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“Efficient, Clean, Convenient.”

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IntercityHotel Frankfurt Airport
Ranked #104 of 268 Hotels in Frankfurt
Fairfax Station, VA
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Efficient, Clean, Convenient.”
4 of 5 bubbles Reviewed 28 May 2014

I am currently staying at this hotel located close to the Frankfurt airport. I have been here for two days and depart tomorrow. My room was on the side close to the highway where you could watch the airplanes land. Below is a brief summary of my comments. In short, this is a decent, clean, no frills hotel. It is nicer than most airport hotels. It is somewhat isolated, but has small outdoor garden rooms with seating where you can get some fresh air. I understand that there is access to local transportation, but you have to cross a major highway to get to the station. I chose not to explore this time. Arrival - Shuttle transportation was timely and complimentary. Driver did not assist me with my luggage. Hotel Check in. Pretty easy. No issues with reservation. Was unable to use breakfast voucher that accompanied my conference registration as it was well after lunch when I arrived. Hotel was not flexible on adjusting my bill. Hotel. Reception area pretty open. Fresh apples and internet stations are complimentary. I did not see a printer. Hallways near rooms smell a bit closed. Elevator and stairway access to rooms easy to maneuver. There is no sundry shop so purchase plenty of snacks and beverages at the airport. There is a small store in the reception area that sells aromatherapy, cook ware and other odd items. There are vending machines and an ATM. Rooms. Small but adequate. Beds scandinavians style - low to grown with undersized duvet - no undersheets/top linen. No air conditioning, but fan was provided in my room. No iron or ironing board, but understand that they are available from the front desk. I spotted two electric tea pots and cups in hallway across from my room for use. Large commercial windows provide great sunlight and have room darkening curtains. There is a large window that can be opened two ways - from the top and side. I appreciated this very as it provided fresh air and adequate security. I left it vented all day and night despite the highway noise. There is a desk with adequate plugs and free wifi. Bring a three-pronged adapter for your US computer. Bathroom. Quite small with a step up inserted shower. The shower tiles could use some bleaching. I had shower shoes so no problem. One floor mat towel, hand towel and bath towel provided. No toiletries, shower caps, soaps, or wash clothes as is common in many European hotels. Hotel does have bath/hand wash that squeezes from containers at the sink and in the shower. My bathroom had a slight odor, but I discussed it by keeping a small bottle of perfume opened during my stay. No formal closet, but there is an open clothes rack and a mirrored door with shelves for storage of shoes and clothing. There is a small refrigerator with beverages and counter space along the window sill. Staff. Staff at check-in were very matter of fact. The gentleman in the bar (Volk sp?) was extremely busy tending to close to 30 customers on Monday night. He was very efficient handling orders, beverages and meal service. Meals. Breakfast was delightful. Everything you could possibly want beside pancakes. Hot and cold dishes, fruits, cheese, yogurt, cereals, breads, meats, hot and cold beverages and more. They even provide plastic wrap so that you can make a sandwich to go. The conference meals and desserts were fabulous and much better than the hotel restaurant which was good. There was one gentleman named Schaeffer(sp?) who I saw handling the conference meals who worked very hard and was extremely pleasant. Overall, I would stay here again if I needed a place to stay and didn't mind staying close to the hotel and airport. Worth a stay.

Room Tip: Ask for room away from the highway and facing the court yard if you need some peace and quiet. Grab...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Finiky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 20 June 2014
Dear Finiky,

it is great to read that you liked being our guest. Thank you very much for your review and your great words about our staff. They will be very happy to hear about it.
For only €7.00 per person/stay our guests are invited to use our shuttle bus to get to the airport. With our FreeCityTicket which is included in your room price our guests can get to Frankfurt City very easy. Of course, the bus driver of the shuttle likes to help you with your luggage. Please do not hesitate to ask him.
Like you said, there are computers in our lobby which can be used from our guests. If you want to print something, please ask your reception staff. Of course, it is possible to print something for you.
Thank you very much for your great commendation about our daily food offer. We are very happy that you liked the variation. For the small snacks or drinks there are vending machines on each floor.
If you need anything else in your room like an iron or little sanitary article like soap etc. please do not hesitate to ask our Housekeepingteam.
Dear Finiky, we would be very happy if you visited us again one time. We are really looking forward.

Best regards

InterCityHotel Frankfurt Airport
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816 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Straszyn, Poland
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 26 May 2014 via mobile

Good choice to rest after or before flight to frankfurt airport. Hotel offers sshutlle from the airport. 7eur. Typical one night hotel. Nice gadget in batch - time counter build in sink to prevent you from spent too much time in batch :)

Stayed May 2014, travelled on business
Helpful?
Thank Tomasz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 4 June 2014
Dear Tomasz K,

thank you for giving a review about your stay in our house. It's nice to read that you liked being here.
Our guests pay € 7,00 one-time for using our shuttle bus unlimited for the time of their stay.
We really hope to see you soon at Frankfurt Airport.

Best wishes
InterCityHotel Frankfurt Airport
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Hyderabad, Andhra Pradesh, India
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

With the location advantage I enjoyed to stay in the hotel. The breakfast was excellent and staffs are amiable in nature. Rooms and toilets in the lounge are very neat and clean. Any guest without any hesitation can stay in this busy hotel.

Room Tip: Better to stay in the ground floor
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SChatterjee_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 20 May 2014
Dear SChatterjee_13,

thank you so much for writing this great review about your stay in our house at Frankfurt Airport.
We are very happy that you liked being here.
We would be even more happy if you visited us again very soon.
Best wishes

InterCityHotel Frankfurt Airport
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Macclesfield, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

very good hotel and is very convenient for travel. The main station is opposite the hotel. Taxis are close to take you to the old town and main shopping area at anytime. Rooms clean.
Staff friendly. Would recommend

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank munchen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 7 May 2014
Dear munchen1,

thank you for giving a review about your stay in an InterCityHotel.

Unfortunately, you wrote your comment to the InterCityHotel Frankfurt Airport but it seems that you actually meant the InterCityHotel Frankfurt.

We would be very happy if you tried our hotel at Frankfurt Airport, too.

Kind regards

InterCityHotel Frankfurt Airport
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New Delhi, India
Level Contributor
378 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

The hotel is highly centrally located. The main station is just opposite to the hotel. There is a good market and central area where one can spend the evenings, close to the hotel. All the major attractions are within walking distance. Nice place to stay.

Room Tip: Higher Floors have better view and less noisy
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 29 April 2014
Dear schroff,

thank you for writing a review about your stay in the InterCityHotel Frankfurt.

Unfortunately, we think you mistook InterCityHotel Frankfurt for InterCityHotel Frankfurt Airport.

It would be great if you tried our hotel at Frankfurt Airport, too.

Best wishes

InterCityHotel Frankfurt Airport
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Europe
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 13 April 2014

I would rather consider this hotel as a higher 3 star...

Long queue at 11 pm at the check-in desk, zero kindness and they put me in a smoking room without asking whether it would be ok with me..? The room was clean except the bin in the bathroom not been emptied from the previous guest and I can tell you it was disgusting.

I had missed my flight so received a €20 dinner voucher from LH but I could only use it for buffet dinner which neither looked nor tasted good.

Breakfast was OK and the bed was comfortable, that's all the positives I can say about this hotel.

Room Tip: reception puts you in a smoking room without letting you know so double-check this when you get your...
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Stayed April 2014, travelled on business
Helpful?
1 Thank Matilda8221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 17 April 2014
Dear Judit S,

thank you for giving a feedback about your stay in our house. We are very unhappy to hear that you were dissatisfied with our services.
We feel very sorry for all the circumstances you had during your stay. Did you contacted our Front Office team because of the bin and the smoking room? We really try to make every single guest happy. Of course, our colleagues would have given you a new room.
We always set a high quality standard on our buffets. We are sorry, that did not feel like that.
But we are happy to hear, that you liked our breakfast and also the comfort of our beds.

Best wishes

InterCityHotel Frankfurt Airport
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Jakarta, Indonesia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 7 April 2014

The Hotel was nice, it was clean, and located just beside Frankfurt Main Train Station, very nice location if you want to visit the Frankfurt Fair. Just a walk away from the fair, surrounded by small shops, restaurant.

Room Tip: My room is facing the alley, not so much view but it was very peacefull.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bl4ckb4r0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC474, Manager at IntercityHotel Frankfurt Airport, responded to this review, 8 April 2014
Dear bl4ckb4r0n,

thank you for writing a review about your stay.
We think you mistook InterCityHotel Frankfurt for InterCityHotel Frankfurt Airport.
It would be great if you also visited our hotel at Frankfurt Airport.

Best wishes

InterCityHotel Frankfurt Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IntercityHotel Frankfurt Airport

Property: IntercityHotel Frankfurt Airport
Address: Am Luftbrueckendenkmal 1, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#62 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — IntercityHotel Frankfurt Airport 4*
Number of rooms: 360
Official Description (provided by the hotel):
Start your holiday or business travel comfortably from Europe's second largest airport, or have a meeting in a relaxing atmosphere. The modern design and impressive facilities of the InterCityHotel Frankfurt Airport offer the perfect conditions. Ask at the front desk for the "FreeCityTicket" and enjoy local public transport for free throughout your stay, making it easy for you to explore Frankfurt at no extra travel costs. Efficient and successful meetings - the IntercityHotel Frankfurt Airport with 14 meeting rooms and two auditoriums with a capacity of up to 180 people offers the best solution for every meeting, conference or event. Natural daylight and air-conditioning go without saying, as well as high tech conference and communication equipment. Our attentive and individual service makes a substantial contribution to an atmosphere which will make your participants feel comfortable. For all IntercityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercityhotel Hotel Frankfurt

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