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“Good but tired in places”

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Savigny Hotel Frankfurt City
Ranked #131 of 268 Hotels in Frankfurt
London, United Kingdom
Level Contributor
73 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Good but tired in places”
3 of 5 bubbles Reviewed 5 January 2012

Here I am in the Savigny, Frankfurt, towards the end of a ten night stay. It seems there are two sides to this hotel; one with lifts and a smart looking staircase sweeping out the lobby to a mystery section of what I believe to be pleasantly refurbished rooms, and one that is a short walk to the west wing where one painfully slow lift serves six floors of reasonable but tired rooms in need of a bit of updating. Needless to say, I'm in the West Wing.

All of our group are in the West Wing, so arrival was tedious as we all waited our turn in the lift. I changed the smoking room I was given as it smelt like several ashtrays has partied in it the previous night. My new room is fine - old but fine - and with a pleasant dormer window/skylight affair so I can gaze at the stars. The bathroom looks like it has be changed more recently, but I have a comedy shower that takes about 20 seconds to respond to a temperature change request, and has about a millimetre between ice cold and scoldingly hot. There is only the one TV Chanel in English (BBC news) and that disappeared for a couple of days this week, but, plenty of choice if you speak German, French, Spanish, Arabic etc etc.

Staff here are pleasant and helpful - special award goes to the Italian concierge with impeccable English, a charming manner and an excellent knowledge of the area. The breakfast is good, although I have to confess I slept through it more than not so far.

There is no free wifi, a constant annoyance to me, but it is a t-mobile hotspot.There's no in house gym, but you have free use of gym and sauna nearby. Ask about the sauna complex a short tram ride away - definitely worth a trip if you like that sort of thing.

Location is good for shops, theatres, business and red light district (if that takes your fancy). The latter is easily avoided though. I'd stay here again if I come back, but would definitely go for a room in the posh bit.

Room Tip: Not the West wing.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sukicat5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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614 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Berlin, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 1 January 2012

The hotel is near the train station but it's not at the city center. The staff in the hotel are not up to the 4 star hotel standard. Night shift staff were impolite and had no patient to meet the guest's needs. There was no one at the reception at 7 pm , which is weird for a 4 * hotel and when you call for someone, the staff were reluctant to attend the guest. This is by far the worst Mgallery hotel that I stayed

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seanoye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 30 December 2011

I was in the hotel during an international fair at the Frankfurt Messe. I had 4 nights there. The first impression was not so good, look of the hotel is average. I mean the interior. The staff is aproachable and mostly smileing. The room was small and had some specific smell, like old... The best thing what I was really enjoying is the breakfast. The breakfast is the best point of my stay, and you can compare it with better, 5 star properties.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rudolf_CRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cannes
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 21 December 2011

THIS HOTEL, previously Sofitel, is perfectly located in the quiet West-end area. so, no car is needed for any meetings downtown. very professional staff combined with good quality rooms and 4* Accor standards. breakfast well done, however completely over-prized !!
ask for quiet room in the Westend-building facing the garden!

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jodecannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
3 of 5 bubbles Reviewed 10 December 2011

After being rebranded I still find the same old fashioned comfort like 17 years ago. Except the price of the deluxe room the quality of the room is very similar to the standard Mercure Business offering. The location is very city center.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winthrop, Massachusetts
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 8 December 2011

The Savigny Hotel is conveniently located in the financial district in Frankfurt, also near to the Hauptbahnhof. It is a very standard, businesslike hotel, with various amenities, including a restaurant, bar, and computer station with free internet. There is a charge for WiFi in the rooms, however, it is free in the lobby. There is breakfast available but I did not have any since it costs €24! Just imagine how many cappuccinos and puddingbrezel you could buy with that! We had a seamless check-in and were pleasantly surprised with the room. It was large, had a very nice bathroom, and plenty of goodies. The only complaint I have about the bathroom was the shower nozzle. It didn’t stay in place very well, so the water would splash through the glass partition and create quite a flood. There was a drain on the floor though. The bed and duvets were very comfortable, and the windows open in case it gets too hot. You can also control the thermostat. A very good Accor chain hotel and well worth the money. I would stay there again if I am in Frankfurt.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicknak100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 6 December 2011

The service staff was excellent - check-in, restaurant, cleaning staff - they all greeted me with smile and accomodated all requests.
The rooms are clean, but the decor is a little bit dated.
The location is excellent, and for me was the main selling point. The office I was working from is a short walk away, and the main train station is about 7 to 10 minutes on foot.
The breakfast was very good, with a large selection of different foods.
On arrival, the room was boiling hot (thermostat set to 30 degrees), and when I switched it off and opened the windows, I found them closed again upon my return to the room few hours later.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Savigny Hotel Frankfurt City

Property: Savigny Hotel Frankfurt City
Address: Savignystr. 14-16, 60325 Frankfurt, Hesse, Germany (Formerly Hotel Savigny Frankfurt City - MGallery Collection)
Region: Germany > Hesse > Frankfurt > Westend-Süd
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#69 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Savigny Hotel Frankfurt City 4*
Number of rooms: 155
Official Description (provided by the hotel):
Located in the heart of the bustling financial district of Frankfurt, a few minutes walk from the exhibition centre, the central railway station and the cultural highlights of the city of Goethe, the MGallery Hotel Savigny Frankfurt City welcomes you with French charm and warm hospitality. Experience the ambiance of our 155 rooms and 4 function rooms with garden views. Enjoy the delicious cuisine in our restaurant, relax on the terrace and enjoy piano music at the bar at the end of the day. ... more   less 
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Also Known As:
Sofitel Frankfurt
Accor Frankfurt
Frankfurt Sofitel

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