Having had this hotel booked for me by my employer ahead of a work trip to Frankfurt, this hotel is slightly deceptive in it's location. It's quite a distance out of the main city centre. We were working at the Messe, which was a good 20 or so minute cab ride from the hotel.
The hotel itself is what you may expect from a Holiday Inn. It's clean and pleasant enough, with good sized public areas on the ground floor and a reasonable sized bar area.
My room was not ready at check-in (despite arriving at 5.00pm). I requested a smoking room, but took a non smoking room due to it being ready there and then. My colleagues who travelled with me are non smokers and were allocated smoking rooms. I made the mistake of suggesting that I take the smoking room and they take the non smoking room (as we all wished) but this confused the poor man at reception who called for the reception manager - due to our time contraints, we didn't pursue this and took whatever was available. Whilst their English is ok (my German is poor so I can't complain!) - our simple request seemed to fox them a little - so bear this in mind if you're going to ask anything!
The hotel is very tall and if you're unfortunate enough to get a room high up, then be prepared to wait to get a lift. I was on the 10th floor (about half way up) and waited seemingly ages to catch a lift up and down again in the morning for breakfast. They are very small! Chances are that when a lift does come, it will be full (especially if there's a major event in town) - hence waiting for the next one - possibly full again! It took me ages to find a staircase, as these are not well signposted.
The room itself was comfortable, with a good sized double bed (which again was comfortable). The air con in the room worked well and there was the usual selection of ammenities in the room. The bathroom was well equipped, the shower worked well - although mine was prone to temperature changes in the morning (due to heavy use in the hotel I guess?).
Breakfast was good - however the breakfast hall was very busy during my stay - leading to a good look around for a table, as these were not allocated to you on arrival - it was more of a find yourself a table style. Service was slow in offering toast and tea / coffee - but the main buffet was good with a nice selection of both hot and cold foods.
Service in the hotel is a mixed bag. Some of the staff are great, some are not. There was a long wait to check out on our final day - as service is not swift.
In general, it's a good hotel for the money. However, it's a long way out of the centre if you're planning on spending time out and about. It certainly needs better lifts to move you around the building - so leave plenty of time if you're on a schedule. Service is of an average standard - so don't expect too much and you'll be ok.
It's a functional hotel if you're on business, as most of the facilities you would need are provided - however if I was a tourist in the area, I would want to be more centrally located and would want more space in the hotel to relax, it's a pretty busy place.
- Official Description (provided by the hotel):
- Welcome to the Leonardo Royal Hotel Frankfurt, the first class hotel that puts your comfort first. Frankfurt am Main is Goethe's home town and the Leonardo Royal Hotel Frankfurt attracts business & leisure travellers alike. Frankfurt International Airport, Europe's tourism and good transportation connections are only 20 minutes away from the hotel. The world famous Frankfurt Trade Fair in the heart of the city hosts the International Automotive Exhibition IAA, the Frankfurt Book Fair as well as 'Heimtextil' and 'Achema'. The hotel was one of the first skyscrapers to be built at the highest point in Sachsenhausen, the favourite destination for skyline spotters. This first class hotel is located in the south of Frankfurt am Main and provides top-rate accommodation with 439 rooms in the Comfort, Executive and Suite categories even guests with the highest of expectations will feel at home here. Car rental service is available next to the hotel. ... more less
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- Also Known As:
- Holiday Inn Frankfurt City South Conference Centre Hotel Frankfurt
- Frankfurt Holiday Inn