We visited the Christmas markets and intially thought this hotel was ideal for location if you don't have a car. Well it is extremely close to the trains/U-bahn but once we started walking in the snow it's actually a good 15-20 mins to the main shopping area (and markets) so not great if you're carrying large bags...but you can take the U bahn for 2 stops. Although I noticed the sex shops I didn't see any dodgy people walking around (maybe it was too cold?!) so can't say it was a 'bad' area from my experience as some other reviews have mentioned.
The hotel itself has a promising lobby area and we found the staff to be helpful with our queries. They spoke perfect English and it made checking in very easy. Unfortunately the high quality decor stops when you get off at level 2. Another reviewer mentioned the halls looking like an asylum and that's pretty true!!! Our twin room was poky, without a view (well we could look at the building) and it really annoys me that in this day and age a hotel chain like this can't offer more TV channels rather than Germany's version of Freeview...there's only so much BBC World News you can deal with!
Bathroom was well stocked but tiny, shower cubicle difficult to manoeuvre in and I'm not a big person but the water pressure was really good. I also found the walls to be quite thin, could hear the neighbours constantly opening and closing their drawers, not to mention the snoring!!! It's a bit rich when the room we're in is apparently a PRIVILEGE room?!
Fine for a couple of nights with a friend you know quite well (due to the size of the room!) but a little overpriced and definitely not a 4 star hotel anymore.
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- Also Known As:
- Mercure Hotel Kaiserhof Frankfurt City Frankfurt
- Quality Inn Frankfurt
- Quality Hotel Frankfurt