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“Excellent” 5 of 5 bubbles
Review of Hilton Frankfurt City Centre

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Hilton Frankfurt City Centre
Ranked #30 of 267 Hotels in Frankfurt
Madrid, Spain
Level Contributor
162 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 24 August 2012

Fantastic hotel with very good location (15 min on walk to the city center. There is also an underground station very close ). The room is spacious, with very good natural ilumination (mine looked out into a park, so was very nice and quiet).
The desk was wide, good tv size, good pilows. The bathroom was ok, with a bath and a shower.
Everything clean.
The corredors of the hotel and the hall have a lot of natural light.
The breakfast is quite good, varied and good quality.
If you want wifi or park the car at the hotel, you have to pay.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amapola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 27 August 2012
Dear Guest,

It is great to read that you enjoyed your recent stay at the Hilton Frankfurt in August. We sincerely thank you for your fantastic rating on tripadvisor.com.

It is also very nice to receive pictures from our customers. It is much appreciated that you uploaded them. One picture can sometimes show more than words can say.

Whilst looking forward to welcoming you back in the near future our guest relations team remains at your entire disposal should you require any assistance with planning your next stay.

With kind regards,

Annika Schrewe



Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,847 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (181)
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English first
Bulverde, Texas
Level Contributor
482 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 834 helpful votes
5 of 5 bubbles Reviewed 22 August 2012

The Frankfurt Hilton offers the pinnacle of what the Hilton brand represents. This hotel is the cleanest, most organized, customer focused, incredible hotel. I have stayed in hotels around the world and can honestly say that I have NEVER found one that is close to the Frankfurt Hilton. The hotel and staff are so very perfect that going out for business or sightseeing takes effort. This is a place you never want to leave..........ever! I salute the management and staff of this hotel for creating and maintaining the perfect hotel experience. The food is amazing. I cannot say enough good things about this most wonderous place. We are returing in the Spring of 2013 for a grand tour of Europe for five weeks and have chosen the Frankfurt Hilton as our last stop, ensuring that memories will be fantastic. Looking so forward to our next stay! Oh did I mention that the spa was amazing!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 28 August 2012
Dearest guest,

Thank you very much for selecting the Hilton Frankfurt as your preferred choice of accommodation during your recent visit. It was a pleasure to have you stay with us. Reading your review on tripadvisor.com makes us speechless. We are pleased about your feedback. This is exactly why we are all working in the hotel business.

We look very much forward to welcome you back next year and please do not hesitate to contact our guest relations team for any assistance you may require.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
220 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 22 August 2012

This was perfect for walking to the hot spots in Frankfurt. We loved eating breakfast each morning with a view of the park and to stroll through that park each day. The view from our room 1008 was fantastic! The room smallish but bright and cheerful. No concierge and some of the desk staff better than others at suggesting dining places, but all very pleasant. The small elevators can be frustrating to wait for at peak times.

Stayed August 2012, travelled as a couple
Helpful?
1 Thank smileyeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 23 August 2012
Dear Guest,

First of all, I would like to thank you for your visit and the time to share your valuable feedback with us and other travellers on tripadvisor.com.
It is great to read that you enjoyed your stay with us.

We hope the situation with regards to the waiting time at the elevators did not influence your stay in a negative way. Please apologize for any inconvenience this might have.

Whilst looking forward to welcome you back to the Hilton Frankfurt in the near future, we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2012

Well, if you are thinking twice about spending a bit more and stay here, you really should do it. Rooms are very clean, no dust or whatever dirty. Bed if comfortable, cozy, and the staff is also real nice, with good English and always willing to help every guest.
Breakfast there is a must have, fresh food, delicacies , everything is good at Hilton, just stay there i am sure i will be back soon.

Also the hotel is very Close to Zeil Street, where you have lots of stores, merchants, and restaurants !

Room Tip: All rooms are very nice, and maintain the same level of quality, don't bother with BAD rooms, ju...
See more room tips
  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndreFRibeiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 20 August 2012
Dear Andre,

Thank you very much for your most kind review. It is great to read that you enjoy your stays at the Hilton Frankfurt and appreciate our team's efforts.

Being called as "best place ever in Frankfurt!" makes us very proud. Thanks a lot for this praise.
We look forward to welcome you back soon.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Secretary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 16 August 2012

This was my 4th time staying here. What a hotel! 3 minute walk will bring you into the centre of Frankfurt city. 1 minute walk to the underground. The staff are easily the best I have come across in any hotel from check-in to check-out. I needed some info a few times during our stay about local and not so local attractions and the staff went above and beyond to help. The breakfast each morning was excellent. Your only worry is what to choose. Hope to be back soon.

Room Tip: Room 714 / 715 gives you a lovely view of the city.
See more room tips
  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dougal59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 17 August 2012
Dear Guest,

Thank you very much for your time to share your valuable feedback with us and other travellers. It is great to read to that you always enjoy your stays at the Hilton Frankfurt.

Our team is always keen to assist you with any requests you may have during your stay.

We look forward to your return and I count on your next review when you made 8 stays out of 4.

All best wishes to you and your family.

Kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 13 August 2012

This hotel is much more interesting than your average Hilton. The location is ideal for the tourist, close to the city center sites. It is next to a lovely park and has a view of the nearby Opera House. The pool is tremendous, but only for the serious lap swimmer. I agree with other travelers who say that US$10/day for internet access is excessive but our room rate was reasonable. We passed on the $30 breakfast buffet (thus, no comment on the food) but there is no shortage of nearby options. Concierge was very helpful with train tickets and the like.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ker G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 13 August 2012
Dear Guest,

It is great to read that you and your family enjoyed your recent stay at the Hilton Frankfurt in July.
At this stage we would like to thank you for your kind review and the time to share your feedback with us and other travellers.

Further to your comment about our breakfast buffet we would like to add that we also offer smaller and less expensive options, too. You may choose a la carte breakfast in our restaurant as well or you can order your preferred choice of breakfast items with our room service team. Please feel free to ask our team members when you stay with us next time. They are delighted to assist you with any further requests.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Switzerland
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 10 August 2012

This is an elegant place to stay downtown Frankfurt. Rooms are well furnished, silent and service is impeccable. Easy walk to major restaurant ans shopping. The breakfast is not the best in terms of choices, but quality is fine.Gym is very good but pricey

Room Tip: Stay on a high floor
See more room tips
  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 13 August 2012
Dear Andrea,

Thank you very much for your kind review. It is great to learn that you enjoyed your stay in August. You mentioned the advantages of our location which we happily confirm. Even if you stay on business purpose or on private occasion, everything is easily to reach.

We hope to welcoming you back to the Hilton Frankfurt in the near future. In the meantime we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Frankfurt City Centre

Property: Hilton Frankfurt City Centre
Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#36 Business Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Frankfurt City Centre 5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 
Reservation Options:
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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