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Mercure Hotel Kaiserhof Frankfurt City Center
Ranked #83 of 269 Hotels in Frankfurt
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1,022 reviews from our community

Traveller rating
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    276
    109
    51
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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cairo
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2014

Hotel located very near to main train station and few walks to the city center and the altstadt.
Rooms is very small but clean. The Buffet breakfast is rich.
I would recommend this hotel for Frankfurt travelers.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank dodyna11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La-Baule-Escoublac, France
Level Contributor
278 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 6 January 2014

Hotel in the train station area, so be prepared for some unpleasant surprises when going back to the hotel, especially during the night. Rooms are small, the restaurant for the breakfast is small as well. But the choice of food is ok. And when there's a trade show around (which is the case most of the year), the prices are delirious !!

Stayed April 2013, travelled on business
Helpful?
Thank Groovemasterjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2014

The room was comfortable without being over the top. The service was fantastic and the breakfast was as good as it gets. Location is fantastic (100m from the main train station and only a short walk into the city centre)

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimmoGong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 3 January 2014

My stay at this hotel was brief but I had a wonderful experience. The staff was more than helpful and guided me to areas to enjoy my time in Town. I left important items in the safe and they worked overtime to get them to me as I traveled across Europe. I would advise anyone to stay at this hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Tonya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 December 2013

Love the hotel. Great location, nice bathroom, great soft bed with amazing pillow, excellent, very helpful staff. It's a relatively short walk to the Altstadt, or you can take a tram. Many great shops on the same street. Everything about the hotel is really nice, except the faulty pornography filter. I'm sure that it blocks porn sites and don't care, but it also blocks several common non-pornography websites. Same ominous accusing error message, regardless. I might point out that if you walk left from the front door of the hotel 2 minutes to the street corner, there are prostitutes. If you walk one block over, the entire street is Casinos, pornography shops, and houses of prostitution. Around 5 doors down from the hotel on the same street, is the "Dolly Buster center", a multiple story facility with many tvs and large posters of scantily clad busty women. In Germany, it is common to see nudity in advertisements. Thank you so much Mercure, for protecting me from temptation.

I do see that the Hotel responds to many of the comments from guests, and will likely respond with "it's corporate policy, we have no control, blah, blah". Fine. Forward this comment to your management. You are also welcome to contact me.

I won't stay at any Mercure hotel again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank missingmykids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Kaiserhof Frankfurt City Center

Property: Mercure Hotel Kaiserhof Frankfurt City Center
Address: Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Business Centre with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#53 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Kaiserhof Frankfurt City Center 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Quality Inn Frankfurt
Quality Hotel Frankfurt

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