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“Great Business Hotel”

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Hilton Frankfurt City Centre
Ranked #31 of 269 Hotels in Frankfurt
Oslo, Norway
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great Business Hotel”
Reviewed 6 October 2013

Stayed for business, one night only.

This hotel is a safe bet for your Frankfurt visit. Centrally located, great standard and super staff. Although not hugely exiting, it ticks all the requirement boxes.

Smooth check-in and out, decent breakfast and nice rooms.

In the vicinity of the most exiting parts of Frankfurt, by foot or by taxi.

You can not go wrong booking this hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StianGiskeodegard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
Dear Guest,

Warm greetings to Norway!

It is a great pleasure to learn from your review that you were able to enjoy your stay in September at the Hilton Frankfurt.
The city is also worth a visit for leisure purposes especially during the time before Christmas with the famous Christmas market at the 'Roemer'.

We would be pleased to welcome you back soon.

With kind regards,

Annika Schrewe
Hilton Frankfurt
Executive Office
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1,912 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
London, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 October 2013

Stayed here for 4 nights , 3-4 minute walk from the town center . Was a perfect location as I was here for business , even better as the wine festival was here too so no problems walking home.
Staff at reception were excellent and very efficient when checking in .

The only negative thing about my visit was I forgot to add my girlfriend as a guest , for breakfast they wanted to charge 35euro which to me is a total rip off.

On the positive side , I'm glad they charged this amount, because loads of cafés in town open for breakfast from 10euros , my girlfriends not a big eater so croissant & latte macchiato did the trick

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveltime333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
Dear Guest,

Thank you very much for your visit at the Hilton Frankfurt. It is a great pleasure to read your almost perfect review.

Referring to your comments about the value for price paid of our breakfast buffet, we are happy to share with you that in addition to the large variety on our buffet, we offer a selection of 'smaller' items such as a Continental Breakfast or various individual a la carte items in our restaurant as well at lower prices. Just let our service team know your preferences when entering our restaurant Pacific Colors. We regret, that we have obviously failed to point out the available options to your girlfriend during your last visit.

Thank you once again for your valuable feedback. We look forward to welcome you back in the near future.

With kind regards

Annika Schrewe
Hilton Frankfurt
Executive Office
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Kuala Lumpur
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 October 2013

I stayed in this hotel from 20th-23rd September 2013.

The reason for the Frankfurt trip is the Frankfurt Motor Show. No doubt the hotel was fully booked but nevertheless an early booking secured the room.

The room was very clean and to our satisfaction. Housekeeping was good and room was properly made up every time we returned to the Hotel.

Front office staff was very friendly and helpful. Since English is widely used in Frankfurt, there was hardly any communication problems. Taxi service is available round the clock and there is an underground station just across the street. Very convenient place but not ideal for tourists who want to be in the thick of everything.

There is hardly any activity at night except a bar next door (which opens till early morning) and a few restaurants in the vicinity.

As far as the Hotel is concerned, we were happy with the accommodation but did not try the food. This is definitely a business hotel judging from the activities in the hotel, especially lobby area which is very quiet except between 5.00 to 7.00 p.m.

Unlike other hotels, this hotel is rather unique where the doors to rooms can be seen from the lobby area; an open corridor concept.

Room Tip: Our room faced the main road but there is not an issue . If you don't like the street view, ask...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arb_ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 6 October 2013
Dear Guest,

Warm greetings to Kuala Lumpur!
We hope you had a safe trip back home with many interesting impressions from the Hilton Frankfurt and the motorshow likewise.

Your positive feedback is much appreciated.It is great to learn that you were able to enjoy your stay at our hotel even during such a busy period.
I am sure your detailed recommendations will be very helpful for other travellers planning their stay at Frankfurt.

We look forward to welcoming you back at the Hilton Frankfurt, latest for the next IAA motorshow in two years.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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Lausanne, Switzerland
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 September 2013

This hotel is my fixed stay in Frankfurt. It is a spacious hotel with a lot of rooms, yet personalised service. There is a fitness center attached to the hotel with a very large pool, almost olympic size. The rooms are spacious, yet a little warm for my taste. Breakfast extensive with friendly staff.

Room Tip: Try a high floor.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charly_CH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 6 October 2013
Dear Charly,

Greetings to Switzerland!

Thank you very much for your kind review about your recent stay at the Hilton Frankfurt.
It is great to learn that our hotel is your first choice when travelling to Mainhatten.
Our pool is indeed a great place for workout and has in addition a very close local history many years before the hotel was built.

We sincerely appreciate your time for sharing your valuable feedback and are looking forward to welcome you back soon.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2013

I stayed at this hotel during my business trip. Being a HHonnors Gold member, I had higher expectation on services, which turned out to be average, or somewhat disappointing. The staff at reception didn't ask me anything but checked me in like a walk-in guest. I wasn't picky and didn't expect to get room upgrade, but I expected to be served as a high-tier member.

The room was nice and clean. Nothing to complain but also nothing impressive. Apart from the good location, I think their servies have room to improve.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorinsersport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 6 October 2013
Dear Guest,

First of all I would like to thank you for being a loyal guest of Hilton and for having chosen the Hilton in Frankfurt as your preferred choice of accommodation during your recent visit to the city.

It is with great concern though to learn from your review that we have obviously failed to provide you with the hospitality you may rightfully expect at a Hilton Hotel. Please accept our apologies for any inconvenience the check-in experience may have caused.

As we all here strive for service excellence, your comments are very important for us. Therefore I would like to thank you for your time to share your valuable feedback.

Whilst hoping to welcome you once again in the near future we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 September 2013

I stayed at the Frankfurt Hilton on a recent business trip for the motor show. Clean, tidy, efficient and an excellent breakfast service. Facilities including pool et.c were first class, and comes highly recommended. 5 minute walk into the beautiful city of Frankfurt with all it's history, shopping and eateries. Would definately return. Paul

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redders67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 24 September 2013
Dear Paul,

Warm greetings from Frankfurt!

Thank you very much for having chosen the Hilton Frankfurt as your preferred choice of accommodation during your recent visit.
I hope you enjoyed the IAA motor show as much as you enjoyed the time at our hotel.

We hope to welcome you back soon.

With all best wishes,

Annika Schrewe

Hilton Frankfurt
Executive Office
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hellertown
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 September 2013

WE booked though hotwire and got an incredibly cheap rate. We flew all night and checked in around 10AM and they were great - gave us a room in the back by the park so we could sleep the day. Had a chicken Caesar salad in the bar and was great. Would definitely go back. Clean - comfortable.

Room Tip: Overlooking the park is quiet and lovely
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kate040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 24 September 2013
Dear Kate,

Thank you very much for having chosen the Hilton Frankfurt as your preferred choice of accommodation during your recent journey in September.

We are pleased to read that you enjoyed your room as well as the food served in our Vista Bar & Lounge.
It is also great to hear that you were able to find some rest after a tiring flight.

It would be a pleasure being selected as your preferred hotel again, when your travel plans bring you back to Frankfurt.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Frankfurt City Centre

Property: Hilton Frankfurt City Centre
Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#25 Luxury Hotel in Frankfurt
#36 Business Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Frankfurt City Centre 5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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