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“It's a Hike From Terminal 1”

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Hilton Frankfurt Airport Hotel
Ranked #9 of 269 Hotels in Frankfurt
Certificate of Excellence
Reviewed 9 April 2014

The directions given by the hotel when you reserve are not very helpful from Terminal 1 and no one that we asked could direct us, so it took quite a while and much walking with a cart full of luggage to find it. The decor is ultra modern and the mattress is beyond firm.

The Executive Lounge is quite large and the evening buffet is generous. I would not recopmmend this hotel for anyone who has difficulty walking because we couldn't locate any assistance for the long hike.

  • Stayed: April 2014, travelled as a couple
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2  Thank countessjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear countessjc,

Thank you for staying with us and for sharing your feedback here on TripAdvisor.

I am sorry to read that you experienced difficulties finding your way from the airport to our hotel. The easiest way is to follow the signs to Hotels and long distance train station which will lead you directly to THE SQUAIRE, which is the building our hotel is located at. In addition, we provide detailed directions to the hotel for download on our website.

Countessjc, thank you for also mentioning the positive aspects of your stay, we truly hope you will return to our hotel in the future.

Best regards,

Christiane K

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1,241 - 1,247 of 2,407 reviews

Reviewed 7 April 2014

If you have to stay at an airport this is certainly one of the best. It has a wonderful wide-open lobby with multi-colored lights hanging from the 11th floor roof, a nice way to be greeted. The rooms are airy and large, especially the suites, which were as large as any I have stayed in at an airport. Certainly far roomier than anything in London, for instance.
The hotel has a sort of quiet elegance to it, not typical of a Hilton. Perhaps its lobby, and the rooms, and the excellent service, but I also think it is the fact that it is just very quiet. Lobby noise is at a minimum, the room walls thick enough you do not hear others, and the hotel is far enough from the airport and the window glass thick enough that outside noise is not an issue at all.
The rooms have the typical Hilton comfortable bed. But mine also came with an espresso maker and a bath with both tub and shower, great after a 18 hour journey....the bath felt fantastic. It's a large and deep tub too, so someone who is tall fits in easily.
I happened to have dinner in the hotel restaurant and was really surprised. The salad and the main course we really well-prepared and the service unhurried. The executive lounge was very large and spacious, had international newspapers, two computers and a decent though not excellent breakfast. The offerings, I will say, were somewhat limited.
The hotel is connected to Terminal 1 but be prepared for a hike, like everything else at Frankfurt Airport. Also some of the airport signage identifies the Hilton Garden Inn but not the Hilton, but they are right next to each other. You do have easy access to the trains that go to the city center (I think it was 3 to 5 stops). I received some great maps and directions from the bell captain.
The hotel also has a nice sized full service gym.
So if staying at Frankfurt Airport, this seems to be the best bet. Oddly, it was cheaper and much nicer than the Hilton Garden Inn.

Room Tip: Go for a higher floor. Not much in the way of view but get more light. And ask for something facin...
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  • Stayed: April 2014, travelled on business
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1  Thank kev1438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear kev1438,

Thank you very much for staying with us and for posting this great review on TripAdvisor.

The Hilton Frankfurt Airport is often referred to as the new generation of airport hotels, due to its combination of great location, contemporary yet comfortable design and personal service.
The lobby lights are definitely one of the design highlights in the lobby, turning the airy and bright atrium during the day into a welcoming and warm atmosphere in the evenings.

We are happy to learn that also your suite, the quietness of the entire hotel, the gym and the Executive Lounge were to your satisfaction.

Travelling to the center of Frankfurt by public transport is indeed very easy and the city with its large variety of sights, museums and shopping opportunities is definitely worth a visit.

kev1438, once again thank you very much for your feedback!

We look forward to welcoming you back to Hilton Frankfurt Airport soon!

Best regards to Oakland,

Christiane K

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Reviewed 6 April 2014

This hotel is usually used for 1-2 nights when transiting or having a conference or nearby meeting. It is offering all the luxury at a relatively good price. Staff is nice and welcoming. Rooms are spacious, comfortable and clean. One problem was the heat in the room - for some reason can't be adjusted by the guest. Gym and spa are very nice and modern - A+!
You also have access to the trains and all terminals without exiting the airport. Very convenient.

  • Stayed: March 2014, travelled on business
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Thank marisarali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear marisarali,

Many thanks for providing us with your comments about your stay at Hilton Frankfurt Airport.

It is great to see that overall you enjoyed your stay and the convenience of our hotel, as well as the fitness area and the guestroom design. Also, your kind words on our team are much appreciated!
The air condition in our guestrooms can be adjusted individually. I am very sorry in case it did not work properly however I hope you have contacted our reception team, so we could solve the issue immediately.

Marisarali, once again thank you for your review, we are looking forward to welcoming you back soon!

Best regards to Montreal,

Christiane K

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Reviewed 6 April 2014

This hotel is conveniently located, 5 minutes on foot from Frankfurt Airport (FRA) and less than 3 minutes to the train station.

Friendly staff
Bar & Restaurant on site
Good rooms, with a very spacious bathroom, with a separate shower stall and bathtub.
Even though the hotel is next to: airport, train station, highway, the rooms are very very quiet.

Unfortunately the windows do not open.
The only major downside of this hotel is the fact that you have to pay to use the wireless internet.
But if you like Starbucks coffee, there is one just one floor below, where you can use free wireless internet.....

  • Stayed: March 2014, travelled on business
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Thank Patrick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear Patrick E,

Thank you very much for staying with us and for sharing your feedback with us on TripAdvisor.

I have passed on your compliments on the friendliness of our teams to my colleagues and I am happy that you also enjoyed the design of our guestrooms as well as the quietness and the convenient location of the hotel.
We do offer free high-speed Internet access in our lobby as well as in the 24-hours Business Center. The windows in the entire building can indeed not be opened due to sound-proofing, environmental and safety considerations.

Patrick E, we hope we can welcome you back to Hilton Frankfurt Airport in the near future.

Best regards to Chicago,

Christiane K

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Reviewed 6 April 2014 via mobile

We stayed at the Hilton Airport Frankfurt the final night of our family trip to Germany. My kids will measure every hotel against this one the rest of their lives. Beautiful rooms. We were upgraded to executive level, so had access to the very comfortable concierge lounge, which had more than enough "snacks" for a meal in the evening, and a pretty complete breakfast buffet in the morning.

Stayed: March 2014
Thank bhilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear bhilt,

Thank you very much for choosing the Hilton Frankfurt Airport for the final night of your Germany trip. We very much appreciate that you took the time to share your fantastic feedback with us!

Being the benchmark hotel for your kids is such a nice compliment to our team, I will definitely share it with my colleagues. We are happy to see that you have had a great stay at our hotel and the time to also enjoy the benefits of our Executive Lounge.

We hope you and your family will return to Germany in the future, we will be more than happy to welcoming you back!

Best regards to Nashville,

Christiane K

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Reviewed 5 April 2014

Amazing hotel, from the lobby atmospher, to the checkin service, to the room, which is so so comfortable, clean and quiet. The gym is ultra modern. The entire hotel feels like a spa! Airport in same encased building, you never have to walk outside. The view outside the rooms looks over miles of trees and hills….simply incredible!

Room Tip: All rooms are amazing!
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  • Stayed: March 2014, travelled on business
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Thank Leslie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear Leslie M,

Many thanks for taking the time to share your feedback with us on Tripadvisor!
It is great to see that you were very happy with all aspects of your stay. Thanks to the exceptional soundproofing of the entire building, many travelers are amazed by the quietness of our hotel, like you. The view over the city forest is indeed beautiful especially considering that you are only a few walking-minutes away from one of Europe’s busiest airports.

Leslie M, we hope we can welcome you back to Hilton Frankfurt Airport for another relaxing stay soon!

Best regards to New Jersey,

Christiane K

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Reviewed 4 April 2014

OK, the title is not to berate Hilton. I'm a HHonors member and stayed at every brand includin Waldorf Astoria.

Let me tell you, this is by far the nicest Hilton I have ever stayed in. Everything from reception to room to room service was out of this world.

We booked 2 rooms because, in Europe there is almost no such thing as a room for more than 2. Used HHonors points for the booking. When we arrived, exhausted from a long drive, we were just ready to get to the room. The receptionist was quite nice and quick. Unfortunately, there were no double room with adjoining beds, so we were upgraded to a King suite connected to a double. The room was amazing. Very nicely appointed, modern, comfortable and QUIET! At an airport....quiet. The beds were extremely comfortable. The bathrooms were out of this world. I just can't say enough how nice this is for a Hilton. And standard Hilton's are usually pretty nice. I thought I was in a Four Seasons or Mandarin Oriental.

And the room service was the best I have ever had. And I am, as my wife will tell you, a food snob. The food was hot, fresh, extremely tasty and VERY well executed. Expensive, but hey, it's room service. Nonetheless, after a long day it was worth every penny.

If you are traveling thru Frankfurt and need an overnight stay on the way in or out, I highly recommend this place. You won't be disappointed.

  • Stayed: March 2014, travelled with family
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Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 17 April 2014

Dear ewclreed,

YES, it is! And thank you so much for your fantastic comments! It is such a pleasure to read your feedback and we are very grateful for your compliments on the design and quietness of our rooms as well as on our team.

Great that we were able to delight you and your family with the upgrade! With regards to the room service food, I will gladly pass on your compliments to the Chef.

ewclreed , whenever you and your family are travelling through Frankfurt again, we are more than happy to welcoming you back!

Best regards to Montgomery,

Christiane K

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Additional Information about Hilton Frankfurt Airport Hotel

Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 269 Hotels in Frankfurt
Price Range: £92 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
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