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“Good business hotel” 4 of 5 bubbles
Review of NH Frankfurt Messe

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NH Frankfurt Messe
Ranked #7 of 267 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good business hotel”
4 of 5 bubbles Reviewed 17 April 2014

Arrived there early in the morning and they wanted to charge me extra for moving in before 12. Luckily I had got that in writing when booking so I was able to check-in mid morning without extra charge.
Room was fine - no problems.
Internet OK.
Gym is tiny and not very pleasant.
Breakfast was good and above average for this class hotel. Good selection and some quality produce.
Location: obviously great if you are going to the Messe, but otherwise it's still not that far from downtown Frankfurt (about 2 km to the Zeil shopping strip, less than 1km to the train station).
Tip: directly opposite the hotel, only about 300m walk, there's a mid size shopping mall.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 997M2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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577 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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  • Any
English first
Milton Keynes, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

I was most impressed with my stay at this hotel. The room (607) was large and had a vast luxury bathroom. I slept well from day one and the room was quiet and dark. Breakfast was diverse and for a German hotel catered for all tastes which was nice. Nice touches included hot fresh croissant and a good range of herbal tea which even came in a tea pot if you wanted.

The staff in every part of this hotel are amazing. I felt looked after, remembered and when I did have a slight issue with the safe on day one, all members of staff were not only aware of it but knew what was being done and when. The staff smiled and chatted which made a huge difference when travelling alone for business and made me feel very welcome.

Even the cleaning staff looked happy and did a super job.

The location to the Messe was perfect and took all the stress out of my stay as it was a 2 min walk away.

All in all I cannot fault the hotel. If I am being really picky the Wifi could be a bit faster but it was workable which was the main thing.

Well done NH Messe, your hotel and staff are a credit to you.

Room Tip: I had 607 which was fab.
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Calcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

Stayed at the hotel for a short break to visit a conference at Frankfurt Messe and couldn't have been more pleased with the accommodation, service and location. We booked mainly for the proximity to the Messe which is directly across the road from the hotel - it was brilliant having only a few minutes walk to the venue (particularly in the cold weather!) and meant we could easily pop to and from the hotel during the conference. However, the hotel far exceeded our expectations and ended up being a great hotel for a stay in Frankfurt. The U-bahn is only a two minute walk away and very easy to get to from the airport, while getting into the city centre itself is only a twenty minute walk . The hotel itself is modern, fresh and immaculately clean with some nice touches - particularly liked how you could listen to the tv/radio in the bathroom! We found the staff to be wonderful - receptionists, cleaners and restaurant staff were incredibly friendly and approachable and went out of their way to make you feel at home and that nothing was too much trouble - really can't praise them enough. We had forgotten our chargers for phones, tablets and hair straighteners but these were all available to borrow as was an ironing board which was delivered to the room on request. The breakfast is a little pricey but we decided to opt for it to avoid having to trek out and look for places to eat every morning - very glad we did as there was a fantastic spread that went on until 11.00am at the weekends and we were given a discount as we were staying for several days. Free late check out until 5.00pm on the Sunday was also most welcomed. The only quibble we had was that, like a number of other people, we booked through ebookers and our requested type of room hadn't been communicated to the hotel - but the staff resolved this very quickly once we informed them of our preferences. All in all, I would fully recommend this hotel to anyone visiting the Messe and even just for a trip in Frankfurt itself and will certainly stay there again if I ever return to the city. A wonderful stay that added extra enjoyment to our trip.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Sylossus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

We went to Frankfurt for a short break and booked this hotel in advance on the NH website. When we arrived late in the evening we were greeted by a polite lady at the desk who was very helpful in our check-in. Although the breakfast option was offered, we decided to eat out instead. Our room was very modern, clean and we were very impressed by the interior designs of the bedroom and bath/shower room. Asking for an iron/board was not a problem either as the lady on the desk delivered these to our room staight away. My favourite features of the room was the flat screen TV on the wall and the view of the Frankfurt skyline from our window on the 6th floor. We were also greeted by a member of staff who checked with us the next day if all was ok with the room. The hotel itself is a modern build, two minutes walk from the nearest U-bahn station and ten minutes walk from the main train station where restaurants are of walkable distance. The Messe is across the main road from the hotel also. Overall a great stay, polite staff and well worth the price we paid online. Will stay here again when in Frankfurt.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank gord1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

We stayed at this hotel for only one night when we visited Frankfurt. Sad that we didn't stay at this hotel for our whole Frankfurt stay! Located just across the street from the Messe, this hotel is a great location and located only steps from one of the U-bahn stops. We didn't even visit the Messe, but was still extremely satisfied with location.

The rooms are absolutely beautiful. Outside our window was a view of the skyscrapers of Frankfurt. The room has a really cool green modern touch and the bathroom was great. Very comfortable!

The staff were all really nice and checked us in early and made dinner reservations for us. The restaurant wasn't open yet, but the receptionist said she'd keep trying. We arrived back at the hotel and she let us know she got us our reservation. She even called them to let them know we were running late. So nice!! Perfect way to spend your time in Frankfurt!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Torid112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 February 2014 via mobile

We booked our twin room through ebookers.
When we arrived we were told that there was only a double bed in our room as ebookers do not inform the hotel of our choice of twin beds. After a slightly heated discussion, the receptionist told us that she would do her very best to accommodate us. And she did. We were allocated a suite with two beds in separate rooms.
Please be warned that when you make requests on ebookers they are NOT passed on. Thankfully the customer service was excellent and we had a very enjoyable stay.
One note though, breakfast is not included and quite expensive

Stayed January 2014, travelled on business
Helpful?
4 Thank Simone K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 February 2014

In two occasions we stayed in this hotel in June 2013. In both instances, we were absolutely satisfied with the quality of accommodation and services provided for the price paid. NH Hotel Chain is now our first choice.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Vigen2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Frankfurt Messe

Property: NH Frankfurt Messe
Address: Friedrich-Ebert-Anlage 38, 60325 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 267 Hotels in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Frankfurt Messe 4*
Number of rooms: 65
Official Description (provided by the hotel):
The 4-star NH Frankfurt Messe hotel is a brand new facility, opened in 2011, ideally located for business travelers directly across from the Frankfurt Messe fair and trade show grounds. Now you can enjoy a stylish ambience and relaxing comfort right at the entrance to the world-class Frankfurt Messe. ... more   less 
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