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“Hilton very convenient”

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Hilton Frankfurt Airport Hotel
Ranked #11 of 269 Hotels in Frankfurt
Certificate of Excellence
Glassboro, New Jersey
Level 6 Contributor
239 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Hilton very convenient”
Reviewed 3 September 2013

This very modern hotel is a traveler's retreat. i never heard a sound from outside of my room, perfect for catching up on sleep during you stay. Rooms were very spacious and clean. in room safes supplied and the A/C worked excellent. The bathroom shower was heaven on earth with the rainfall shower head. Price is a bit high, but you are paying for the convenience of this location at the airport. After traveling all day, one may not want to venture too far away from the airport only to return several hours later. The convenience and quality was worth every penny.

  • Stayed July 2013, travelled solo
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Helpful?
Thank JoeFlacco_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Dear JoeFlacco_NJ,

Thank you for having chosen the Hilton Frankfurt Airport as your preferred hotel for your stopover in Frankfurt!
Your fantastic feedback is highly appreciated and we are glad to read that you enjoyed your stay with us so much.

The sound-proofing of the entire building is indeed exceptional, which is certainly a very important aspect at this special location.
For your next visit I can highly recommend to enjoy one of our culinary treats in restaurant RISE or to just relax in our The FIFTH, Lounge & Bar before returning to the buzzing atmosphere of the airport.

Looking forward to welcoming you back and best regards,

Christiane K
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2,211 reviews from our community

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English first
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 September 2013

Love the design of this hotel- brand new- doors on the floor open automatically, other great features etc- very well planned. The room and bathrooms are very spacious and quiet- super comfortable. The restaurant is excellent and has a grea. If you are flying out internationally, keep in mind you will need to go on a shuttle to terminal 2- this adds about 10minutes to getting there.

  • Stayed August 2013, travelled on business
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Helpful?
Thank limerickphoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Dear limerickphoenix,

Thank you for sharing your kind feedback about your recent stay at Hilton Frankfurt Airport on Tripadvisor.
The hotel was indeed planned carefully, with the highest level of convenience for our guests in mind. Besides the automatic doors, which prevent you from struggling with your luggage when heading for your room, also the exceptional sound-proofing and for example the US and UK plugs in all our guestrooms add extra comfort.

Limerickphoenix, we do hope we will have the pleasure of being your host again at Frankfurt Airport soon.

Best regards,

Christiane K
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Melbourne, Australia
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

We were travelling to the Amalfii Coast and stopped via Frankfurt for 1 night. We were going to stay at a hotel in the city centre but then thought it would be more convenient to stay near the airport as it was only the 1 night. With no taxi fares to think of, the Hilton was a great choice and so convenient. After a long flight it was great to head across on the sky bus and be at the hotel within minutes. The hotel itself is impressive as soon as you walk through the foyer is a massive glass atrium. both check in and check out were a breeze and both staff were so warm and friendly. The room was also impressive and not like a typical hotel room. Nice modern set up with modern furniture. The bed and pillows were amazing and after a 21 hour flight we really did appreciate it. Although no swimming pool, the gym, steam room and sauna make up for it. Shops and restaurants are at your door step and the breakfast buffet was one of the best we have ever had. Can not fault this hotel at all and my partner and I both commented and said we would stay here again in a heartbeat. Was great to get up the following morning and head out for our next flight. You wont be disappointed.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Kylie_g_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Dear Kylie_g_73,

What else can I say than Thank You so much for spontaneously deciding to stay with us and for posting this fantastic review about Hilton Frankfurt Airport on Tripadvisor! We are delighted that you had such an enjoyable time at our hotel!

Many thanks for recommending our hotel to other travelers. I hope you’ve had a wonderful time at the Amalfi coast and look forward to welcoming you back whenever your travel plans lead you through Frankfurt again.

Best regards,

Christiane K
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Chicago, Illinois
Level 5 Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 September 2013

Usually airport hotels are dismal affairs, tired looking and located on airport access roads surrounded by car dealerships and strip clubs. This hotel is the exact opposite. Not only can you access it from the airport terminal via a walkway but staying here is actually a pleasure instead of something you were forced into because you missed a flight. Fantastic customer service at check-in and check-out, great bathroom, very comfortable bed and room service 24 hours to help deal with jet-lag. We walked away very impressed and grateful that this hotel made a difficult situation that much better by being so first-rate. Highly recommend!

  • Stayed August 2013, travelled with family
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Helpful?
Thank Safarib0und
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Thank you so much, Safarib0und, for this outstanding review! It is a great pleasure for us to read your comments. Like you, many guests have very different expectations of airport hotels in general and are positively surprised upon arrival at our doorsteps.
The Hilton Frankfurt Airport is often referred to as the “next generation of airport hotels” and we are very glad that you also experienced it this way. In addition, thank you for the fantastic compliments on our facilities and team members, I will definitely pass those on.

Safarib0und, I hope will have the pleasure to welcome you back to Hilton Frankfurt Airport soon.

Best regards,

Christiane K
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Luxembourg City, Luxembourg
Level 6 Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 September 2013

We stayed overnight in this hotel as we had a morning flight to catch. It is a typical Hilton hotel plus the design factor.
The architecture is very interesting and there are a lot of photo ops to depict the futuristic design of the building. The rooms are spacious enough but not like the US. A typical business room with a desk and working facilities. A big minus is that the hotel is charging the internet. Hotel chains that respect themselves, must understand, that times have changed and that the internet should be free. It is like charging the water to have a shower. Internet and parking is almost the room price!
Other than that, the bathroom is new with plenty of amenities with separate shower and bathtub. One point is that the faucet of the basin is very short, or not long enough resulting in spilling of the water outside of the basin, each time you wash your hands, but that is a minor thing.
Breakfast is very good with many choices. Overall a very good hotel with friendly staff, absolutely wrth staying.

  • Stayed August 2013, travelled on business
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Helpful?
Thank coastalux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Dear coastalux,

Many thanks for choosing the Hilton Frankfurt Airport for your recent stay. It is great to see that you enjoyed the design of our hotel and guestrooms as well as the breakfast in our restaurant RISE. Thank you also for your comments on the basin and the Internet, we do offer free Internet access in our lobby business center.

I will gladly share your compliments on our staff with the team.

Looking forward to welcome you back to Hilton Frankfurt Airport soon!

Best regards to Luxembourg,

Christiane K
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2013

The hotel is advertised as adjacent to the airport. This could not be further from true. It is close to a 1km walk from the baggage check-in nonetheless the gate. There air conditioning was set at 23 degrees and despite multiple discussions with the maintenance team, some of which were them actually "yelling at me", I was told the coldest the air conditioning goes is 21 and as an American I have unrealistic air conditioning expectations. Last time I checked, hilton is an American brand and serves American and global preferences to not be hot in a brand new hotel. The Sheraton is far better value, much much much closer to the actual airport and in better condition despite being 20 years older than this Hilton

  • Stayed August 2013
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Helpful?
6 Thank Mike1398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Dear Mike1398,

Thank you for posting your review on Tripadvisor. I very much regret that your recent stay at our hotel was an unsatisfactory one. Please accept my apologies for the temperature issue in your room, I agree that a temperature request should not lead to any inconvenience.
The hotel is directly connected to the airport via skywalk, and although one has to walk from the hotel to the check-in counters, it is not necessary to leave the building and go outside to reach Terminal 1 and the gates.

Mike1398, we truly hope you will stay with us again in the future. We would be grateful for an opportunity to turn your recent experience into a pleasant one.

Best regards,

Christiane K
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Tokyo, Japan
1 review
Reviewed 1 September 2013

This is the 2nd time for me to stay in Hilton FRK-Int'l Airport Hotel. I had a confortable&excellent stay. I will use this hotel in next visit. I have only one request to be improved, I felt that floor of bathroom took longer to dry.

  • Stayed August 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kenji F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 11 September 2013
Dear Kenji F,

Thanks a lot for staying at the Hilton Frankfurt Airport for the second time and for sharing your feedback about our hotel on Tripadvisor.
We are very happy that you had an excellent time at our hotel again. Thank you also for your remark on the bathroom floor.

Kenji F, I do hope we can welcome you for your third stay soon!

Best regards,

Christiane K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Frankfurt Airport Hotel

Property: Hilton Frankfurt Airport Hotel
Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 269 Hotels in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
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