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Mercure Hotel Kaiserhof Frankfurt City Center
Ranked #87 of 269 Hotels in Frankfurt
Reviewed 7 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
2  Thank Jukka O
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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274 - 280 of 1,132 reviews

Reviewed 6 May 2014

We booked up for a Friday and Saturday night stay and spent the weekend in Frankfurt visiting friends and at a Eintracht Frankfurt football game. The staff at reception were excellent and very helpful, supplied us with a city map and information we inquired about. The room was very clean and a powerful shower, all in all it was comfortable and with free wifi.
The area has lots of cafés and bars to grab a coffee/beer or something to eat a good prices, yes its on the edge of a red light district but it's not that bad, we walked back late a night and felt totally safe.
It's central and the train station, trams and underground are only a couple of minutes walk away and cheap to use.Easy to use even if you don't speak German like me.
We booked through Expedia in a Superior room for £53.99 per night so we have no complaints and would stay again.

Stayed: May 2014, travelled as a couple
1  Thank Robbo1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

I know booking a Mercure is sometimes a risky procedure, since a lot of them seem to be undergoing refurbishment lately, but the Mercure Kaiserhof ranks as one of the most depressing I've stayed in yet.

The always-friendly staff sadly couldn't help the fact that this hotel feels old and used-up. From the carpeting to the depressing lighting and the dented furniture in the room, everything adds up to one of the saddest Mercure's in Germany. The loud shouting and discussion from the alley behind my room didn't help either. Neither did the coffee machine that hadn't been cleaned.

And it will take a lot of explaining to convince me a hotel has a grounded reason to block sites like Instagram and gaming media when you buy Internet from them. All in all this hotel is a long way from giving me what I expect from a Mercure hotel.

The fact that the Frankfurt railway station neighbourhood is one of the most unpleasant in Germany doesn't help things either. I've grown used to slaloming between hookers and drug addicts after all these years, but it's not an area of the city I willingly visit.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Accorhotels.com
1  Thank Eindvijand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

Just a few steps from the Hbf make it easy to get anywhere. The friendly well informed helpful staff make everything easy. Good , comfortable and clean room and excellent breakfast buffet. Plenty of bars and restaurants in easy walking distance.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank CPRead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

  • Stayed: April 2014, travelled solo
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank BarryCardiff
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank K P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 April 2014

I had not been to Frankfurt for a number of years but chose to stay here. The rooms were modern and well equipped and had obviously been done up recently. My room did not have air conditioning and mentioned it was a bit warm to the staff who immediately sent a fan up to my room. Breakfast and internet were included in my price and both were good. Good value!

  • Stayed: April 2014, travelled on business
    • Value
    • Location
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1  Thank money4nothing123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Kaiserhof Frankfurt City Center

Address: Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Business Centre with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#53 Luxury Hotel in Frankfurt
Price Range: £45 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Kaiserhof Frankfurt City Center 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Quality Inn Frankfurt
Quality Hotel Frankfurt

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