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Hilton Frankfurt City Centre
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Reviews (2,201)
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1,006
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All reviewsthe executive loungepark viewgreat hotelopera houseseparate showerfitness centercorner roombreakfast buffetshopping areafree wifibusiness tripan upgradechristmas marketfew minutes walkbusiness districtmodern hotelatrium
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1,058 - 1,063 of 2,201 reviews
Reviewed 9 August 2012

It is really five star hotel. Rooms are very large (almost 2 times more than other hotels) ... breakfast was complete and fresh ... the only negative point was about internet connection. It was very expensive (22 Euro/24 hours)
Hotel is just 5 min far from Ziel and it's very easy to find it.

Room Tip: Room number 204 is very large but if you open window it's a little noisy. Room number 419 has park view with normal size.
  • Stayed: August 2012, travelled on business
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1  Thank Atapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this reviewResponded 10 August 2012

Dear Guest,

Thank you for this fantastic rating. It is great to read learn that you enjoyed your stay in August.

On another note we regrettably noted that you were not satisfied with the value-for-price paid concerning the internet access. We would like to sincerely apologize for any inconveniences this may have caused.

Thank you also for sharing room tips with our future guests. This will surely help them to choose their preferred room category when doing the reservation,

We look forward to welcome you back again at the Hilton Frankfurt.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2012

Well worth the money, breakfast excellent and room clean and tidy though of the smaller side of things. BAthroom was complete with separate shower and bath (nice touch not having the shower over the bath and plenty of room to get ready for a day out in Frankfurt. Short hop step and a jump to shops, restaurants and easy access to run through the parks .Staff are excellent and spoke English beautifully. Recommend to anyone

Room Tip: All rooms open onto inside hallway, higher floors have bigger rooms some with windows opening onto attrium.
  • Stayed: May 2012, travelled with family
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Thank lions1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this reviewResponded 10 August 2012

Dear Guest,

Thank you very much for being our guest in May. We are pleased to read that you and your family enjoyed your stay.
The fact that our bathrooms are equipped with both - shower and bathtub - is an advantage most of our guests appreciate.

Whilst hoping to welcome you back in the near future we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office

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Reviewed 6 August 2012

We were upgraded to a room on the executive floor and had access to the executive lounge. The room was spacious and drinks and snacks at the lounge were plentiful. Breakfast in the restaurant was wonderful as well. Highly recommended!

Stayed: July 2012, travelled as a couple
Thank shanshuihua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this reviewResponded 7 August 2012

Dear Guest,

Thank you very much for your kind review and for sharing your experience with us and other travellers.
It is great to read that you had a great time with us and were able to enjoy the amenities of our Executive Lounge. Our team always strives to create a warm and welcoming atmosphere and we are grateful that our offerings fully met your expectations.

We hope to welcome you back in the near future and remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2012

Modern hotel located close (5 min walk) to the Hauptwache station (direct to the airport), the main shopping street (Zeil) and close to the rest of the city centre. Rooms on the back of the hotel overlook a pleasant park so are very quiet. Not far to many local bars and restaurants. Standard spacious comfortable Hilton rooms with large bathrooms (separate bath and shower), reliably comfortable Hilton beds and pillows. Wi-fi in my room was erratic and I had to keep on logging in. A small fridge and tea and coffee making facilities, but the three of the four Kaffee-sahne were congealed (but still in date). Good AC. Good breakfast. Excellent value when on offer.

  • Stayed: August 2012, travelled solo
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Thank Tiptoptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this reviewResponded 7 August 2012

Dear Traveller,

Thank you very much for sharing your valuable feedback. It is great to read that you enjoyed your recent stay at the Hilton Frankfurt.
I fully agree to your comments about the location of our hotel. It is the ideal starting point for every enterprise.

Please apologize for the erratic wifi connection. We hope this did not influence your stay in a negative way.

Whilst hoping to welcome you back in the near future we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2012

Wonderful hotel living up to Hilton standards. Had a suite booked but was not ready when I arrived, were more than accommodating since I needed to go out quick. Gave me a regular room so that I could go to the washroom and freshen up after an 8hr flight. I went out to the Christmas markets and when I came back as arranged my bags were moved to the room I had, the Lincoln Suite, amazing huge room separate bedroom huge bathroom. Amazing flat screen tv separates the conference table and large sitting area with wonderful view of the city throughout. Room service was also great. Perfectly located near everything and only about a 20 min drive from the airport, this is Germany so depends how you drive..

  • Stayed: December 2011, travelled solo
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1  Thank TDEAC1CAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this reviewResponded 6 August 2012

Dear Guest,

Thank you very much for your for sharing your valuable feedback with us and other travellers.
It is great to read that we were able to meet your expectations during your visit last December.

Frankfurt is worth a journey during summer time, too. We would be pleased to welcome you again in the near future.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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