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“Peaceful oasis at Frankfurt Airport”

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Hilton Frankfurt Airport Hotel
Ranked #12 of 270 Hotels in Frankfurt
Certificate of Excellence
Reviewed 11 August 2012

Stayed one night on layover on our way home to Virginia. 10 minute walk from baggage claim area. Easy access to trains into Frankfurt or Mainz, 15 minute journey. Rooms were high end and extremely quiet. Very comfortable beds. Slept great. Excellent breakfast.

Stayed: August 2012, travelled as a couple
Thank Blueridgegeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 20 August 2012

Dear Blueridgegeo,
Thank you for your outstanding review of Hilton Frankfurt Airport.
We certainly look forward to welcome you back soon!
Best regards,
Ch. Muller

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Reviews (2,274)
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1,505 - 1,511 of 2,274 reviews

Reviewed 8 August 2012

After having stayed at the nearby Sheraton Airport hotel, I decided to give this hotel a shot last month. I was on my way back to the US and needed a place to rest for the night.

The hotel is very easy to get to from the terminal building. The property is rather new and both the lobby and the room were excellent. Check-in was quick and uneventful (which is a good thing). My room was on the 9th floor and considering the proximity to the airport and a train station, the room was very quiet.

There are a number of restaurants in and around the hotel. With the terminal close by, it took me less than 20 minutes to reach the gate after checking out.

I'd definitely stay here again.

  • Stayed: July 2012, travelled on business
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Thank kmrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 20 August 2012

Dear kmrau,
Thank you very much for your great review of Hilton Frankfurt Airport. It is great to see that you will definitely visit us again!
I can assure you that our team is definitely looking forward to make your stay a great experience again, you are very welcome kmrau!
Warm regards,
Ch. Muller

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Reviewed 6 August 2012

Frankfurt airport is the biggest and busiest in Germany - all you want is to reach your hotel simply without too much fuss - but it seems that this is not , yet , the case with Hilton . After a few questions though you are in the right direction and enter a super - modern , glistening , new hotel proud of being a Hilton

  • Stayed: August 2012, travelled with family
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Thank Andrei F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 20 August 2012

Dear zinio,
Thank you very much for posting your nice comments regarding your recent stay at Hilton Frankfurt Airport on Tripadvisor.
We are indeed proud of being a Hilton and we certainly look forward to welcome you back.
Thank you once again.
Best regards,
Ch. Muller

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Reviewed 3 August 2012

Great hotel, great rooms. We had a very good night sleep afeter long trip. Very comfortable. we stayed here for one night as we leave the next day. Recomended 100%. From here you can catch a train to town if you have the time.

  • Stayed: August 2012, travelled with family
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1  Thank msavdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 August 2012

Dear msavdie,
Thank you very much for posting a great review regarding your recent stay at the Hilton Frankfurt Airport.
We surely like your recommendation and look forward to your return visit!
Best regards,
Ch. Muller

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Reviewed 2 August 2012

Brand new Hilton that we just had to try out before flying back to the USA on vacation. Wonderful lobby, quick and friendly service, the room is very well appointed, but small, but for two people it is just fine, sound proof glass, you don't hear the cars or planes. Nice firm mattress and large bed, nice sheets and covers, bathroom very clean all over, the lounge chair is great as well as the view over the autobahn and the approaching planes. We had a nice view right behind the "Hilton" logo and could see Frankfurt in the distance. Interior is very modern and intresting to just look around. We did not use the Restaurant but saw that the prices were very high! Walked over to the diner and shopping area of the SQUAIRE and had dinner (Could right a whole new review just on this amazing city within the oblong bubble). OVERALL: Much better vaule than that old nasty Sheraton, park your car in holiday parking and take the transport over to the airport, stay the night and than the next morning get on your flight refreshed and ready to go!

Room Tip: Ask for higher floor facing the autobahn! Do not get a inward facing room, really, who wants to lo...
  • Stayed: July 2012, travelled as a couple
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Thank Traveurcpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 August 2012

Dear Traveurcpl,
Thank you very much for your excellent feedback on your stay at Hilton Frankfurt Airport.
We are happy you found a new hotel to stay ahead of any next day flights out of Frankfurt and certainly look forward to welcome you back soon.
As you probably know we opened only at the end of 2011 so the hotel is brand new with the latest design features and technology.
Traveurcpl, since you live so close by, please also feel welcome to visit our restaurant RISE for some lunch or dinner when you are close to the aiport, you are always welcome!
Best regards,
Ch. Muller

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Reviewed 28 July 2012

Just so surprised that all the calls from room was unavailable EXCEPT room service & morning call!!
Arrived at hotel around 6pm. Very clean and big room made me feel comfortable. When I was about to go out for grab some dinner, realized that my door lock key doesn’t work automatically from outside. Tried call reception to change the room tho no one picks up except the room service. Actually all the calls I made to several numbers on service menu, same automated phone system was playing.
I seriously wonder how people will call for emergency from your room even only calls to serve meals are available. Compared with the price and brand name, this hotel was one of the worst service ever I should say.

  • Stayed: July 2012, travelled solo
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1  Thank ('a')703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 August 2012

Dear ('a')703,
Thank you for posting your review on Tripadvisor.
I am truly sorry to hear that you did not enjoy your recent stay at our hotel. I can assure you that your experience is indeed a very rare one, as we have 24 hour internal coverage of calls from the guestrooms.
('a')703, we do hope that we have the opportunity to show you our true level of service on a future occassion.
Thank you once again for your feedback.
Best regards,
Ch. Muller

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Reviewed 28 July 2012

It's great to have some competition to the Sheraton at the Airport which is expensive and dated. This hotel is well appointed with good beds and is quiet. The new office shopping complex has a grocery store and restaurants (on the other end). Enjoyed my stay. But the second time I wanted to stay here I arrived at nearly noon and there was not a single room ready for check in even though I had specified early check in. If you are like many who after arriving from an over night US flight in the morning want to get some sleep, beware you may be in for a long wait. To the manager: please get housekeeping to get some rooms ready for people who arrive before 2pm! There must be some rooms empty by noon - it's just a matter of co-ordination. After all it's an airport hotel and people arrive at all times and often want to get to sleep asap.

  • Stayed: July 2012, travelled with family
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1  Thank phdtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 August 2012

Dear phdtravel,
Thank you very much for posting your great review of the Hilton Frankfurt Airport.
The beds are from Serta, very comfortbale indeed. We believe that offering an excellent night sleep is an absolute basic requirement, for this you need a great bed, great linen and a very quiet, dark room ideally.
Since I noticed that you are from NY, I believe you are even able to purchase the Serta beds via our website in the USA.
Although rare phdtravel, we have indeed had some instances where an early check has not been available due to a large city wide event taking place. In general early check in possibilities are plenty though.
phdtravel, we certainly look forward to welcome you back in the near future, thank you once again for your nice comments on the Hilton Frankfurt Airport!
Best regards,
Ch. Muller

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Additional Information about Hilton Frankfurt Airport Hotel

Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 270 Hotels in Frankfurt
Price Range: £90 - £397 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
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