotel

Property: Steigenberger Airport Hotel
Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Frankfurt
#5 Green Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Official Description (provided by the hotel):
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Steigenberger AG, Expedia, Booking.com, Travel Republic (UK), Hotels.com, Hotel.de, Ebookers, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Steigenberger Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing