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“Good business hotel” 4 of 5 bubbles
Review of Hilton Frankfurt Airport Hotel

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Hilton Frankfurt Airport Hotel
Ranked #11 of 267 Hotels in Frankfurt
Certificate of Excellence
Cambridge ON
Level Contributor
134 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Good business hotel”
4 of 5 bubbles Reviewed 28 May 2014

If you want to stay close to the airport - definitely check out the Hilton. It is located in the terminal and you have easy access to the trains which will take you to the city centre. The lobby is all glass ceilings so it tends to get very stuffy and hot on a bright day. That seems to carry over into the evening hours as well - it never seemed to be cool so felt sorry for some of the staff. The rooms are a little on the small size but to be expected in an airport hotel. Wifi is not included and can be expensive - 19 euros per day!! Overall a good example of the Hilton brand.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marilyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 6 June 2014
Dear CambridgeONMjw,

Thank you very much for choosing the Hilton Frankfurt Airport and for taking the time to share your thoughts with us and other travellers on TripAdvisor.

We are glad to learn that you enjoyed your stay and the convenience of the location of our hotel, which has indeed a very easy connection to the city centre.

With regards to the Internet, we are happy to inform that our guests have free Internet access in the 24-hour business centre as well as in the lobby of our hotel.

Dear CambridgeONMjw, we would be more than happy to welcoming you back soon!

Best wishes to Cambridge,

Jennifer R
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Long Marston, United Kingdom
Level Contributor
71 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 27 May 2014 via mobile

A cancelled flight forced me to find an airport hotel. I managed to book a room at short notice in the Hilton. On approach, it's a very impressive building with large, modern lobby. My room on the 8th floor was faultless. Brand new, high quality fittings, very clean, good size. My main problem is the costly extras. 33 Euros for breakfast. 8 Euros for 1 hour of wi-fi. 8 Euros for a 0.5L bottle of water. Extortionate.

Stayed May 2014, travelled on business
Helpful?
1 Thank mju1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 6 June 2014
Dear mju1967,

Thank you very much for posting your review about Hilton Frankfurt Airport on TripAdvisor.

Great that you were delighted with the design of the building and guestrooms in our hotel.

Dear mju1967, we are truly looking forward to being your host again at Hilton Frankfurt Airport!

Best regards to Tetbury,

Jennifer R
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USA
Level Contributor
190 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We booked a day room for a 5 hour layover. From the description the hotel provided it appeared that it would be a short walk from the airport, across a sky bridge and there you would be! Not quite the case. A long walk across the entire airport, coming in on an international flight. Out customs and immigration, went well by the way. Over the sky bridge. Another long walk towards the railway station. Turn right, another long walk towards the entrance of the hotel.

Quite a hike with luggage. Took nearly an hour. Check is was rather slow, by the time we got to our room we figured with the return trip that we had approximately 3 hours to catch some sleep. Not quite what we had in mind, but that being said the room was very nice. Good black out drapes, extremely quiet even though we were right above the roadway. Great bathroom, coffee and tea in the room.

We actually did sleep peacefully and had reviving showers and coffee before resuming our trip. Well worth it, but the hike detracted from the usefulness of the experience.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 52761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 6 June 2014
Dear 52761,

Thank you very much for choosing Hilton Frankfurt Airport on your last trip to Frankfurt and also for taking the time to post such a great a comment on TripAdvisor.

I am sorry to read that your way from the airport to our hotel took longer than expected. It usually only takes less than 10 minutes from Terminal 1, once you have passed customs. The easiest way is to follow the signs to “hotels” and “long-distance trains” which will lead you directly to THE SQUAIRE, which is the building where our hotel is located in.

Thank you very much for your excellent feedback on the guest room, bathroom and the tea & coffee facilities. The sound isolation of all areas within the hotel was indeed one of our key priorities when we developed and built the hotel. Thank you for confirming that this really worked out well. Also, the blackout curtains and comfortable beds were other important considerations we made, before we opened the hotel in December 2011. I am truly glad to see that you had a highly peaceful rest while staying with us in-between your travels.

Dear 52761, we certainly look forward to welcoming you back again to Hilton Frankfurt Airport!

Warm regards,

Jennifer R
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Paris, France
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 24 May 2014

I have stayed in this hotel for just 2 nights during a trade show in Frankfurt. The room was really nice and the bed very very comfortable. Although after a long day of walking and being on your feet you probably don't like to have a good 15 minutes of walk from your taxi to your bed... What I consider very unusual is the ridiculously priced internet access specially for a business hotel. I thought those days are gone that you pay for having internet access but apparently not! I suggest you go just outside the hotel there is a nice starbucks with internet access!

I would not stay in this hotel another time unless i just want to have a nice bed for one night!

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank bijouM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 27 May 2014
Dear bijouM,

Thank you for posting a review on TripAdvisor.

Thank you so much for your lovely comments on our comfortable guestrooms, we always appreciate our guest’s feedback as this gives us the chance to adapt and to monitor our services. We are pleased to inform you that we do provide Internet stations free of charge in our business center which is located in the lobby and we also do offer complimentary Internet access to all HHonors Gold and Diamond members.

As you experienced we truly offer High-speed internet access, both wired and wireless throughout the hotel. This includes downloading large files and videos can be done in this secure environment.

Dear bijouM, we truly hope that you will stay with us again in the future.

With warm regards to Paris,

Jennifer R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

Convenient and clean. Located adjacent to long train station and connected to terminal 1 by a covered walkway. While it is more expensive than hotels in downtown Frankfurt, its location makes it perfect for a late arrival into FRA and catching early flight or transiting through FRA

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 27 May 2014
Dear Mark S,

Thank you very much for your excellent review of the Hilton Frankfurt Airport.

Located immediately at the airport, next to Germany's busiest highway crossing, on top of the high-speed train station, next to one of Germany's largest city forests is indeed exceptional!

Dear Mark S, we are looking forward to welcoming you back soon!

With best wishes to Cincinnati,

Jennifer R.
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Barcelona
Level Contributor
131 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 13 May 2014 via mobile

This is a very quiet, and relaxing hotel. Everything was in perfect order. The room was spacious and the view of the forest was breathtaking, especially as the sun set. The exec lounge had a good selection of wines.

If you're dining in the bar, have the flammkuchen. Nice light snack.

Stayed May 2014, travelled on business
Helpful?
2 Thank 42Travelbug42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 27 May 2014
Dear 42Travelbug42,

Thank you very much for your kind comments here on TripAdvisor.

We are happy to hear that the quietness of the entire hotel, the size and the view of your room were to your satisfaction. The Executive Lounge has indeed a great wine and food selection and is very popular amongst our guests for it’s relaxing atmosphere and service.

We indeed have spared no expense to soundproof our hotel in such a way that you will not hear a plane, train or car - while staying with us.

Dear 42Travelbug42, we truly hope you will return to Germany in the future, we will be more than happy to welcoming you back!

Best regards to Barcelona,

Jennifer R.
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Woodbridge, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

Perhaps second only to the Sofitel at Heathrow T5, this is a great example of its kind. Hard to find, buried within the new Square complex, once there you do not want to leave. An oasis of comfort and service. We changed room to get one with natural daylight. Others look into the atrium and less appealing although similarly appointed. Food, service and amenities hard to beat, although not cheap. Upgrade to executive floor worthwhile if you like a drink and complimentary snacks etc. unless on Business package wifi very expensive at euro 27 per day. That is a liberty for a property of this calibre. Breakfast excellent choice. Walking distance of train stations and terminals. 11 minute train ride to Frankfurt centre every 20 mins. No hesitation in recommending this hotel.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank wideglides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christiane K, Executive Office at Hilton Frankfurt Airport Hotel, responded to this review, 14 May 2014
Dear wideglides,

Thank you so much for sharing this fantastic review of your recent stay at Hilton Frankfurt Airport with us on TripAdvisor.
It is great to see that you were so happy with your entire stay! The access to Frankfurt’s city center is indeed very easy and the city definitely worth visiting.
All our guestroom have natural daylight and as you describe below, we offer different views, e.g. towards the atrium of the hotel, the airport or the city forest.
Your compliments on the food, breakfast selection, the Executive Lounge and our service are much appreciated and I will gladly pass those on to our team!

Wideglides, thank you for recommending the Hilton Frankfurt Airport to other travelers. We truly hope we can welcome you back soon to the “oasis of comfort and service”!

Best regards to Woodbridge,

Christiane K
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Additional Information about Hilton Frankfurt Airport Hotel

Property: Hilton Frankfurt Airport Hotel
Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 267 Hotels in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
Reservation Options:
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