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“This hotel is fantastic, and the staff is very friendly.”

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Hilton Frankfurt City Centre
Ranked #31 of 269 Hotels in Frankfurt
Kansas City
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“This hotel is fantastic, and the staff is very friendly.”
Reviewed 11 May 2014

It's primarily business-oriented, but I could not recommend this hotel more. The room was the nicest we had on our trip across Germany, and we were very pleased with the service. The location is excellent as well, in a good and safe area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (184)
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English first
Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 May 2014

Visited Hilton Frankfurt during a 1 week conference in the city. Breakfast buffet is great and wireless internet is great in the room but cost €25 a day if you use it in your room. Breakfast was included for me but I think it normally cost €33 a day. Outstanding service at the lobby bar Roselle, Jacki and Natasha was amazing, very cheerful and provided service with a smile. The gym is huge with a sauna. Amazing hotel stay but be prepared to spend some Euros.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Starling B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Level Contributor
8 reviews
6 hotel reviews
Reviewed 7 May 2014

Efficient check in, the guest rooms is reasonable size with very comfortable bed, the washroom is big with nice water pressure.

Staff at front office is very helpful, answered all my questions, but the staff at lobby lounge is not that warm. Breakfast is very nice, and the service is good.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hetian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 May 2014 via mobile

Hotel is a great modern, clean centrally located place in the old town. The drawback is overcharging for things like breakfast(€33 euros a person, and not THAT fancy) the so-called free internet which is only free if you sit in the lobby and is €25 a day if you want to use it in your room, a ridiculous price to pay on top of your room. The "free" gym is not free either. It feels like dishonest bait and switch to describe the internet and gym as free. But it's a nice place to stay.

Stayed May 2014, travelled as a couple
Helpful?
Thank Birdish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
Level Contributor
118 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 3 May 2014

Been there one year ago and the hotel is still very good. Rooms spacious and clean. sai for a room with park view.
Excellent breakfast buffet at 33 euros.
The only minus in my opinion was the internet charged in the room.

Room Tip: Ask a room with park view.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fernando F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
92 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 April 2014

great hotel, very friendly staff, fantastic rooms . And if you have access to the Executive Lounge you will be delighted to see the great Bfst they serve up there. Nice Bar. Great Restaurants in walking distance to the hotel. 10min by cap from Main Railway station.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sandokan62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 April 2014

Very good location. Very friendly and cordial staff. The gym (next door) is free and is fantastic. I have not dined at the restaurant, but heard good reviews from fella travelers. The lounge is great with good finger food. The club on the premises can get noisy on weekends, but there is no noise at the room level.

Tons of restaurants/bars/shopping across. Just a couple of blocks of walk from U / S station to navigate to airport/trainstation. All in all great.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nandyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonFrankfurt, General Manager at Hilton Frankfurt City Centre, responded to this review, 30 April 2014
Dear Guest,

first of all I would like to thank you very much for having been our guest and for taking the time to spend your valuable feedback via the Tripadvisor website.

We are very delighted to read through your review. It is always a great motivation for us to read positive feedback like your's. Of course we have shared it - espacially the part about our staff - with the whole team.

It is of utmost importance to constantly hear and monitor our guests' feedback in order to further improve our standard. For sharing you experience at Hilton Frankfurt, again, I would like to thanky you very much.

We hope to be able to welcome you back soon.

Best regards

Friedrich W. Niemann

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Frankfurt City Centre

Property: Hilton Frankfurt City Centre
Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#24 Luxury Hotel in Frankfurt
#36 Business Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Frankfurt City Centre 5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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