In a business trip the most important thing in a hotel is the Location, and this Hotel have a very good location where you can have access to anything just from the moment you step out of the lobby, everything else is more or less in the "average" to "poor" range.
Starting from the service, once i was waiting my taxi in the Lobby, a guest arrived but he had like 2 Bags and one hand luggage and i saw that no one helped him moving them from the street, so i gave him a hand and the next day he mentioned to me that even when he went to his room no body helped as well.
Sleeping for me was fine since my room wasn't facing the street but it was facing some office where i couldn't open the curtains when i want to take a shower or get dressed.
The breakfast is fair enough, but i saw cockroaches all over the breakfast area and even on the chairs where we sit.
As for the cleanliness, the day i checked-in to my room it has lot of dust on the floor even you can see it from the foot prints so i called the room service and they came and clean it.
The staff there was always helpful and from different nationalities which helped a lot.
Of course, if was travelling for leisure and relax these would be a major issue but since i didn't see the hotel except for sleeping that wasn't a big Deal for ME.
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- Also Known As:
- Victoria Hotel Frankfurt