We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Airport Hotel - best in the area!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Frankfurt Airport Hotel
Ranked #13 of 270 Hotels in Frankfurt
Certificate of Excellence
Reviewed 29 December 2011

I was lucky to stay at the brand new Hilton Frankfurt Airport in Germany! WOW what an amazing place! When I walked into the lobby of the Hilton, I thought to myself this looks like a Hyatt. This hotel is upscale modern for sure, and is just impressive to look at. Hilton made a major investment here! The Sheraton should be very worried, and also get working on updating the rest of that hotel.

As I was a guest still in the opening days the hotel was not very full, and it was kind of strange to be the only guest in the Executive lounge.. The staff at this hotel are mostly very experienced Hilton staff from other Hiltons in Germany.

As a Diamond I was upgraded to an executive room, and granted access to the lounge.

The room was a good size not huge but not small, the bathroom was a very good size and modern. The shower head was removable but when mounted it was like a rain - shower. TV was HD and had many English stations from the UK, One downside was their was no A/V inputs for the TV so you can not play video from a personal device. At the desk they had both UK (220V) and US (110V) outlets that went with the German/EU style. The room is also very insulated from the sounds of the airport.

I had dinner at the Hilton Garden Inn next door, their restaurant is more of a modern American diner meets Europe with a show kitchen and Pizza oven. I had a pizza and beer it was very good. As a guest at the Hilton you can charge to the room at the HGI or the other way around.

This is hands down the best Airport Hilton I have been to yet.

Room Tip: Try to get a room the faces the new runway at FRA. You can see landing flights right outside your wi...
  • Stayed: December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank dcl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,274)
There are newer reviews for Hilton Frankfurt Airport Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,591 - 1,597 of 2,274 reviews

Reviewed 29 December 2011

Nice atrium, feeling and look quite similar to the downtown Frankfurt Hilton.

Room on North side looking out over Autobahn and forest. Room is a reasonable size, done in various shades of brown with a swirly pattern carpet straight out of the 60s. Bathroom has one of those oval sinks, sitting on top of the counter where the spout is too close to the (low) edge and water splashes behind the sink - another triumph of design over function.

The sound from the TV is piped into the bathroom at full volume and I could not find any way of turning it down or off.

The desk is the same as in most German Hiltons - a glass top with white dots. Has nobody told the room designers that some people like to use a mouse with their laptops and they don't work on glass surfaces.

Went to the bar for a drink and something to eat. Bar is open to the lobby / atrium. No other guests in the bar. The barmaid ignored me for over 10 minutes until I went up to the bar to get her attention. When she brought me a gin and tonic, there was no ice nor any lemon. If I wanted a lukewarm G&T I would have taken it from the minibar. Do they not teach their staff even the basics?

Check out was a mess. Two people behind the counter, one couple being served - they seemed to have a problem with their bill. Eventually, after standing around doing nothing for a few minutes, the girl behind the desk beckoned me forward. I asked to check out, at which she left the desk and went into the back room. After a further 3 or 4 minutes another member of staff came out and called me over to her desk. She did not know there was supposed to be someone attending me. She produced the bill which had a double charge for internet. How could I have used 2 x 24 hrs internet in a stay of 16 hrs?

BTW on checking my credit card account I noticed that, for my pre-paid rate, they had authorised the room charge twice. Also they have taken three separate authorisations for extras, totalling about 90 euros when the extras only came to 55 euros. I know all of this will be sorted out over the space of a few days, but it is indicative of the general level of incompetence I encountered. Why can't they just try and get it right?

Summary - incompetent staff and incompetent systems. This place must be put on the "avoid" list for a while at least. This place could be a good competitor for the Sheraton but until their staff and systems are improved I will stick to the Sheraton or might try the Steigenberger, which is substantially cheaper.

  • Stayed: December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Brum_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2011

I had the honour of being one of the first guests checking in at the Hilton Frankfurt Airport. Easy to access by any means of transport and located in a building with a one-of-a-kind design: The Squaire. I booked the room because I had to catch an early flight in the morning and I was most surprised by one thing: you have trains riding beneath you, cars rushing on the highway next to you, and jumbo-jets taking off and landing over your head. What was so surprising? I did not hear ONE thing apart from the gentle breeze of the A/C! The rooms are spacious and comfortable with all amenities I needed, not to mention the excellent quality of the bed - I had a great sleep and was relaxed on the next day! The breakfast at the "Rise" restaurant offers you a generous choice of something for every kind of consumer; with the day starting so good I did not bother the long security queue at the airport itself:) So whether you want to hold a meeting or event at a unique location (the "Globe" ballroom is right next to the elevators and the restaurant) or sleep in a splendid and comfortable room before a long flight or a tough business day - the Hilton Frankfurt Airport is definitely the proper place for that!

Room Tip: Invest a little more in an Executive Room to enjoy the highest meaning of comfort and luxury and the...
  • Stayed: December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: November 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank W685QJkarins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 3 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank PocketMonsterAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 1 week ago
Google Translation

  • Stayed: August 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 1 week ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: August 2017, travelled with family
Thank やま子
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 1 week ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Frankfurt
Steigenberger Airport Hotel
#30 of 270 in Frankfurt
3,391 reviews
Show Prices
Show Prices
Show Prices
NH Frankfurt Airport
#1 of 8 in Kelsterbach
1,452 reviews
Sachsenhausen-Nord
Villa Kennedy
Villa Kennedy
#1 of 270 in Frankfurt
1,369 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Frankfurt Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Frankfurt Airport Hotel

Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 270 Hotels in Frankfurt
Price Range: £91 - £412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Agoda, Hotels.com, Odigeo, 5viajes2012 S.L., Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your Hilton Frankfurt Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing