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“great business hotel” 5 of 5 bubbles
Review of Hilton Frankfurt City Centre

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Hilton Frankfurt City Centre
Ranked #29 of 267 Hotels in Frankfurt
Los Angeles
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“great business hotel”
5 of 5 bubbles Reviewed 29 October 2013

I have stayed here several times in the last few years, it is simply an extremely run hotel. Having access to the executive lounge is a big plus, but not really necessary and there is a half block walk to the public transportation and admittedly, not a whole lot going on right near the hotel, but I've usually enjoyed it.

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrainDoc90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 30 October 2013
Dear Guest.

Warm greetings to Los Angeles!

Thank you very much for being our guest regularly and for the time to share your valuable feedback with us and other guests.
We are very happy to read that you enjoyed your recent stay at the Hilton Frankfurt that much.

We look forward to welcome you back in the near future and please do not hesitate to call on us, if we can be of any assistance with regards to future bookings.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,853 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (181)
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English first
Toronto, Canada
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

My stay at the Frankfurt Hilton was extremely pleasant. The room I stayed in was spacious, and on the 8th floor overlooking the back of the stock exchange. The washroom was really spacious and clean, with sufficient toiletries.

All the decor and furniture were new and up to date. The Hilton hotels worldwide have a certain standard of cleanliness and order, and nothing was exceptional to this standard during my stay. I felt very comfortable. The water kettles were one of the best I've seen (all stainless steel!). The complimentary amenities were basic, but sufficient for my needs.

Given it is a business hotel, there was no complimentary WiFi, so the only WiFi available was in the hotel lobby. However, the bright and comfortable lobby (there is natural light throughout the building) compensated for it. I lucked out through a hotwire deal for this hotel - hence I was ok with basic amenities and free wifi. However, given the original prices I found for the hotel without any discount rates, I likely would've anticipated more amenities. However, you do pay for the consistent and expected impeccable and clean standards from Hilton.

Where it exceeded my expectations was the location. It's a really great location, as it is only 5 minutes from the Hauptwache station (that can take you to the airport station), and the Zeil area. Another five minutes down, you would hit the historic part of the city; the Romer, and the Main Riverside. Behind the hotel is also a nice nature trail that will lead you to the Opera House.

Overall a great stay, accompanied by great hospitality and service.

Room Tip: If you have a choice, select a room on the north side of the building - chances are you may face the...
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  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hollyholz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 3 November 2013
Dear Guest,

Allow us to sincerely thank you for having been our guest and moreover for the time you spent to share your experiences with us and other guests through the tripadvisor website.

It is great to learn from your rating and your comments that you enjoyed your recent stay at the Hilton Frankfurt very much. Your detailed description is really impressive and for sure quite helpful for other travellers planning to visit "Mainhattan".

With our warmest greetings to Canada we remain at your entire disposal until your travel plans bring you back to Frankfurt.

With kind regars,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spartanburg, South Carolina, Usa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 October 2013

Although from the outside (because of its location) this hotel appears unremarkable this is an exceptional Hilton location. The staff and accompanying service is virtually flawless. And the rooms and beds are to American standards not like you would find in a typical Euro hotel. .

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank UpstateTraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
Greetings to South Carolina!

Dear Guest,

We would like to thank you for being our guest and for your time to share your exceptional feedback with us and other travellers through the tripadvisor website.

It is of utmost importance to constantly hear and monitor our guest's feedback in order to further improve our standard. Reading through experiences like yours is always a great motivation. Thank you.

Whilst hoping to be able to welcome you back in the near future we remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

My husband and I recently stayed here and had a great time! The location is phenomenal, the staff is excellent, and the hotel is beautiful. We stayed in a corner room that had a fantastic view of downtown! Definitely recommend staying here if you are in Frankfurt!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denvergrl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
Dear Guest,

Greetings to Denver!
Thank you very much for your amazing review.
It is great to learn that you and your husband had a fantastic stay at the Hilton Frankfurt during your journey in October.

On a personal note I am a big fan of our corner rooms. The view is just great. You made indeed a very good choice.
Please pass on my regards to your husband.
We look forward to welcome you back when your travel plans once bring you back to Frankfurt.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire, United Kingdom
Level Contributor
184 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

The hotel is situated in a very convenient location, close to the shopping district, IFK and subway lines.

The room was clean, fresh and comfortable. Good bathroom, with nice corner shower.

The staff were very courteous and friendly, both at reception and at the lobby bar.

The cost of wifi in the rooms is outrageous, but is free in the lobby.

I would stay again for sure.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aber_james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
Dear James,

Warm greetings to Cambridge from Frankfurt!
First of all we would like to thank you for having chosen the Hilton Frankfurt as your preferred choice of accommodation during your recent stay at the Hilton Frankfurt.

Great that you enjoyed the time with us and that you find our hotel worth to consider for another visit.

Whilst looking forward to welcome you back in the near future we remain with our best wishes.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 October 2013 via mobile

It is in a great location, walkable to everything. The hotel has courteous and wonderfully efficient staff. Wonderful executive lounge on the 11th floor! And the rooms are remarkably quiet. Bar in lobby nice for an afternoon coffee. Close to everything. Love it.

Stayed October 2013, travelled on business
Helpful?
Thank GeorgeneLub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
And we simply love your review...!

Dear Georgene,

Thank you very much for being our guest and for the time to share your valuable feedback with us and other guests.
We are very happy to read that you enjoyed your recent stay at the Hilton Frankfurt that much.

We look forward to welcome you back in the near future and please do not hesitate to call on us, if we can be of any assistance with regards to future bookings.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex
Level Contributor
214 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 16 October 2013 via mobile

For a large, busy hotel the Hilton was remarkably clean, fresh and tidy. The staff were friendly and the bedrooms were a good size. The swimming pool is huge for a hotel pool. The meeting space seems to have been recently refurbed. Overall an excellent city centre business hotel.

Stayed October 2013, travelled on business
Helpful?
Thank SussexTravelBugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annikaschmidt, Executive Office at Hilton Frankfurt City Centre, responded to this review, 29 October 2013
Greetings to the UK!

Dear Guest,

It was a pleasure to read your comments about your stay at the Hilton Frankfurt in October. We are delighted to learn that you were able to enjoy our hotel and our service.

We have indeed renovated our meeting facilities recently. During July and August there was soft refurbishment. If you are interested you can follow us on facebook. There are some nice impressions leading through the construction and its progress.

We remain with all best wishes until your next visit.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Frankfurt City Centre

Property: Hilton Frankfurt City Centre
Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#36 Business Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Frankfurt City Centre 5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 
Reservation Options:
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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