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“Wonderful 4 star”

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Leonardo Royal Hotel Frankfurt
Ranked #43 of 269 Hotels in Frankfurt
London, United Kingdom
Level 6 Contributor
132 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Wonderful 4 star”
Reviewed 4 August 2014

late review, last year visit for a social visit including breakfast, then known as the Holiday Inn Frankfurt City South. Lived up to a 4 star expectations, good night sleep in this double bedroom with ac on 17th floor, amazing views, modern and clean communal areas, and very friend staff and good customer service, an excellent variety of traditional English, continental and global breakfast, and good location. I would return.

Room Tip: If you admire heights and city views, stay at the top floor
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review, 11 August 2014
Dear Paul,

We are very glad that you had a wonderful time being our guests. Of course, we will forward your appreciative words to our employees.

Thank you very much for your excellent rating. We hope to see you soon again.

Your Leonardo Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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881 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Amsterdam, The Netherlands
Level 6 Contributor
142 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 1 August 2014

Stayed for one night as we missed a flight and Lufthansa booked us in this hotel and no complains, the room was quite comfortable with a nice bed and an ok bathroom.
The hotel seems quite close to the city centre, about 12 minutes by bus.
Our breakfast was included and it was just average, I believe this hotel gather large groups.
Overall I was quite satisfied with the service and the accommodation, I wished they could give you wifi for free.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Pablost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review, 11 August 2014
Dear Ibrahim,

Thank you so much for being our guest again. To be your hotel of choice we are very proud of and hope to see you soon. In the meantime we wish you all the best.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Al Qahirah, Egypt
Level 5 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 July 2014

I stay in this hotel two time June 22th,and July05th , in the both time I loved my stay , room was reasonably large, furniture was O.K, very clean room,as well the bathroom , staff are professionals ,smiling, friendly and helpful ,in the morning you have an excellent breakfast multiple diverse variety of choices, lovely views of Frankfort from the balcony, payable WI-FI

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ibrahim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoRoyalHotel, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review, 25 August 2014
Dear Guest,

Thank you for your nice review here on Tripadvisor. We are delighted that you had a nice time in Frankfurt.
We would be glad to welcome you again in one of our Leonardo Hotels.

Best regards,

Team Leonardo Frankfurt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 5 Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 10 July 2014

We were with Cosmos Tours and stayed pre tour on the 10th floor, the room was clean an tidy, the bathroom looked newly renovated and the view was great. We did have a safe that was broken and requested it to be fixed,within 25mins an entirely new safe had been installed.On our return part of the tour we stayed in a room on the 18th floor, this time we noted the room had not been renovated and was clean but tired looking with a stained carpet. The bathroom was definetly not as nice as our previous one on the 10th floor. We wondered if the were renovating the floors one at a time, from the ground up. The five elevators were more than sufficient and we never had to wait more than a few minutes.The bus into town was great, don't forget to take some change with you and you can buy your ticket in the machine before boarding. I would be happy to stay here again should the opportunity arise.

Room Tip: Ask for a newly renovated room.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank iamtullahlula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review, 11 August 2014
Dear guests,

We are very glad that you had a good time being our guests. Thank you for sharing your impressions with us as well as for your comments.

We are looking forward to welcome you back soon!

Warm regards,
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HAWAII
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 5 July 2014

Just "okay" hotel, affordable, nice views of the place from the balcony. Reception people were just "okay," hotel is old and the carpet smells a little musty..I slept with the balcony door open and it was a pleasant sleep for me. Wifi was good enough for me and friends.

Bathroom was old and tub was clogging...Would I stay again? Maybe, because of the price, but I wouldn't stay in the room all the time...

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank medjugorje2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review, 14 July 2014
Dear medjugorje2000,

thank you for taking time to review our hotel. For your information we will renovate most of our rooms during the summer.

We appreciate your feedback as this is our best resource for improving guest services.

Best Regards,

Leonardo Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
66 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 July 2014

We made a booking when the hotel was under the Holiday Inn management, but after the change we decided to try out a new brand of hotels and retained our original booking which was carried over at the same room rates. We were pleasantly surprised at the layout of the hotel and the rooms. The room we had was on the 12th floor with an excellent view of Frankfurt. The room was reasonably large for european standards and very clean. Furniture was good. Bathroom was clean. Wi Fi is not free but they have a membership scheme to avail of the same. The location is disappointing. The supermarket is half a km away. However there is a gas station nearby (5 mins) that has the essentials that one will require. No restaurants or cafes near the hotel. One has to take a bus to the center of town. Oneway a little over 2 euros per person. Approx. 12 mins ride.The bus stop is opposite the hotel so that is some convenience. You can buy a group ticket for up to 5 persons for 9.90 euros and use it for all modes of transport for the day. That is economical.
I would stay there again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndiaEagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review, 14 July 2014
Dear IndiaEagle,

thank you for your visit in our hotel and your honest review. We are glad to hear, that you were satisfied with our hotel facilities.

We would be glad to may welcome you back again to convince you of the high quality of our hotel and personal service.

Kind regards,

Leonardo Team
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Bangor
Level 6 Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 July 2014

Stayed in this hotel for two days on the 18 floor.. On leaving the hotel I almost missed my coach as so many people where coming and going the lift was almost useless. Had to drag my case down 18 floors along with some other irate travellers.

My wife felt there was a distinct smell about the floors and it seems this hotel allows pets to be kept.

The rooms where clean and tidy with great views of Frankfurt city.

The breakfast was reasonable, but not great. I would say this hotel was 3 star at the most.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank staffy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review, 3 July 2014
Dear staffy45,

Thank you for staying at the Leonardo Royal Hotel Frankfurt and for your positive review.

Regarding your issues. Please accept our most sincere apologies for any inconveniences which this situation may have caused.

We truly regret that we were unable to provide you with the level service. We would like to take this opportunity to inform you, that we allready talked to the responsible departments.

Our apologies again, for your unfavorable experience. We hope to have the pleasure of welcoming you back in Frankfurt.


Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Royal Hotel Frankfurt

Property: Leonardo Royal Hotel Frankfurt
Address: Mailaender Str. 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
Region: Germany > Hesse > Frankfurt > Sachsenhausen-Süd
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Best Value Hotel in Frankfurt
#30 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Leonardo Royal Hotel Frankfurt 4.5*
Number of rooms: 439
Official Description (provided by the hotel):
Welcome to the Leonardo Royal Hotel Frankfurt, the first class hotel that puts your comfort first. Frankfurt am Main is Goethe's home town and the Leonardo Royal Hotel Frankfurt are destination for business travelers, visitors to trade fairs and weekend visitors alike. Frankfurt International Airport, Europe's tourism and goods transportation hub, is only 20 minutes from the hotel. The world famous Frankfurt Trade Fair in the heart of the city is host to the International Automotive Exhibition IAA, the Frankfurt Book Fair as well as 'Heimtextil' and 'Achema'. The Leonardo Royal Hotel Frankfurt was one of the first skyscrapers to be built at the highest point in Sachsenhausen, the favourite destination for skyline spotters. This first class hotel is located in the south of Frankfurt am Main and provides top-rate accommodation with 439 rooms in the Comfort, Executive and Suite categories even guests with the highest of expectations will feel at home here. ... more   less 
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Also Known As:
Holiday Inn Frankfurt City South Conference Centre Hotel Frankfurt
Frankfurt Holiday Inn

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