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“Very modern and convenient - pack a sandwich”

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Hilton Frankfurt Airport Hotel
Ranked #11 of 269 Hotels in Frankfurt
Certificate of Excellence
Johannesburg, South Africa
Level 6 Contributor
96 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Very modern and convenient - pack a sandwich”
Reviewed 28 March 2013

Just one night due to an early flight out of FRA. Like others mentioned the hotel is a little tricky to find and it is a bit of a walk depending on where in the airport you need to be. Better signage would do wonders. The place itself is very new, super stylish and modern. Not really my style as I find it too cold but it does look impressive. Check in very professional and friendly. The room was small, but well appointed with all the latest gadgets. Sound insulation was fantastic and I didn't find the ventilation too loud at all. Only complaint are the prices for food and Wifi. Clearly this is not a budget hotel and I was happy to pay for the convenience, but 30 Euros for something like a Wiener Schnitzel is just wrong. Ordered a glass of red wine at the bar and was pretty impressed with the 15 Euro price tag. Wifi was also very expensive. Suggest you get a German sim card for connectivity, bring your own food or take a stroll to some airport restaurants then this is a good place to stay.

  • Stayed March 2013, travelled on business
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Helpful?
2 Thank Africa_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 2 April 2013
Dear Africa_Travels,

Thank you for taking the time to write a review on Tripadvisor. We truly appreciate your feedback about your recent stay at the Hilton and are happy to see that overall you are satisfied with our facilities and staff members. The sound-proofing is indeed exceptional, and certainly of great importance at this unique location.

We hope you will stay with us again in the near future Africa_Travels!

All the best,

Christiane K
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Houston, Texas
Level 4 Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 March 2013

I had a late-ish arrival and early departure from Frankfurt airport so booked this hotel, largely because it's the only hotel you can see (or at least that I saw) in the immediate vicinity of the airport on google maps. There is also a Sheraton and Hilton Garden Inn.

It is indeed a short walk from the terminal - it's closest to the A gates part of the airport. As noted elsewhere, aim for the Squaire and it's about a 5 minute walk, maybe longer if you have a lot of baggage to cart around with you.

The hotel is pretty much what you would expect of a Hilton, high quality rooms which are spacious and friendly, efficient staff. I really have no major criticism except (and this is typical of many of my reviews) the cost of the internet. Again, the charge clearly targets businessmen and those on expenses, but it costs too much to access the internet in this hotel.

For early flights, the airport is typically efficient so you can cut things somewhat finer than you might at other airports. It took me about 10 minutes to get from the hotel to my gate in the A section.

  • Stayed March 2013, travelled on business
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Helpful?
Thank sandersandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 28 March 2013
Thank you so much, sandersandrew, for your nice comments on Tripadvisor, especially those on the friendliness and efficiency of our team members! Great to see that you enjoyed your time at our hotel.

It means a lot to us that you recommend the Hilton Frankfurt Airport to other travelers, many thanks for this!

We look forward to welcoming you back soon.

Happy Easter and all the best,
Christiane K
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Hohenfels, Bayern, Germany
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 March 2013

Located just above the train station, this hotel has the perfect location to the airport, especially for those with early flights the next morning. The main Terminal is a 5-10 minute walk and the bus stop for the secondary terminal is about a 5 minute walk.

There are plenty of restaurants near the hotel (in the trian station and outside of the airport's secure area) if you want to venture out.

Staff was inviting and very friendly. Compared to other Hilton's in central Europe, we found the Executive Lounge to be one of the largest.

We would definitely stay here again.

  • Stayed January 2013, travelled with family
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Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 28 March 2013
Dear David B,

Many thanks for providing such excellent feedback regarding your recent stay at Hilton Frankfurt Airport. We truly appreciate your compliments about our team members, as well as your nice comments on the Executive Lounge and the convenient location of our hotel.
I hope you will be staying with us again in the near future.

Best regards,

Christiane K
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Midwest
Level 6 Contributor
286 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 25 March 2013

We had an overnight layover in Frankfurt and picked this hotel for its convenience. However, depending on the arrival/departure gate, the hotel can still be quite a hike. It took us about 30 minutes to walk to the hotel. Even with directions provided on the hotel web site, it can be difficult to find and the signage can be confusing.

However, once we got to the hotel, it was a very pleasant experience. Checking in late, we had dinner in the 10th floor Executive Lounge. The two hot items that night included baked chicken and baked tomato stuffed with spinach - all very healthy - but soon to be ruined by the chocolate cookie and the wine.

Breakfast is the standard Hilton breakfast with enough variety to please everyone. The staff is friendly and the service professional. I would stay here again if I were to transit through FRA.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
2 Thank bamboola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 28 March 2013
Dear bamboola,

Thank you very much for your kind review regarding your stay at Hilton Frankfurt Airport. I am sorry that you experienced difficulties finding your way through the airport. However, it is great to see that you enjoyed your time at our hotel and in the Executive Lounge. Especially the warm and comfortable atmosphere of the lounge provides the ideal setting for a relaxing evening after a long day.

Bamboola, I truly hope we can welcome you back to Hilton Frankfurt Airport soon!

Best regards,

Christiane K
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Kingsport, TN
Level 6 Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 25 March 2013

Hotel was very nice and clean, walking connection to train station for airport and airport itself. Very difficult to drive to from interstate system. Signs are very limited. Must look for signs to "The Squaire". I thought I would check in first and drop my bags, return rental car and walk to aiport the next morning. Would do the same again, but there is nowhere to pull up in your rental car and leave it for 10 mins to check in and drop bags. Very difficult. Room was nice and very up to date. However, no plug ins next to bed or nightstand, only on desk. In bath room, countertop was very low, shower was all glass with typically no shower door ( I have never understood this ) so you get to mop the floor after each shower. Exec lounge is very nice. Ate at hamburger place in the attached shopping area, good stuff!! Also there is a conveince store in shopping area, good place to drop those extra euros before coming home.

Room Tip: Plan ahead to get to hotel by car. Can be difficult. GPS will NOT work if you enter Frankfurt Airpor...
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  • Stayed March 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Jake143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 28 March 2013
Dear Jake143,

Thank you for your kind comments on Tripadvisor.
I am sorry to see that it was difficult for you to find the way to the hotel by car. As you mentioned, the best way to get to us by car is following the signs to Terminal 1 and then THE SQUAIRE, which is the building the hotel is located in. Once you get closer to the THE SQUAIRE, the signs will also show the hotel name. Detailed directions are also available on our website.

Thanks a lot for your feedback on our guestrooms and your compliments on the Executive Lounge. For your next visit I can highly recommend trying out our restaurant Rise or the FIFTH, Lounge & Bar, where we also serve the famous Hilton burger.

Jake143, we certainly hope you allow us to be your host again!

All the best,

Christiane K
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Indianapolis, Indiana
Level 5 Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 March 2013

Good location for managing travel between air and rail transits. Rooms well done, modern and clean. Impressive executive lounge, one of the nicest I have seen in Hilton properties. Restaurant was adequate and typical.

  • Stayed December 2012, travelled as a couple
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Helpful?
Thank Tokyo_Yoship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 28 March 2013
Dear Tokyo_Yoship

Many thanks for sharing your experiences at the Hilton Frankfurt Airport with the Tripadvisor community. I am happy to see, that you enjoyed your stay at our hotel! With the train station directly underneath the hotel and only a short walk to Terminal 1, it is indeed very easy to manage air - rail transits. And the city center of Frankfurt as well as the fairgrounds are also only 15 minutes away.

Thank you as well for your great comments on our Executive Lounge!
I hope you will be back to Hilton Frankfurt Airport soon!

Best regards,
Christiane K
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Montreal, Quebec
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 March 2013

I have stayed at both new Hilton Hotels at the Frankfurt Airport. (TheHilton and the Hilton Garden Inn)


Both are excellent and run under the skilled management of Charles Muller.

Hotels are both very modern, clean, comfortable and with very well trained staff.

Te Hilton has one the best executive lounges that I have encountered as Hilton Diamond member.

Perfect hotels when in transit through Frankfurt as they are connected to the main terminal and just a short walk away from the gates.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjmontreal_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 28 March 2013
Thank you so much jjmontreal_12 for your kind review! Especially your nice comments on our team are highly appreciated!
It is great to see that you were pleased with the facilities and services experienced and I truly hope we will be able to welcome you back soon, to either the Hilton or the Hilton Garden Inn.

Please enjoy your Easter break!

Best regards,
Christiane K
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Additional Information about Hilton Frankfurt Airport Hotel

Property: Hilton Frankfurt Airport Hotel
Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
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