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“Good experience overall”
4 of 5 bubbles Review of Manhattan Hotel

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Manhattan Hotel
Ranked #15 of 268 Hotels in Frankfurt
Certificate of Excellence
Frankfurt, Germany
Level Contributor
1 review
“Good experience overall”
Reviewed 20 August 2014

Rooms are good, furnished with all necessities, pretty comfortable and they are cleaned daily.
I especially like the location as it is very close to Frankfurt Haupbahnhof , and close ( 10-15 min walk ) to the city center and Main river and it's easy to get to it from the Airport by train.
Breakfast is pretty varied and anyone can find something to his/her's tastes.

Cons : No air conditioning in the rooms and top rooms can get quite hot in summer days
Rooms facing the main street can be somewhat loud due to traffic during the day when opening windows ( and in summer openig them is a must )

Room Tip: Try rooms facing the back streets or back of the hotel as they are quieter. Also try rooms 503,504...
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank D3xt3rSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan H, Guest Relations Manager at Manhattan Hotel, responded to this review, 3 September 2014
Dear D3xt3rsM,

Thank you very much for your time to share your feedback. It permits us to continuously improve our standards according to our customers´ wishes and expectations.

We were very glad to read, that you found everything comfortable although we do not have air condition.

We would be very happy to welcome you soon again.

Kind regards
your Manhattan Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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643 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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  • Chinese (Simplified) first
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English first
Brasilia, DF
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 August 2014 via mobile

This hotel is across the street from hauptbanhof so it is great to get in/out of frankfurt by train or plane.
It is also close to tourist areas which can be reached by foot in 15 minutes or so.
Breakfast is very good and wifi signal is good in the room (both included in the price).
The down side is that there is no aircon in the rooms. They provide a fan but it might to be enough in hot nights. If you open the window the street noise might bother you.
Room size good enough for couple with two medium sized pieces of luggage.
Considering my one night experience i would recommend the hotel and would stay there again.
If you leave the hotel and make a right there is a very good Thai restaurant Toh-thong.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Lcmaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 18 August 2014

I spent a long weekend in Frankfurt, combining business and seeing friends.
It was the first time I stayed at the Manhattan and it was an excellent choice. My room was a superior room which must have been refurbished recently, with customized design furniture which I loved!

Not to mention the very friendly and attentive personnel and the perfect location.

Will definately come back!

best, K

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KatrinN999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 14 August 2014

I travel a lot and know all kinds of hotels 3 to 5 stars plus. Manhattan in Frankfurt is top notch in my view, you get all you need, rooms are clean and really nice. Good service overall. Guaranteed feel good factor, hope to be back in Frankfurt soon!! / Alex M

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaaaasbbbbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 August 2014

I recently stayed at the Maanhattan Hotel in Frankfurt, the experience and accommodations were above and beyond. My stay in the superior room, #303 was very luxurious! The hotel is located a short walk from the city center and is very close to the train station, making it the perfect starting and ending point to your day. I will stay here every time I come to visit in Frankfurt.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Remy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2014

My wife booked us in the Manhattan from 17th July 2014 until 22nd July 2014, booking was completed through the British Airways website, and the reviews were adequate, after all - we just needed a clean hotel for 5 nights.

Check-in was uneventful. Then we arrived at the room. While decor etc was adequate, the temperature in the room was unbearable. We immediately asked for a room with air-conditioning, as this room appeared not to be fitted, and we were told that no rooms have air conditioning.

On the basis that we would be spending most of the days away from the hotel, we gave it a try, thinking that it would cool down, but it didn't. At night time, the heat remained unbearable, and opening windows was not possible because of the noise from the street (ok with windows closed). I got no sleep that night at all, I was constantly up running my wrists under cold water (to cool me down), drinking water to cool down, or in the bathroom as I had been drinking so much water.

I didn't wish to suggest changing hotel, as this was a birthday present, so didn't wish to offend my wife, but on rising in the morning, together we decided that this hotel room was inhabitable any longer. Using trip-advisor and hotels.com I found a suitable hotel within 200M, in the meantime, my wife contacted British Airways who were just brilliant in arranging a refund for the remaining nights. Only when we mentioned this to the reception did we get the chance to change room, but even then there was no air-conditioning in any other room.

After breakfast, we returned to the rooms to pack the bags, and found that hotel staff had already been in to the room to open the windows to try and cool the room down. They open accepted that there was a problem, but they continue to not install air-conditioning.

In the middle of mainland Europe, in the middle of summer, this is ALWAYS going to be a problem, so with our bags packed, we left.


I have never felt the need to leave a hotel before, and I can't for the life of me believe that I/we are the only persons to have experienced this at the Manhattan. To see it described as a boutique hotel, is staggeringly inaccurate. How it remains with such high reviews is also staggering; Without the air-conditioning problems, the hotel was average but I probably wouldn't have stayed there again, given the choice available. As it happens, the lack of air-conditioning save me the bother of considering it ever again ....

Room Tip: The best suggestion for a good room, is simply to select a different hotel.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
1 review
Reviewed 11 August 2014

no conditionated air system
clean and coosy hotel very close to train station and city center.................................................................................................................................

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Cristi Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manhattan Hotel

Property: Manhattan Hotel
Address: Duesseldorfer Strasse 10, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#7 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Manhattan Hotel 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
The Manhattan Hotel is located in the heart of Frankfurt and is the ideal choice for travellers seeking genuine hospitality in a modern designed setting. You can find us opposite the main central station (1 minute walking distance) and we are only a short walk (6 minutes walking distance) from the Frankfurt Trade Fair Centre, Stock Exchange, banking district, riverside museums, art galleries, the old opera and various restaurants. Frankfurt airport is only 7 miles away and reachable within 15 minutes. Each of our 55 non-smoking guest rooms features shower/bath, hairdryer, flatscreen with Sky-Channels, minibar, safety box, phone and allergy-friendly floor covering with dark brown planks wood decor. We offer free W-LAN via fibre optic cable (100 MBits/s), which is the fastest hotel internet access in Frankfurt / Main. Our rooms are completely renovated in a simple but elegant design and are consistent with colors, materials and light. Beige-brown tones give them a warm look combined with modern technical equipment. Our courteous multi-lingual staff is ready to assist you with all business and personal needs. ... more   less 
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Also Known As:
Manhattan Hotel Frankfurt

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