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“Close to the Station but noisy”

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Mercure Hotel Kaiserhof Frankfurt City Center
Ranked #77 of 268 Hotels in Frankfurt
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1,005 reviews from our community

Traveller rating
    171
    409
    271
    104
    50
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kuala Lumpur
Level Contributor
319 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 10 November 2013

Took me an hour from disembarkation at Frankfurt (Flughaven Frankfurt) Airport to check in via a taxi which cost me Euro35. Was a bit concerned reading other traveller comments about the proximity of the Hotel to the red light district but its about a block away and I hardly noticed it. The main attraction of this Hotel is it's proximity to Frankfurt's main train station (Frankfurt (Main) Hauptbahnhof). For those travelling to Frankfurt from Asia and suffering jet lag, it's useful having the station to walk to where there is food at 5.30am in the morning.

Check in was efficient and I had booked one of their larger rooms which is good if you're staying for a few days. Wifi was complementary but I think this depended on rates booked. The only inconvenient thing was having to get a new password every 24 hours. Breakfast was nice on the second floor but try to get a seat by the window. The dining room is small and you could end up waiting especially if there's a tour group at the Hotel.

From the Hotel, it's a very pleasant 20 minute walk to the famous shopping strip (Zeil) passing the EU Central Bank with the large Euro sign in front of it. A great photo opportunity. I wouldn't describe the Hotel as 5 star as I think it's a work in progress with some areas of the Hotel still undergoing renovations but you can't beat it for the location and you are surrounded by small restaurants.

Room Tip: Go for the larger room option if you're staying for a few days
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kebuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Central, New Zealand
Level Contributor
132 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 8 November 2013

Very convenient hotel, close to all main city attractions and the main train station.

However, hotel itself is quite old.

Breakfast selection was good however, they don't refill the items ( bacon, boiled egg...)

Receptionist was friendly.

Stayed November 2013, travelled with friends
Helpful?
Thank Jen80811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2013 via mobile

We came to mercure after traveling for a month and staying in various 4-5 star hotels. The rooms were clean and the staff helpful. The breakfast was better than most of the other big hotel chains and it's location is fantastic. Their beds were a little uncomfortable because they had a wooden frame around them
But otherwise I was pleasantly surprised by the hotel given the price range. Extremely near the main train station. Walking distance to all the tourist attractions and malls.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Nivamohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
271 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 11 October 2013

I recently stayed at Mercure Hotel Kaiserhof Frankfurt City Centre and was more than pleased with the reception staff - couldn't do better, congratulations.
Rooms were good, very clean and the hotel location was perfect

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank traveller2australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diez
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2013

We like to make the Mercure Hotel city center our first stop after a long flight. The hotel is easy to reach by train from Frankfurt airport and is located only a few steps from Frankfurt Hbf.
Comfortable rooms, friendly personnel and a great breakfast buffet.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Wilf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Kaiserhof Frankfurt City Center

Property: Mercure Hotel Kaiserhof Frankfurt City Center
Address: Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Business Centre with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#49 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Kaiserhof Frankfurt City Center 4*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotel.de, Expedia, Odigeo, Hotels.com, Travel Republic (UK), Agoda, Ebookers, ACCOR, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Mercure Hotel Kaiserhof Frankfurt City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Quality Inn Frankfurt
Quality Hotel Frankfurt

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