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“Very cool”

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Hilton Frankfurt City Centre
Ranked #31 of 269 Hotels in Frankfurt
Certificate of Excellence
Atlanta, Georgia
Level 5 Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very cool”
Reviewed 5 November 2012

Nice modern hotel with very nice room appointments. Staff is very helpful and all spoke very good English. Very nice beds you will rest well in. Gave me a Ron early in the day since I just flew in from Atlanta. Nice park nearby to walk around in.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Guest,

Thank you very much for your stay at the Hilton Frankfurt and for your time to share your valuable feedback with us and other travellers through tripadvisor.com.

It is great to learn that you felt comfortable at our hotel. We hope your overall business stay in Frankfurt was successful.

Whilst looking forward to welcome you back we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
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English first
Cork, Ireland
Level 6 Contributor
184 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
Reviewed 5 November 2012

Have stayed at this Hilton 3 times and I cant find anything bad to say about the place.The rooms are lovely and large,the bed is so comfy and the pillows are the best I have ever slept on.The location of the hotel is fantastic,right next to the shopping street and restaraunts and bars.This hotel is a secret hotel on Hotwire.com so you can get it very reasonable on that site

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank keithrevenge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Keith,

Dear Guest,

Thank you very much for your fantastic review and for the time to share your valuable feedback with us and other travellers through tripadvisor.com.

It is great to learn that you and your friends enjoyed your stay at the Hilton Frankfurt that much.

We would be delighted to welcome you back in the near future and remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 November 2012

Great location in the center of Frankfurt, short walking distance from major city attractions.
The hotel is very nice and the rooms well equipped.
Breakfast is excellent.
The extra charges are over priced, I would expect free wifi and free use of the gym in this price!

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eligr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Guest,

Thank you very much for your stay at the Hilton Frankfurt and for your time to share your valuable feedback with us and other travellers through tripadvisor.com. We hope you had a successful business trip.

It is great to read that you enjoyed your overall stay. We fully understand your point of view with regards to the extra cost for internet. Therefore we are delighted to inform you that as of January, 1st 2013, we will offer free internet in the public areas of the hotel.

Please do not hesitate to contact our guest relations team directly should you require any assistance with planning your next stay at the Hilton Frankfurt.
We would be delighted to welcome you back in the near future and remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2012

I've stayed at many 5* hotels in Frankfurt as I travel to the city once a month for business but this was my first stay at the Hilton. The hotel itself has a good location, nice rooms and a pleasant feel but I was very annoyed by the extras charged. I like to try and use the gym when away on business but found that the Hilton charge 12 euros per day for this privilege. I have never in all my travels found a hotel that advertises having a gym and then proceeds to charge a premium to use. That would also be on top of 9 euros per day for internet access and so you could find that you have a substantial bill at the end of the week. Thankfully most hotels are dropping their charges for internet access so only hope that the Hilton follows suit (and gives free gym access) so I could consider staying again.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigDaddy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Guest,

Thank you very much for your stay at the Hilton Frankfurt and for your time to share your valuable feedback with us and other travellers through tripadvisor.com.

We sincerely regret that you disappointment about the extra charges for gym and internet access.
At least for the cost of internet we are delighted to share an improvement as of Jan, 1st 2013. We will offer free internet acces in all our public areas.

Please do not hesitate to contact our guest relations team directly should you require any assistance with planning your next stay at the Hilton Frankfurt.
We would be delighted to welcome you back in the near future and remain

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
farnhill
Level 4 Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 October 2012

Usual hiton standards in a good location staff very helpful in the main
restaurant good, only issue would be with the pool and fitness centre, this is a fitness first and you do have to pay for sauna etc. It says nothing on the website about charges
but all in all it is what you would expect for £200 per night , WIFI is also charged for

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davefarnhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Dave,

Thank you very much for your stay at the Hilton Frankfurt and for your time to share your valuable feedback with us and other travellers through tripadvisor.com.

It is great to read that you and your friends had an enjoyable stay with us.

Please do not hesitate to contact our guest relations team directly should you require any assistance with planning your next stay at the Hilton Frankfurt.

We would be delighted to welcome you back in the near future and remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago, il
Level 4 Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 October 2012

Recently stayed on business for three nights at this very nice hotel. Staff was always responsive and helpful, room was very nice with beautiful view of park. Health club was really nice as well. Location was great - minutes from trains, restaurants and shopping. My only comment would be on breakfast options and cost. The breakfast option presented to me was a buffet for $33 Euro's - equal to $43 USD. Although I was mostly staying on business I don't eat huge volumes of food and just couldn't see spending that much so I asked if there was any other option and was told I could have a continental option of breads only for $20 Euro's. Found this quite odd. Other than that would recommend this hotel and advise to check out the Starbucks a block away.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank burchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Guest,

Thank you very much for your stay at the Hilton Frankfurt and for your time to share your valuable feedback with us and other travellers through tripadvisor.com.

It is great to read that you had an overall enjoyable stay with us. Your positive comments about our staff are much appreciated.

With concern we noticed you not being satisfied with the value for price paid of our breakfast options. We hope this will not result in you choosing another hotel for your next stay at Frankfurt.

We would be delighted to welcome you back, so please do not hesitate to contact our guest relations team directly should you require any assistance with planning your next stay at the Hilton Frankfurt.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
Level 5 Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 October 2012

We spent one night at the Frankfurt Hilton in September 2012 after visiting Oktoberfest in Munich. This was our 2nd stay this year since we also visited one night in February. Valet parking was smooth both visits & valets were helpful with driving directions. Front desk personnel were very professional and helpful with dining hints and walking instructions. Hotel location is outstanding & near most main walking attractions in the center of Frankfurt. Rooms are standard Hilton business professional-comfortable & familiar. We had a very quiet park view room facing the rear of hotel this visit & it was quite peaceful. Hotel dining and drinking are on the high side & expense account oriented. We used Honors Points to stay both visits so we were not really price sensitive to rates. Recommend this property if you need to be downtown and close to attractions. About 25-30 minutes to Franfurt-Main Airport parking.

Room Tip: No "bad" rooms but rear park view are more peaceful and have a nice view.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WGC73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 December 2012
Dear Guests,

Thank you very much for your stay at the Hilton Frankfurt and for your time to share your valuable feedback with us and other travellers through tripadvisor.com. We could not have described better the advantages of our location.

It is great to read that you enjoyed your second stay at Frankfurt. We also hope the 'Oktoberfest' was an interesting experience, too.

Whilst hoping to welcome you back next year, we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Frankfurt City Centre

Property: Hilton Frankfurt City Centre
Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#36 Business Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Frankfurt City Centre 4.5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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